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Information Technology Initiatives MUNICIPAL CORPORATION OF DELHI Pawan Kumar Sharma IAS Additional Commissioner W HY IT/ B ENEFITS -Providing better quality services -Providing facilities at the Door Step of the citizen through online


  1. Information Technology Initiatives MUNICIPAL CORPORATION OF DELHI Pawan Kumar Sharma IAS Additional Commissioner

  2. W HY IT/ B ENEFITS -Providing better quality services -Providing facilities at the Door Step of the citizen through online systems. -Providing facilities to all citizen at MCD office through an out-let called C.S.B. where the operators help the citizen to use online system. -To provide a mechanism for better monitoring and supervision. -To make system more transparent and people friendly.

  3. I NITIATIVE IN IT 1. STMS (Solid Waste Transportation Management System) 2. E-Municipality Solid waste Management System 3. MCD Online Services:- - Registration of Birth & Death - Property Tax - Health Trade License - Factory License - Veterinary License - Trade & Storage License - Online Park Booking - Online booking of Community Centre - Sanction of Building Plan - Parking Management 4. Call Center 5. EDIS (Engineering Department Information System).

  4. STMS (S OLID W ASTE T RANSPORTATION M ANAGEMENT S YSTEM The quantity of Municipal Solid Waste (MSW) generated is 8,000 – 8,500 MT per day. There are three agencies responsible for Municipal Solid Waste (MSW) management in Delhi namely the Municipal Corporation of Delhi (MCD), the New Delhi Municipal Council (NDMC) and the Delhi Cantonment Board (DCB). MCD is organized in 12 Zones and 272 wards At present three landfill sites in operation/ one WTE Plant (further two going to start soon). Name of SLF Start Waste Sl. Location Area Zones No. site Year Received 1 Bhalaswa North Delhi 21.06 Ha 1993 2200 TPD Civil Line, Karol Bagh, Rohini, West and Najafgarh 2 Ghazipur East Delhi 29.16 Ha 1984 2000 TPD Shahdara (North), Shah. (South), City, Sadar Paharganj & NDMC area 3 Okhla South Delhi 16.20 Ha 1994 1200 TPD Central, South, Najafgarh and Cantonment area

  5. E- Solid Waste Disposal Monitoring System Objectives of system The system has been designed to achieve following objectives – -To track the vehicle live & replay. -To monitor Route Deviations and excessive delays. -To get detail of the ideal trip time, if any, for each vehicle -Reports about the locations of service delivery -To create control mechanism to let supervisor control movement of vehicle -To make available data about entire journey cycle of the vehicle to help creating data based decision making mechanism instead of current ad-hoc judgmental. -To capture image of filled bins and get it replaced by empty bins and again take image of empty bins. These images get uploaded on central server on timely intervals. These images scrutinised by the official on daily basis

  6. Solid Waste Disposal Monitoring System Equipment / Device Fitted on Purpose GPS Device Auto Trippers and Trucks To continuously update the location of these vehicles and help in identification and reduction of mal- practices RFID Tag Loaders and Trucks To have unique identification for each of these and help in monitoring entry and exit of these vehicle from depot. RFID Tag Dhalao Ghar/ Dust Bin/ Open Site To have unique identification. RFID Readers / Antenna Entry / Exit points of vehicle parking To read RFID tags installed on vehicle depot and On weighbridge of SLF GPS enabled Hand Held Device / Loaders To read RFID tags installed on Dhalao Personal Assistance Device (PDA) with Ghar/Dustbin/open site and take position identification feature snapshots and updating the location of loader vehicles when necessary

  7. Solid Waste Disposal Monitoring System replacement of bins Filled Bin HHT will take image Trucks loading/ Unloading the bins Data transferred to server Image of empty bin

  8. Solid Waste Disposal Monitoring System Web Hosting and Specification Website(www.edmctracking.com) is having all necessary maps. -Facility to track all vehicles and Bins on line. -Able to get the distance travelled of the each vehicle in a day. -Consolidated dashboard provided to check the vehicle activity. -The system have a real time dash board and generate various report including daily trip reports, deviation from the route beyond sufficient distance, monthly analysis report on distance, time and route management etc. -Vehicle tracking software have a real time dashboard displaying current location of any given vehicle on the move at the central server and also accessible at any location through remote login.

  9. Solid Waste Disposal Monitoring System Real-time monitoring of a selected vehicle

  10. Solid Waste Disposal Monitoring System System generated reports

  11. Solid Waste Disposal Monitoring System .

  12. Solid Waste Disposal Monitoring System Driver taking picture of garbage collection point to upload in system.

  13. Solid Waste Disposal Monitoring System Garbage vehicle on weigh bridge

  14. AKS Software Limited/ AMITY SOFTWARE INC. E- Governance of MCD

  15. Components of the Project Software • Automation of departmental processes • Automation of organization-wide functions • Online facilities to citizens Training for the software developed LAN and Connectivity • All zonal, regional offices, health units and schools Data Center and DR site setup • Civil, electrical and IT work • Daily operations Hardware supply CSB operations Support for 5 years after go-live

  16. Software Applications Status – Overall Total 75 software applications 45 15 ERP 11 CSB 6 legacy departmental Departmental Departmental 1 software UAT completed UAT completed migrated for 43 software for 13 software • Migrated to MCD’s Data Center • Migration needs to be • Training on rolling basis completed for remaining 5 • Need to be integrated at suitable points • Migrated software need • UAT needs to be completed for integrated to be integrated applications • Security audit to be completed

  17. Online Services Payment Option Integrated With: • RTI • General Trade License • Veterinary Trade License • Health Trade License • Online Building Plan • Online Nursing School Admission Other Software Where Payment Service is Available: • Factory License • Property Tax

  18. Online Services OTHER ON-LINE SERVICES • E-Tendering. • On-line Grievance. • On-line report for Yellow fever Vaccination. • Advertisement. • Disease Surveillance (34 Hospitals) • Payment of Municipal Rents • Request for Layout plan.

  19. Services through CSB OTHER ON-LINE SERVICES • Birth and Deaths. • Park Booking. • Community Hall Booking. • RTI. • Health Trade License. • Veterinary Trade License. • Trade/ Storage License. • Hackney Carriage License. • Teh Bazari Permits. • Hawking license.

  20. Reforming MCD Working OTHER ON-LINE SERVICES • Online Pay Bill generation linking to Biometric Attendance. • Diary Dispatch & File Management System. • Finance Management System • Inventory Management System. • Integrated Drugs Management System.

  21. 3. MCD O NLINE S ERVICES :-

  22. R EGISTRATION AND I SSUE OF B IRTH AND D EATH C ERTIFICATES Municipal Corporation of Delhi{ MCD} has been authorised to Register and Issue of Births and Deaths Certificate for all events taking place under it's jurisdiction. MCD introduced Computerization of Births & Deaths on 19th February, 2003. MCD introduced a scheme called OLIR ( On Line Institutional Registration ) where nearly 400 Hospitals have been empanelled & issued user id & pass word for uploading registration data. • EDMC started initiative to send the certificate to individual household by registered post.

  23. P ROPERTY T AX The basic features of the portal: - Simplified and user friendly property tax form with online and offline help (it used to take more than one hour to fill the PTR form with complex calculations and whereas the online form will take hardly 2-3 minutes). - Property tax calculation is dynamic and provides calculation details also. - Online generation and printing of Property tax challan - Monitoring and Updations of Property Tax Arrears, penalties. - Dynamic calculation of late fees/ interest amount - All the rebates will be computed automatically depending on the day of filing of PTR / challan generation - Various types of payment facilities are integrated:- Credit Card, ITZ Cash, CASH, Cheque and DD at authorized CSB centers and bank counters.

  24. H EALTH T RADE L ICENSE

  25. V ETERINARY L ICENSE

  26. T RADE L ICENSE

  27. O NLINE P ARK B OOKING

  28. O NLINE B OOKING OF C OMMUNITY H ALLS

  29. B UILDING P LAN S ANCTION  Online Registration of Architects  Online Architect Registration Status  Empanelled architect login  Empanelled Architect Contact Details  Building plan Status

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