Peak Season Metrics Summary Number Date Number Date 1 4-Jan-20 - PowerPoint PPT Presentation

UNCLASSIFIED Together, we deliver. Week Ending Week Ending Peak Season Metrics Summary Number Date Number Date 1 4-Jan-20 27 4-Jul-20 2 11-Jan-20 28 11-Jul-20 3 29 18-Jan-20 18-Jul-20 4 25-Jan-20 Thursday, 27-Aug-20 30 25-Jul-20 5 31 1-Feb-20 1-Aug-20 6 32 8-Feb-20 8-Aug-20 7 15-Feb-20 33 15-Aug-20 8 34 22-Feb-20 22-Aug-20 9 29-Feb-20 35 29-Aug-20 Current 10 7-Mar-20 36 5-Sep-20 11 37 14-Mar-20 12-Sep-20 12 21-Mar-20 38 19-Sep-20 13 28-Mar-20 39 26-Sep-20 14 40 4-Apr-20 3-Oct-20 15 11-Apr-20 41 10-Oct-20 16 42 18-Apr-20 17-Oct-20 17 43 25-Apr-20 24-Oct-20 18 2-May-20 44 31-Oct-20 19 45 9-May-20 7-Nov-20 Data Source: 20 16-May-20 46 14-Nov-20 21 23-May-20 47 21-Nov-20 DPS Analytics (24-Aug-20) 22 48 30-May-20 28-Nov-20 23 6-Jun-20 49 5-Dec-20 IAL Report (25-Aug-20) 24 13-Jun-20 50 12-Dec-20 25 20-Jun-20 51 19-Dec-20 26 52 27-Jun-20 26-Dec-20 1 2020 Week 35 UNCLASSIFIED

​ UNCLASSIFIED Pickup Summary Together, we deliver. Pie chart depicts Weeks 20-35 Table depicts Weeks 20-35 pick ups Table depicts Week 34 Shipments Percent dHHG 65,742 Market Total COS Process Segment 3-Yr Avg 2020 iHHG 39,543 2 5,789 8.8% dHHG 65,742 iUB 59,953 D 91.2% Members Counseled 7,429 7,845 19% iUB 25,005 4 38,160 96.5% 6 165 0.4% 0% iHHG 39,543 Shipments Awarded 6,128 6,219 T 1,218 3.1% 7 288 1.2% dHHG Shipments Picked Up 6,904 3,379 iUB 25,005 8 2,743 11.0% 51% iHHG J 21,974 87.9% 30% Total 130,290 3-Yr Historical Average 147,071 Hist. Avg. Past Year Hist. Avg. This Year 344,168 279,722 DPS Annual Shipments Pickups and Booking Queue DPS Peak Season Shipments 140,437 111,013 14000 12000 10000 Peak Season 3-Yr Avg 8000 Pre-Award Awarded 6000 Presurvey Done Current Yr Picked Up 4000 This Week 2000 0 Week 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 Pre-Award 38 108 110 83 99 82 107 112 122 79 123 161 154 143 99 115 98 141 133 185 238 269 232 272 345 464 518 397 434 425 484 483 603 825 1448 1601 1320 1398 1085 839 390 352 250 256 157 120 131 84 135 71 108 31 Awarded 1 8 0 0 4 6 3 0 0 0 2 13 48 34 18 22 22 22 9 33 57 46 33 33 35 45 59 74 45 37 81 72 73 128 1135 2259 2387 2021 1300 848 404 288 227 203 152 86 135 60 78 50 57 19 Presurvey Done 5 6 4 8 8 5 6 7 7 3 11 129 96 49 27 17 19 27 18 51 59 43 21 40 38 88 132 170 164 237 363 476 975 4051 7205 3171 875 555 431 242 113 74 53 51 27 26 15 12 19 8 9 1 Current Yr Picked Up 3549 5085 4797 4422 5024 4183 4752 4599 5524 4439 4418 2173 2095 1727 1464 1677 1744 2164 2383 4512 5838 6311 5915 7418 8640 10741 9680 10266 9270 9048 9042 7589 6542 3379 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Previous 3-Year Average 4053 4879 4771 5206 5143 4665 5425 5496 5700 4723 5326 5323 6313 5041 5501 6299 7735 6537 7354 9137 11152 9279 10214 10975 10661 10734 6769 9718 9070 9350 7617 6918 6883 6904 7098 4950 5679 6034 6927 5139 5125 5418 5902 5485 5098 5626 4532 5891 5716 6578 6350 3730 2 UNCLASSIFIED

UNCLASSIFIED Pre-Pickup Together, we deliver. # Timeouts Members Counseled Time Out Ratio # Awarded 2.5 14000 12000 2.0 10000 1.5 8000 6000 1.0 4000 0.5 2000 0 0.0 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season 3-Yr Avg 2020 Peak Season 2012 - 2014 2015 - 2018 2019 2020 by counseled date Peak = weeks 20-35 by award date Peak = weeks 20-35 Shipments Awarded Shipments Awarded by Market 16000 10000 9000 14000 8000 12000 7000 10000 6000 8000 5000 4000 6000 3000 4000 2000 2000 1000 0 0 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season 3-Yr Avg dHHG 2020 dHHG 3-Yr Avg iHHG Peak Season 3-Yr Avg 2020 by award date Peak = weeks 20-35 by award date 2020 iHHG 3-Yr Avg iUB 2020 iUB Peak = weeks 20-35 2020 Week 35 3 UNCLASSIFIED

UNCLASSIFIED Short Fuse Together, we deliver. # Short Fuse Shipments Awarded as Short Fuse Short Fuse Awards by SCAC # Awarded 40% 600 500 35% 400 300 30% 200 100 25% 0 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 20% <=800 3 0 0 0 0 0 0 0 0 0 0 0 1 3 15% <=400 5 1 0 0 0 0 0 0 0 0 0 0 1 2 <=200 17 5 0 0 1 0 0 0 0 0 0 1 8 21 10% <=100 24 12 10 11 10 12 9 9 4 0 0 10 16 12 5% <=50 21 26 19 22 25 14 17 19 20 19 13 29 24 22 <=20 50 35 27 18 17 19 14 19 22 15 23 67 20 24 0% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 <=10 198 202 358 456 480 499 490 515 476 518 491 453 256 323 Peak Season 10-Day SF Expansion 2012 - 2014 2015 - 2018 2019 2020 by award date Peak = weeks 20-35 Peak = weeks 20-35 by award date # Short Fuse Total Short Fuse Awards Short Fuse % Awarded by Market # Awarded 50% Total SF Ship'ts SF Awards % SF Prev Yr % SF SF SCACs 45% Awards per SCAC Jul-19 28,391 4,075 14.4% 6.9% 281 14.50 40% Aug-19 27,255 2,957 10.8% 13.1% 414 7.14 35% 16.3% 6.32 Sep-19 22,445 3,206 14.3% 507 30% 15.1% 6.65 Oct-19 26,788 3,546 13.2% 533 25% Nov-19 21,309 3,139 14.7% 15.7% 544 5.77 Dec-19 20,970 3,059 14.6% 17.2% 530 5.77 20% Jan-20 23,299 3,195 13.7% 14.8% 562 5.69 15% 15.1% 4.93 Feb-20 20,335 2,572 12.6% 522 10% 8.0% 4.01 Mar-20 26,881 2,216 8.2% 552 Apr-20 16,458 2,088 12.7% 7.6% 527 3.96 5% May-20 34,318 4,097 11.9% 9.6% 560 7.32 0% Jun-20 41,721 4,889 11.7% 30.1% 326 15.00 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 14.4% 20.24 Jul-20 34,395 8,236 23.9% 407 Peak Season 2020 dHHG 3-Yr Avg dHHG 13.5% 14.9% 7.22 Average 26,348 3,600 499 3-Yr Avg iHHG 2020 iHHG 3-Yr Avg iUB by award date 2020 iUB Peak = weeks 20-35 4 UNCLASSIFIED

UNCLASSIFIED Short Fuse Together, we deliver. # Short Fuse Short Fuse % Awarded by Service GBLOC # Awarded 60% 50% 40% 30% 20% by award date 10% 0% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season 3-Yr Avg Air Force 2020 Air Force 3-Yr Avg Army 2020 Army 3-Yr Avg Coast Guard 2020 Coast Guard 3-Yr Avg Navy 2020 Navy Peak = weeks 20-35 by award date 2020 Week 35 5 UNCLASSIFIED

UNCLASSIFIED Short Fuse Together, we deliver. # Short Fuse Short Fuse % Awarded by Branch of Service # Awarded 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season Past Avg Air Force 2020 Air Force Past Avg Army 2020 Army Past Avg Coast Guard 2020 Coast Guard 3-Yr Avg Navy 2020 Navy 3-Yr Avg Marine Corps 2020 Marine Corps Peak = weeks 20-35 by award date 2020 Week 35 6 UNCLASSIFIED

UNCLASSIFIED Code 2 Together, we deliver. # Code 2 # Code 2 Code 2 Utilization Code 2 Utilization by Member Branch of Service # dHHG # dHHG 20% 20% 18% 18% 16% 16% 14% 14% 12% 12% 10% 10% 8% 8% 6% 6% 4% 4% 2% 2% 0% 0% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season AF Army CG Marine Navy Peak Season 3-Yr Avg 2020 Peak = weeks 20-35 by award date Peak = weeks 20-35 by award date # Code 2 # Short Fuse Code 2 Utilization by Service GBLOC Short Fuse % Awarded by Domestic Code of Service # dHHG # Awarded 45% 50% 40% 45% 40% 35% 35% 30% 30% 25% 25% 20% 20% 15% 15% 10% 10% 5% 5% 0% 0% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Peak Season 2-Yr Avg COS D 2020 COS D Peak Season AF Army CG Navy by award date Peak = weeks 20-35 by award date 2-Yr Avg COS 2 2020 COS 2 Peak = weeks 20-35 2020 Week 35 7 UNCLASSIFIED

UNCLASSIFIED Code 2 Award and Pickup Summary Together, we deliver. Code 2 Awards 600 500 400 300 200 100 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 Peak Season 3-Yr Avg Awards 2020 by award date Peak = weeks 20-35 Code 2 Pickups 600 500 400 300 200 100 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 by desired pickup date Peak = weeks 20-35 Peak Season Code 2 3-Yr Avg Code 2 2020 Code 2 Presurvey Done Code 2 Awarded This Week 2020 Week 35 8 UNCLASSIFIED