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Operational Compliance Report March 2020 Frank Gresh Chief - PowerPoint PPT Presentation

Operational Compliance Report March 2020 Frank Gresh Chief Information Officer To serve our communities pre hospital needs through value driven, compassionate, and clinically superior care. March 2020 Compliance Summary


  1. Operational Compliance Report March 2020 Frank Gresh Chief Information Officer “To serve our communities’ pre ‐ hospital needs through value ‐ driven, compassionate, and clinically superior care.”

  2. March 2020 Compliance Summary – Combined Priority 1 Priority 2 Priority 3 Priority 4 East Ben. Total 93% 98% 91% 93% East NB Total 89% 100% N/A Priority 1&2 West Ben. Total 89% 97% 80% 100% West NB Total 90% 66% (9/3) N/A Priority 1&2 “To serve our communities’ pre ‐ hospital needs through value ‐ driven, compassionate, and clinically superior care.”

  3. East Beneficiary Response Time Compliance 100% 98% 96% 96% 95% 95% 95% 95% 95% 95% 95% 95% 96% 94% 94% 94% 94% 94% 94% 94% 94% 94% 94% 93% 93% 93% 93% 94% 92% 90% 90% Standard 88% 86% 84% 82% 80% East Priority 1 Beneficiary “To serve our communities’ pre ‐ hospital needs through value ‐ driven, compassionate, and clinically superior care.”

  4. West Beneficiary Response Time Compliance 100% 98% 96% 93% 93% 93% 94% 92% 92% 92% 91% 91% 91% 91% 91% 91% 90% 91% 91% 91% 91% 91% 92% 90% 90% 89% 90% 90% Standard 88% 89% 89% 88% 86% 84% 82% 80% West Priority 1 Beneficiary “To serve our communities’ pre ‐ hospital needs through value ‐ driven, compassionate, and clinically superior care.”

  5. Exclusions Eastern Division Response Time Exclusions Twelve Months ending March, 2020 8000 100.0% 90.0% 7000 80.0% 6000 70.0% 5000 60.0% 4000 50.0% 40.0% 3000 30.0% 2000 20.0% 1000 10.0% 1.1% 0.7% 0.7% 0.7% 0.9% 0.7% 0.6% 0.6% 0.4% 0.4% 0.5% 0.4% 0 0.0% 2019-04 2019-05 2019-06 2019-07 2019-08 2019-09 2019-10 2019-11 2019-12 2020-01 2020-02 2020-03 Eastern Div. Transports % Excluded “To serve our communities’ pre ‐ hospital needs through value ‐ driven, compassionate, and clinically superior care.”

  6. Exclusions Western Division Response Time Exclusions Twelve Months ending March, 2020 8000 100.0% 90.0% 7000 80.0% 6000 70.0% 5000 60.0% 4000 50.0% 40.0% 3000 30.0% 2000 20.0% 1000 10.0% 1.3% 0.9% 0.9% 0.8% 0.8% 0.8% 0.7% 0.7% 0.8% 0.5% 0.5% 0.4% 0 0.0% 2019-04 2019-05 2019-06 2019-07 2019-08 2019-09 2019-10 2019-11 2019-12 2020-01 2020-02 2020-03 Western Div. Transports % Excluded “To serve our communities’ pre ‐ hospital needs through value ‐ driven, compassionate, and clinically superior care.”

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