Mutual Aid MEUW 89th Annual Conference La Crosse, Wisconsin Mike Czuprynko and Mark Zielsdorf May 16, 2019 Municipal Electric Utilities of Wisconsin 1
Agenda • Mutual Aid Hotline • Text Message Subscription • MEUW’s Role • Mutual Aid Map and Tool • Assessments/Progression • Recommendations to Utilities • Post Event
Mutual Aid Hotline • 844-MEUW-911 (844-638-9911) • When to Call • Time is Money
Save Our Numbers • Michael Czuprynko-(608) 393-7702 • Mark Zielsdorf- (906)-231-6422 • Call us back, NOT the Mutual Aid Number
Mutual Aid Communications • Name of contact person and utility. • How many crews you need. • What kind of equipment you need. • What type of voltage are you working with. • Preferred utilities that you want us to call first. • Best number to call you back at/can you receive text messages. • Where should crews meet and what time (immediately, 6:00am etc.) Provide address • Mileage limit you would have crews come in. • How many days you expect crews will be needed.
What MEUW’s Role Is Logistics/Coordination
Text: mutualaid to 55222
Message 1 • ______________Utility is experiencing storm issues but at this time, is not requesting Mutual Aid assistance. Please check e-mail for more info.
Email 1 ______________Utility is experiencing storm issues but -- at this time -- is not requesting Mutual Aid assistance. However, to be proactive, we are compiling a list of utilities that can be available to respond if this situation changes. Please let us know if you can help, if needed. Also include how many crews and what type of equipment you have available. Please respond to Mike at mczuprynko@meuw.org or 608- 393-7702 and Mark at mzielsdorf@meuw.org or 906-231-6422. (Mark and Mike will be contacting utilities following this e-mail as well)
Message 2 • ____________Utility’s situation has changed and is now expecting to request Mutual Aid assistance. Please check e-mail for more details.
Email 2 ____________Utility’s situation has changed and is now expecting to request Mutual Aid assistance. If you have not responded to our previous email, please do so immediately. We anticipate sending crews to help ____________Utility very soon.
Message 3 • ______utility is experiencing storm issues and IS IN NEED OF MUTUAL AID. Calls will come from 608-393-7702 or 906-231-6422 to request for assistance.
Email 3 _____________Utility is experiencing storm issues and IS IN NEED OF MUTUAL AID assistance. They are requesting _______ number of crews and _____ number of pieces of equipment. Are there any crews in the surrounding areas available to assist? Please respond as soon as possible to Mike at mczuprynko@meuw.org or 608-393-7702 and Mark at mzielsdorf@meuw.org or 906-231-6422. (Mark and Mike will be contacting utilities following this e-mail as well)
Mutual Aid Map MEUW Mutual Aid Map
Recommendations to Utilities • Develop Emergency Procedures for a Mutual Aid event, and who is responsible. • Communication releases to large businesses and news
Recommendations to Utilities • Develop Emergency Procedures for a Mutual Aid event, and who is responsible. • Communication releases to large businesses and news • Coordinate Field Activities and crew assignments • Contacting MEUW • Incoming crews’ assignments
Recommendations to Utilities • Develop Emergency Procedures for a Mutual Aid event, and who is responsible. • Communication releases to large businesses and news • Coordinate Field Activities and crew assignments • Contacting MEUW • Incoming crews’ assignments • Customer Service and Outages • Answering phones, updating websites, patrolling circuits, coordinating lodging, food and drink, etc.
Recommendations to Utilities • Develop Emergency Procedures for a Mutual Aid event, and who is responsible. • Communication releases to large businesses and news • Coordinate Field Activities and crew assignments • Contacting MEUW • Incoming crews’ assignments • Customer Service and Outages • Answering phones, updating websites/social media, patrolling circuits, coordinating lodging, food and drink, etc. • System restoration and guidelines for large events
Assessment/Progression • Initial assessment • Ongoing assessment • Communicate progression on the utility side • Out-of-town crew dispatch • Designated phoneline
Work Hours • Typical is 16 hrs on and 8 hrs off • If job can be completed in one day, work longer • Consider time worked when releasing crews to go home • Have a night crew to address emergencies
Recommendations to Utilities • Form for incoming crews to fill out • Name of Utility • Name of crew members • Cell Phone Numbers • Emergency Contact info for crew members • Any medical needs • Specialty Equipment Available • Have these pre-filled out before coming into a Mutual Aid event. • Wire down guard training • Damage assessor training • Picture says 1,000 words • Groundman Training
Recommendations to Utilities • Mutual Aid Kit • Maps of Service Territory • Tailgate Forms • Emergency Phone Numbers • Hospitals and Burn Centers • Initial damage assessment forms • Non-Critical Item form
Post Event • Storm Review • FEMA/Mutual Aid Agreements • https://www.meuw.org/mutual- aid
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