OPERATIONS & CUSTOMER EXPERIENCE COMMITTEE MEETING June 13, - PDF document

6/13/2018 OPERATIONS & CUSTOMER EXPERIENCE COMMITTEE MEETING June 13, 2018 Item(s) for Consent: State Safety Oversight 03‐14‐18 Operations & Customer Experience Report Meeting Report Jim Golden & Dave Goeres 1

6/13/2018 State Safety Oversight Program • Required by Federal Transit Administration (FTA) as of 1995 • Provide oversight for system safety, security, and Utah Department of Transportation emergency preparedness Rail Transit State Safety Oversight Program • States are required to designate a State Safety Oversight Agency (SSOA) • In Utah, the SSOA is UDOT Report to UTA Board of Trustees • Covered modes are UTA TRAX and Sugar House June 13, 2018 Streetcar (S Line) Jim Golden, State Safety Oversight Program Manager • UDOT must report at least annually to UTA Board jimgolden@utah.gov and the Governor 801‐360‐0052 State Safety Oversight Program Compliance with New SSOA Requirements • Moving Ahead for Progress in the 21 st Century (MAP‐21) Act of 2012 had Key SSO Program Activities numerous implications for SSOAs and transit agencies • Meet regularly with UTA Safety, Security, Operations, • UDOT has been certified under 49 CFR Part 674 (3 rd out of 31 agencies!) Maintenance personnel which means Utah can continue to receive state‐wide transit funding • Conduct required audits and as‐needed special studies from FTA • Approve annual revisions to UTA Transit Agency Safety Plan, • UDOT is compliant with new requirements under this regulation System Security Plan & Emergency Preparedness Plan • Legal independence • Approve UTA’s annual internal audit report & CEO certification • Enhanced enforcement authority • Investigate accidents, incidents, hazards • Accident notification thresholds • Approve and verify completion of Corrective Action Plans • SSOA training plan • Involvement in capital projects beginning with design 2

6/13/2018 UDOT 2018 Triennial Audit of UTA SSO Key Activities: June 2017 ‐ June 2018 • FTA‐mandated three‐year review of UTA TRAX and S‐Line Streetcar • Annual hours of service audit, August 2017 • Detailed assessment of UTA operations, maintenance, and safety program • Part 674 Certification, November 2017 • Audit team conducted interviews, observations, and inspections • Triennial audit of UTA, February 2018 • Draft audit report issued to UTA on March 9 th , 2018 • Ongoing involvement in planning and design for • UDOT is in the process of approving UTA’s plans for corrective UTA light rail airport extension and S‐Line actions double‐tracking • Findings include common transit agency shortcomings and areas for improvement, none requiring urgent action. UDOT 2018 Triennial Audit of UTA Utah Transit Authority • Audit topics included… • Safety Policies and Practice • Rail Operations SAFETY UPDATE SAFETY UPDATE • Drug and Alcohol Program • Vehicle Maintenance Report to UTA Board of Trustees • Communications June 13, 2018 • Facility Safety • Signals, Track, and Power Dave Goeres, PE, CSSD Chief Safety, Security & Technology Off • Structures Sheldon Shaw, CSS, TSSP Safety Manager • Security and Emergency Preparedness 3

6/13/2018 Safety Certification Safety Focus • Safety Culture • Safety First Moment • Safety Committees • Weekly Safety message • Monthly Poster On November 17, 2017, • Safety Blitzes FTA certifies Utah as the just the • Transit Agency Safety Plan (TASP) 3 rd of 30 states for its State Safety Oversight (SSO) • Safety Management System (SMS) Program, providing for the highest Certified (OHSAS 18001) in 2013, level of safety for its rail transit 2015 and June 2018 riders and workers. This secured over $77 M in continued FTA Formula Funding. Safety Improvements Safety Goals • Positive Train Control (PTC) – federal mandated for FrontRunner. On schedule for completion by end of 2018 • Employee injuries ‐ Below .75 injuries per 100 employees per month • Tactile tile replacement on platforms • Bus ‐ Below goal of 1.0 avoidable accidents per 100,000 miles on average • Grade crossing replacements • TRAX ‐ Below goal of 1.2 accidents per 100,000 miles • Signal System overrun protection on Light Rail ‐ following • S‐Line – Above goal of 0.5 accidents per 25,000 miles (6 incidents in recommendation by SSO. Project design underway. • We comply with the new OSHA Crystalline Silica Standard 2017) (sand filling operations) • FrontRunner – Below goal of 0.5 accidents per 100,000 miles • Rail replacement (700 South at Main and 200 West) as part of State of Good Repair (SGR) effort • Transit signal priority test project with UDOT on Redwood Road. Initial phase of a V2V communications system. • “See Something, Say Something” TSGP Grant implementation 4

6/13/2018 Safety & Security Efforts 2018 Emergency Management • Activation of Utah Valley Express • Opened a stand alone Emergency Operations Center • SMS re‐certification • Conducted 4 full scale exercises which included Amtrak, UP, U of U, FBI and many other agencies. • Reduction of SLBU avoidable bus accidents • Completed a Continuity of Operations Plan (COOP) • Complete Positive Train Control (PTC) • Updated the Family Assistance Center plan • Develop Confidential Close Call Reporting System (C3RS) for TRAX • Completed NTSB and TEEX training • Continued education and Safety Blitzes (Lehi Rodeo) Approving August 2018 Change Day Title VI Analysis Questions ? Nichol Bourdeaux, VP External Affairs & Andrew Gray, Civil Rights Compliance Officer 5

6/13/2018 Fare Structure Review & Authorizing Reduced Fare August Change Day Agreements Title VI Analysis Nichol Bourdeaux Presented June 13, 2018 UTA and Title VI August Change Day • UTA is committed to avoiding unfair treatment and • Overview of Proposed Service Changes discrimination in the allocation and administration of • Routes 39 and 41 public transit services • Route 831 • UTA has developed policy for measuring and mitigating • Pleasant View – FrontRunner Station Elimination negative impacts on minority and low‐income • Public Outreach Efforts populations • Conclusion of Analysis • UTA performs an analysis on any major change to measure potential impacts • Analyses are presented to the Board of Trustees 6

6/13/2018 Routes 39 and 41 Route 831 Changed End of Line to better connect to Green Line • April Change Day changes to 834 eliminated student housing access to transit • Public requested service be replaced in area • Route 831 was realigned to service five new stops • No stops eliminated Public Comment – Route 39 & 41 Pleasant View Station • Comment period from April 18 – May 17. • Proposed changes included: changes to start/end of service on • Currently Runs four round Route 33/35/35M; alignment changes on Route 39/41 to maintain trips per day “one‐seat ride” and improve connections to TRAX at WV Central. • Trips average 6 – 8 riders • Two public hearings • Implementation of • May 3 – West Valley City Hall • May 9 – Magna Library Positive Train Control • Comments also taken via website, email, mail and by phone. estimated costs of $1.4 million • 6 people attended hearings; 5 total comments received • Low Ridership and Costs • Comments included: support for alignment changes to Route associated with the use of 39/41; concern about connections due to proposed time changes. Union Pacific rails motived • Based on feedback, proposed changes to morning service on the elimination of all Route 33/35/35M will not be implemented . Schedule adjustments service to evening service will proceed 7