Mulitteam Systems from the Members Point of View Small Group - PowerPoint PPT Presentation

Katharina Kugler, Teresa Bezler, Martin Winkler, Julia Reif, Felix Brodbeck Mulitteam Systems from the Members‘ Point of View Small Group Meeting of the „European Association for Work and Organizational Psychology“, 28.10.2012, Varenna, Italy

Economic and Organisationl Psychology The necessity to study MTS … from the members’ point of view “Only by building networks, we can be innovative. This was different in former times.” “We have dared further into the interconnectedness than we can actually control in terms of processes. ” Kugler, Bezler, Winkler, Reif, Brodbeck 28.10.2012 # 2

Economic and Organisationl Psychology Background • To work in MTS, people create an understanding of “MTS” • Emergence of a collective representation • Goal of study 1: Eliciting the social representation of MTS Kugler, Bezler, Winkler, Reif, Brodbeck 28.10.2012 # 3

Economic and Organisationl Psychology Background • Effective functioning of MTS is essential for organizations • Research has often focused on specific factors such as interteam- coordination, interface management, leadership, etc. and transferred concepts from team-research • Goal of Study 2: Eliciting the multiplicity of factors determining effective functioning of MTS Kugler, Bezler, Winkler, Reif, Brodbeck 28.10.2012 # 4

Economic and Organisationl Psychology Study 1 • Goal • Eliciting the social representation of MTS • Method • 62 participants with experience working in MTS • Questionnaire: including a definition of MTS and a question about participants‘ associations • Analysis • clustering the associations • determining their rank Kugler, Bezler, Winkler, Reif, Brodbeck 28.10.2012 # 5

50 coordination 45 40 35 % of participants 30 labor division 25 innovations, syergies cooperation / collaboration 20 communication performance team work, team spirit diversity structure, organization 15 Meetings community inter- multiple levels & people competition dependent complexity 10 chaotic time (management) responsibility conflicts social loafing time consuming / inefficient 5 goals engagement work compromises Motivation 0 1 1.5 2 2.5 3 3.5 4 4.5 5 average rank

Economic and Organisationl Psychology Conclusion: Study 1 • Associations with both, positive and negative connotations • Strong focus on associations related to the coordination, labor division, communication • No focus on common goals, mission of the MTS etc. Kugler, Bezler, Winkler, Reif, Brodbeck 28.10.2012 # 7

Economic and Organisationl Psychology Study 2 • Goal: eliciting the multiplicity of factors determining effective functioning of MTS • Method: qualitative study • 15 structured interviews • Participants: managers, responsible for M= 79,4 employees experience working in an MTS (R&D, automotive industry) age: M=47,8 years, sex: 14 male • Analysis: • Inductive coding (rel. = 77%) of 343 statements first order categories • Deductive clustering second order themes, third order dimensions Kugler, Bezler, Winkler, Reif, Brodbeck 28.10.2012 # 8

First Order Categories Second order themes Aggregate dimensions General organizational conditions Temporal resources ORGANIZIONAL Knowledge resources CONDITIONS Leadership Autonomy Determining the superior goal Understanding of the common goal / mission Goal alignment Process alignment Transition Processes Gaining knowledge about the others in the MTS Agreeing on collaboration Allocating responsibilities Entrainment PROCESSES Passing information Action Processes Communication Decision making Conflict management Interpersonal Managing interpersonal relationships Processes Mutual understanding Hones collaboration Trust Climate within the MTS Commitment cohesion EMERGENT STATES Awareness of the necessity of the MTS Awareness of the vale of the MTS MTS-awareness Awareness of the complexity of the MTS

Economic and Organisationl Psychology PROCESS • Transition processes • Action processes ORGANIZATIONAL • Interpersonal processes CONDITIONS • General organizational EFFECTIVE conditions FUNCTIONING • Temporal resources OF MTS • Knowledge resources • Leadership EMERGENT STATES • Autonomy • Climate within the MTS • MTS-awareness Kugler, Bezler, Winkler, Reif, Brodbeck 28.10.2012 # 10

Economic and Organisationl Psychology PROCESS 127 • Transition processes • Action processes 44 ORGANIZATIONAL • Interpersonal processes CONDITIONS 77 10 • General organizational EFFECTIVE conditions FUNCTIONING 8 • Temporal resources OF MTS • Knowledge resources 8 • Leadership EMERGENT STATES • Autonomy 6 32 • Climate within the MTS • MTS-awareness 8 23 Kugler, Bezler, Winkler, Reif, Brodbeck 29.10.2012 # 11

Economic and Organisationl Psychology Conclusion: Study 2 - The taxonomy for teamwork can be applied to MTS, but the categories are unique for MTS - Transition processes play a major role for effective functioning of MTS - No focus on intra-team processes / intra-team emergent states Kugler, Bezler, Winkler, Reif, Brodbeck 28.10.2012 # 12

Economic and Organisationl Psychology General Conclusion - Identification of multiple factors determining effective functioning of MTS - Quantitative studies are needed to support the factors and to identify their relations to each other - Basis for measuring of MTS processes / emergent states - There is a gap between the social representation of MTS and the factors for effective functioning of MTS - Implications for the practice Kugler, Bezler, Winkler, Reif, Brodbeck 28.10.2012 # 13

Economic and Organisationl Psychology Thank you for your attention! Kugler, Bezler, Winkler, Reif, Brodbeck 28.10.2012 # 14