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A Changing World And Your Place In It Lucy Brazier CEO, Marcham Publishing LUCY BRAZIER CEO, Marcham Publishing There is no normal - everything just changed! Some questions to ask yourself before we start! What are your professional


  1. A Changing World And Your Place In It Lucy Brazier CEO, Marcham Publishing

  2. LUCY BRAZIER CEO, Marcham Publishing

  3. There is no normal - everything just changed!

  4. Some questions to ask yourself before we start! What are your professional ambitions? What are your current boundaries & authority? What are your current strengths? How much do you know about your business? Are you clear about how you can help?

  5. CHANGE...

  6. A ship in port is safe, but that’s not what ships are built for

  7. It’s a time to bring order to chaos and we are good at that

  8. SELF PERCEPTION AND AWARENESS

  9. “It's not who you think you are that holds you back, it’s who you think you are not.” Denis Waitley

  10. WHAT MATTERS MOST IS HOW YOU SEE YOURSELF!

  11. But remember … THEY ARE NOT THE EXPERT AT BEING THE ASSISTANT – YOU ARE!

  12. The average working day! NOTE: YOUR EXECUTIVE SPENDS AN AVERAGE OF 58% OF THEIR TIME ON EMAIL

  13. But aren’t you worth $500 an hour?

  14. Understanding the business – what are the priorities right now

  15. 18

  16. Empower your team and your business 40% OF PRODUCTIVITY is directly connected to COMMUNICATION

  17. T one 38% Body Language 55% Words 7%

  18. What processes might your business need? Do you have a disaster plan? What would you think about if there was a second wave? Where does the business need to introduce new procedures? What about travelling to work? What new processes does the business need? What is happening about annual leave? Have they done a risk analysis for return to work? How are you keeping everything clean? How are you keeping your people safe? Can you help train others on systems? How are you onboarding people? How will they be covering sickness? What happens to recruitment? How are your staff juggling work and children? What needs to be in place for hybrid working? What are the policies around that which need amending? What could change as far as company culture is concerned? What happens if people are let go?

  19. Strategic Partner Mindsets Proactive thinking Research Keeping track of competitors in building new advantages Where can I fill the gaps in her skillset? Where can I fill the gaps in my skillset? What will make her life easier? Gold Time Collating information One step ahead Continuous personal development Don’t be afraid OF your Executive, be afraid FOR them

  20. Timeboxing vs. to do List HTTPS://HBRASCEND.ORG/TOPICS/HOW -TIMEBOXING-YOUR- CALENDAR-WILL-SAVE-YOUR-SCHEDULE/

  21. The rules have changed

  22. ANN HIATT Chief of Staff Google

  23. The new normal Get over feeling stupid – Volunteer for projects Don’t be afraid to get there is a value to being Wherever possible say way outside your things wrong the new voice in the yes! comfort zone room Give repetitive jobs to someone less Develop a healthy Really understand the experienced so they can disrespect for authority Stop asking permission strategy learn and you can step and the status quo up Be vulnerable – Get comfortable with Be hungry to surround yourself with Be curious being uncomfortable! understand more people you trust to bounce ideas off.

  24. Pro-active vs. Reactive Support Reactive (Passive) – FIRE FIGHTING •Waits for direction and tasks •Little authority, influence or input Proactive (Assertive) - CONTROLLED •Actively contributes to the business partnership •Understands and supports the business strategy •Meets and sets expectations and deadlines

  25. The two most important questions to ask yourself to move forwards… How can I add value Where can I take on and expand the greater current boundaries responsibility? of my role

  26. Wipe the slate clean meeting

  27. “Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbour. Catch the trade winds in your sails. Explore. Dream. Discover” Mark Twain

  28. More help… Subscribe to the magazine at executivesecretary.com Book a ticket to Executive Secretary LIVE, GLOBAL at executivesecretarylive.com Join the Executive Secretary Magazine Facebook or LinkedIn groups Follow me on Twitter @lucybrazier Email me at lbrazier@executivesecretary.com

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