OVERVIEW AND SCRUTINY PANEL Update on Adult Services Absence Avril - PowerPoint PPT Presentation

ADULT CARE AND WELL BEING OVERVIEW AND SCRUTINY PANEL Update on Adult Services Absence Avril Wilson, Director of Adult Services Richard Keble, Assistant Director 6 November 2018 www.worcestershire.gov.uk

2 WCC Absence Rates 2017/18 Ave Sick Days Headcount Directorate Per Person Rating FTE (Filled Posts) (FTE) Adult Services 14.43 Red 740 1,086 Children Families & 8.08 Amber 861 1,540 Communities Commercial & Change 4.69 Green 288 382 Chief Executive's Unit 4.54 Green 81 90 Public Health 3.66 Green 33 36 Economy & Infrastructure 3.39 Green 377 564 WCC 8.71 Red 2,386 3,705 DAS higher than average absence against WCC target of www.worcestershire.gov.uk 7 days

3 Adult Absence Rates 2009 - 2018 Ave Sick Days Per Person Year on Year Year End FTE (FTE) Difference % 2010/11 1,532 12.61 - 2011/12 1,453 9.84 21.9% improvement 2012/13 1,124 9.91 0.1% deterioration 2013/14 1,128 9.01 0.92% improvement 2014/15 1.015 10.51 16.6% deterioration 2015/16 924 11.46 9.0% deterioration 2016/17 770 13.36 16.6% deterioration 2017/18 740 14.43 8.0% deterioration Absence rates fell 2011/12 when new absence policy launched www.worcestershire.gov.uk

4 Absence Reasons Sickness Absence Reason Adult Services WCC Other (pregnancy, accidents, other) 30.48% 33.14% Musculoskeletal (Back & Neck) 22.49% 17.03% Stress 18.66% 19.29% Cancer 8.63% 8.24% Unknown (No Reason Recorded) 6.73% 7.69% Ear, Nose & Throat 4.59% 5.48% Thoracic (Chest) 2.60% 1.47% Non-Illness 1.77% 1.02% Psychiatric (incl Anxiety & Depression) 1.21% 2.76% Genito-Urinary 1.08% 1.78% Neurological (Head/Brain) 0.78% 1.37% Cardiovascular (Heart) 0.66% 0.55% Ophthalmic (Eye) 0.17% 0.09% Dermatological (Skin) 0.11% 0.07% Abdominal 0.02% 0.01% Adult reasons are in line with WCC, Musculoskeletal higher www.worcestershire.gov.uk

5 Adults Short Term vs Long Term Highest rates in Provider Services (18.57 days) www.worcestershire.gov.uk

6 Adults Age Profile Age of Workforce at 31st March 2018 16-24 25-34 35-49 50-64 65+ Access Triage & Intervention 0.00% 13.11% 42.62% 40.98% 3.28% Operation & Integration (North) 4.05% 14.86% 40.54% 36.49% 4.05% Operation & Integration (South) 0.00% 21.57% 41.18% 37.25% 0.00% Provider Services 1.86% 8.67% 33.75% 51.24% 4.49% Quality & Safeguarding 3.23% 3.23% 67.74% 25.81% 0.00% Transitions 9.52% 23.81% 52.38% 14.29% 0.00% Urgent Care 0.00% 17.65% 37.25% 41.18% 3.92% TOTAL Adult Social Care 1.92% 10.78% 36.93% 46.53% 3.84% Provider Services 56% of workforce over 50, units with www.worcestershire.gov.uk younger workforce have lower sickness rates

7 Provider Services 30.00 Long Term Short Term 25.00 21.69 21.16 20.00 16.93 15.91 14.81 14.54 15.00 13.26 12.80 16.39 17.97 12.74 11.09 6.10 10.00 8.92 9.52 8.11 5.00 7.16 5.61 5.30 5.29 4.82 4.70 4.20 3.19 0.00 LD PD Provider LD Residential & Recover at Home Resource LD PD Provider LD Residential & Recover at Home Resource Day Services Shared Lives Centres Day Services Shared Lives Centres 2016/17 2017/18 Long Term absence increased 2017/18 compared to 2016/17 www.worcestershire.gov.uk

8 Absence by Age Group 61% of absence was taken by 51% of workforce aged 50 -64 www.worcestershire.gov.uk

9 Actions Being Taken • New Managing Attendance Policy launched • Workshop on new policy for all managers • Monthly absence reviews set up with Provider Services Manager and HR Operations • Dedicated Senior HR Adviser to support Adults focusing on Absence • Review of Liberata provision of Occupational Health by end of 2018 www.worcestershire.gov.uk