Peak Season Metrics Summary Number Date Number Date 1 4-Jan-20 - PowerPoint PPT Presentation

UNCLASSIFIED Together, we deliver. Week Ending Week Ending Peak Season Metrics Summary Number Date Number Date 1 4-Jan-20 27 4-Jul-20 2 28 11-Jan-20 11-Jul-20 3 18-Jan-20 29 18-Jul-20 4 30 25-Jan-20 Thursday, 18-Jun-20 25-Jul-20 5 1-Feb-20 31 1-Aug-20 6 32 8-Feb-20 8-Aug-20 7 15-Feb-20 33 15-Aug-20 8 22-Feb-20 34 22-Aug-20 9 35 29-Feb-20 29-Aug-20 10 7-Mar-20 36 5-Sep-20 11 37 14-Mar-20 12-Sep-20 12 21-Mar-20 38 19-Sep-20 13 28-Mar-20 39 26-Sep-20 14 40 4-Apr-20 3-Oct-20 15 11-Apr-20 41 10-Oct-20 16 42 18-Apr-20 17-Oct-20 17 25-Apr-20 43 24-Oct-20 18 44 2-May-20 31-Oct-20 19 9-May-20 45 7-Nov-20 Data Source: 20 16-May-20 46 14-Nov-20 21 47 23-May-20 21-Nov-20 DPS Analytics (15-Jun-20) 22 30-May-20 48 28-Nov-20 23 49 6-Jun-20 5-Dec-20 IAL Report (16-Jun-20) 24 13-Jun-20 50 12-Dec-20 Current 25 51 20-Jun-20 19-Dec-20 26 27-Jun-20 52 26-Dec-20 2020 Week 25 1 UNCLASSIFIED

​ UNCLASSIFIED Pickup Summary Together, we deliver. Pie chart depicts Weeks 20-35 Table depicts Weeks 20-35 pick ups Table depicts Week 24 dHHG 40,754 Market Total COS Shipments Percent Process Segment 3-Yr Avg 2020 iHHG 20,902 2 3,032 7.4% dHHG 40,754 iUB 37,722 D 92.6% Members Counseled 9,643 10,171 17% iUB 12,649 4 20,169 96.5% 0% iHHG 20,902 6 91 0.4% Shipments Awarded 8,656 9,744 T 642 3.1% 7 206 1.6% dHHG Shipments Picked Up 10,972 3,260 iHHG iUB 12,649 8 1,353 10.7% 55% 28% J 11,090 87.7% Total 74,305 3-Yr Historical Average 95,032 Hist. Avg. Past Year Hist. Avg. This Year 345,927 272,854 DPS Annual Shipments 140,397 21,842 DPS Peak Season Shipments Pickups and Booking Queue 14000 12000 10000 Peak Season 3-Yr Avg 8000 Pre-Award Awarded 6000 Presurvey Done Current Yr Picked Up 4000 This Week 2000 0 Week 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 Pre-Award 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1591 2991 3525 2716 2136 1719 1567 846 608 470 469 294 159 168 127 121 63 40 51 44 28 12 14 9 21 13 19 10 Awarded 2 8 0 0 5 7 4 2 1 2 5 48 143 118 65 77 81 62 53 154 243 271 220 270 1219 3850 5066 4203 2621 1770 1452 722 485 377 321 185 87 107 96 67 24 23 13 13 15 9 15 6 6 4 7 0 Presurvey Done 6 6 6 9 9 6 8 10 12 7 27 331 270 143 85 78 66 79 76 239 261 413 619 4220 7544 5698 2801 1736 887 603 511 194 134 105 110 56 27 31 25 18 20 5 5 3 2 2 1 4 4 2 2 0 Current Yr Picked Up 3548 5081 4795 4416 5019 4181 4752 4594 5518 4435 4417 2172 2093 1722 1462 1675 1743 2160 2370 4463 5757 6122 5384 3260 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Previous 3-Year Average 4052 4878 4771 5205 5141 4662 5423 5494 5699 4722 5323 5321 6311 5040 5499 6299 7732 6535 7351 9136 11152 9277 10212 10972 10657 10729 6767 9713 9068 9348 7614 6917 6881 6900 7096 4949 5678 6030 6924 5138 5125 5417 5902 5484 5097 5624 4531 5889 5715 6577 6349 3728 2 UNCLASSIFIED

UNCLASSIFIED No Capacity: Map of Requested Pickups Together, we deliver. 3 UNCLASSIFIED

UNCLASSIFIED No Capacity: Week of Allocation Together, we deliver. No Capacity Allocation by Week and GBLOC 50 45 QIFL Number of No Capacity Reports 40 MLNQ HAFC 35 CNNQ 30 CLPK 25 BGAC 20 AGFM 15 10 5 0 15 17 18 19 21 22 23 24 25 4 UNCLASSIFIED

UNCLASSIFIED No Capacity: Requested Pickup Week Together, we deliver. Requested Pickup Week QIFL 45 MLNQ 40 HAFC CNNQ 35 Count of Requested Pickups CLPK 30 BGAC AGFM 25 20 15 10 5 0 18 19 20 22 24 25 26 27 28 31 5 UNCLASSIFIED

UNCLASSIFIED No Capacity: Days Before Requested Pickup Together, we deliver. Days Between No Capacity Report and Requested Pickup 3 Count of No Capacity Reports 2 QIFL MLNQ HAFC CNNQ CLPK 1 BGAC AGFM 0 0 1 2 3 4 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 24 26 28 29 30 48 Days to Requested Pickup 6 UNCLASSIFIED

UNCLASSIFIED Pre-Pickup Together, we deliver. # Timeouts Members Counseled Time Out Ratio # Awarded 2.0 14000 12000 1.5 10000 8000 1.0 6000 4000 0.5 2000 0 0.0 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season 3-Yr Avg 2020 Peak Season 2012 - 2014 2015 - 2018 2019 2020 by counseled date Peak = weeks 20-35 by award date Peak = weeks 20-35 Shipments Awarded Shipments Awarded by Market 16000 10000 9000 14000 8000 12000 7000 10000 6000 8000 5000 4000 6000 3000 4000 2000 2000 1000 0 0 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season 3-Yr Avg dHHG 2020 dHHG 3-Yr Avg iHHG Peak Season 3-Yr Avg 2020 by award date Peak = weeks 20-35 by award date 2020 iHHG 3-Yr Avg iUB 2020 iUB Peak = weeks 20-35 2020 Week 25 7 UNCLASSIFIED

UNCLASSIFIED Short Fuse Together, we deliver. # Short Fuse Shipments Awarded as Short Fuse Short Fuse Awards by SCAC # Awarded 40% 600 500 35% 400 300 30% 200 100 25% 0 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 20% <=800 0 0 3 0 0 0 0 0 0 0 0 0 0 0 15% <=400 0 2 5 1 0 0 0 0 0 0 0 0 0 0 <=200 0 5 17 5 0 0 1 0 0 0 0 0 0 1 10% <=100 9 13 24 12 10 11 10 12 9 9 4 0 0 10 5% <=50 28 25 21 26 19 22 25 14 17 19 20 19 13 29 <=20 26 19 50 35 27 18 17 18 14 19 22 15 23 67 0% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 <=10 424 295 198 202 358 456 480 500 490 515 476 518 491 453 Peak Season 2012 - 2014 2015 - 2018 2019 2020 by award date Peak = weeks 20-35 by award date # Short Fuse Total Short Fuse Awards Short Fuse % Awarded by Market # Awarded 50% Total SF Ship'ts SF Awards % SF Prev Yr % SF SF SCACs 45% Awards per SCAC May-19 41,552 4,044 9.7% 8.6% 359 11.26 40% Jun-19 32,088 9,754 30.4% 16.4% 318 30.67 35% 8.0% 14.48 Jul-19 28,109 4,070 14.5% 281 30% 13.2% 7.14 Aug-19 27,018 2,955 10.9% 414 25% Sep-19 22,270 3,205 14.4% 16.4% 507 6.32 Oct-19 26,609 3,544 13.3% 15.3% 533 6.65 20% Nov-19 21,146 3,136 14.8% 15.8% 544 5.76 15% 17.3% 5.77 Dec-19 20,802 3,056 14.7% 530 10% 14.9% 5.68 Jan-20 23,119 3,192 13.8% 562 Feb-20 20,206 2,570 12.7% 15.2% 522 4.92 5% Mar-20 26,784 2,213 8.3% 8.1% 552 4.01 0% Apr-20 16,354 2,087 12.8% 7.7% 527 3.96 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 9.7% 7.32 May-20 34,038 4,097 12.0% 560 Peak Season 3-Yr Avg dHHG 2020 dHHG 3-Yr Avg iHHG 14.4% 12.9% 7.50 Average 24,879 3,657 488 2020 iHHG 3-Yr Avg iUB 2020 iUB by award date 2020 Week 25 SF Expansion: 31 May - 2 Jul 2019 (10-Day), 13 Jun - 19 Jul 2019 (15-day); 6 Jun - 9 Jul 2018; 16 Jun - 10 Jul, 2017; 14 Jun - 11 Jul 2016; 18 May - 10 Jul 2015; 23 May - 18 Jul 2014; 3 Jun- 8 Jul 2013 8 UNCLASSIFIED

UNCLASSIFIED Short Fuse Together, we deliver. # Short Fuse Short Fuse % Awarded by Service GBLOC # Awarded 60% 50% 40% 30% 20% by award date 10% 0% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season 3-Yr Avg Air Force 2020 Air Force 3-Yr Avg Army 2020 Army 3-Yr Avg Coast Guard 2020 Coast Guard 3-Yr Avg Navy 2020 Navy Peak = weeks 20-35 by award date 2020 Week 25 9 UNCLASSIFIED

UNCLASSIFIED Short Fuse Together, we deliver. # Short Fuse Short Fuse % Awarded by Branch of Service # Awarded 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season Past Avg Air Force 2020 Air Force Past Avg Army 2020 Army Past Avg Coast Guard 2020 Coast Guard 3-Yr Avg Navy 2020 Navy 3-Yr Avg Marine Corps 2020 Marine Corps Peak = weeks 20-35 by award date 2020 Week 25 10 UNCLASSIFIED