PRT 506 Organizational Behavior and Leadership CASE STUDY North Carolina National Guard Support Services Division BOB MAY
Support Services Division (SSD)
Organizational Challenges Dwindling Resources Ability to Provide Services at Right Time and Place
Organizational Improvements Structural Political Human Symbolic Resources
Structural
Reframing the Organization Problem Frame Barriers Strategies Geography Restructure – All Channel Circle Network Structural Demographics Links to Interagency / Community Processes Services at the Right Time and Hedgehog and Flywheel Place Human Funding Human Resources Strategy Resources Getting Right People - Contracts Evaluate and Grow People Investment and Professional Development Partner - Elected Leaders (NCGA / CODEL) Competition – Friction / Conflict Political Allies – Military Agencies / Associations Process – CR / Gov’t Shutdowns Coalition Building Dwindling Resources Widening Gap with American Public Marketing Campaign Symbolic Guardsmen Different from Active Strategic Leader Involvement
Human Resources
Reframing the Organization Problem Frame Barriers Strategies Geography Restructure – All Channel Circle Network Structural Demographics Links to Interagency / Community Processes Services at the Right Time and Hedgehog and Flywheel Place Human Funding Human Resources Strategy Resources Getting Right People - Contracts Evaluate and Grow People Investment and Professional Development Partner - Elected Leaders (NCGA / CODEL) Competition – Friction / Conflict Political Allies – Military Agencies / Associations Process – CR / Gov’t Shutdowns Coalition Building Dwindling Resources Widening Gap with American Public Marketing Campaign Symbolic Guardsmen Different from Active Strategic Leader Involvement
Political
Reframing the Organization Problem Frame Barriers Strategies Geography Restructure – All Channel Circle Network Structural Demographics Links to Interagency / Community Processes Services at the Right Time and Hedgehog and Flywheel Place Human Funding Human Resources Strategy Resources Getting Right People - Contracts Evaluate and Grow People Investment and Professional Development Partner - Elected Leaders (NCGA / CODEL) Competition – Friction / Conflict Political Allies – Military Agencies / Associations Process – CR / Gov’t Shutdowns Coalition Building Dwindling Resources Widening Gap with American Public Marketing Campaign Symbolic Guardsmen Different from Active Strategic Leader Involvement
Symbolic
Reframing the Organization Problem Frame Barriers Strategies Geography Restructure – All Channel Circle Network Structural Demographics Links to Interagency / Community Processes Services at the Right Time and Hedgehog and Flywheel Place Human Funding Human Resources Strategy Resources Getting Right People - Contracts Evaluate and Grow People Investment and Professional Development Partner - Elected Leaders (NCGA / CODEL) Competition – Friction / Conflict Political Allies – Military Agencies / Associations Process – CR / Gov’t Shutdowns Coalition Building Dwindling Resources Widening Gap with American Public Marketing Campaign Symbolic Guardsmen Different from Active Strategic Leader Involvement
Prospecting the Future • Opportunity – Aligning “Gateway” with Infrastructure Growth • Challenge – Major Unit Deployments
Prognosis
PRT 506 Organizational Behavior and Leadership CASE STUDY North Carolina National Guard Service Support Division BOB MAY
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