PLATFORM ZERO INCIDENTS Rotterdam 10/12/2015 The view of a vetting department 150 years Luc Cassan, Global Vetting Manager BASF 11/18/2015
150 years The view of a vetting department No Blame No Shame What to do when an undiserable event that is either unpleasant or unusual (read: incident) occurs? Look who is guilty Who can be putted responsible for it? What punishment can be given? Are there reprisals to be taken? BASF Vetting Department GUS/HV 11/18/2015 2
150 years The view of a vetting department No Blame No Shame Industry started some 30 years ago with new approach, It proved to be more effective to shift from: WHO WHY BASF Vetting Department GUS/HV 11/18/2015 3
150 years The view of a vetting department No Blame No Shame Looking at Who People try to hide the incident. Make disappear eventual evidence. No cooperation with investigators. Good chance of repetition of the incident. BASF Vetting Department GUS/HV 11/18/2015 4
150 years The view of a vetting department No Blame No Shame Looking at Why Finding real root causes (90% of the root causes are wrongfully defined as “human failure”) Avoid unclear or unrealistic procedures Asking the cooperation of the “ offender ” to look for solutions BASF Vetting Department GUS/HV 11/18/2015 5
150 years The view of a vetting department No Blame No Shame Changing over from “ Who ” to “ Why ” is Not evident. Takes time. Requires a mentality shift. Needs the support of the top management. BASF Vetting Department GUS/HV 11/18/2015 6
150 years The view of a vetting department Where to start? BASF Vetting Department GUS/HV 11/18/2015 7
150 years The view of a vetting department Where to start? The goal of Vetting: avoid incidents First step: identify which incidents happen and how often they occur. Looking for information about incidents Sea- going information available and rather easy to access Inland navigation no information available and difficult to access Contact shipowners Check specialized press BASF Vetting Department GUS/HV 11/18/2015 8
150 years The view of a vetting department Collecting Information BASF Vetting Department GUS/HV 11/18/2015 9
150 years The view of a vetting department Collecting Information 82 81 Voluntary Incident Reporting reported prompted total 57 55 54 53 37 28 28 26 25 20 2011 2012 2013 2014 BASF Vetting Department GUS/HV 11/18/2015 10
150 years The view of a vetting department Collecting Information Spill Collision Allision Grounding BASF Vetting Department GUS/HV 11/18/2015 11
150 years The view of a vetting department Collecting Information 30 BY TYPE OF INCIDENT / YEAR BY YEAR 24 25 23 23 22 20 19 20 17 17 16 15 15 15 13 11 9 9 10 8 7 7 6 6 6 5 5 5 4 4 5 3 2 1 1 1 0 0 collision allision wheelhouse grounding injury fire stability spill 2011 2012 2013 2014 BASF Vetting Department GUS/HV 11/18/2015 12
150 years The view of a vetting department Handling the Information Second step: How can we stop the rising trends? Search for root causes React on root causes – Get more specific information from inspection reports – Meeting with stakeholders – Adopt BASF requirements – Follow up visits on board BASF Vetting Department GUS/HV 11/18/2015 13
150 years The view of a vetting department That’s all folks BASF Vetting Department GUS/HV 11/18/2015 14
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