MTA Tim e and Attendance Board Briefing July 2 4 , 2 0 1 9
The project has four parallel w orkstream s w ith clock installations providing the critical path tim eline for the program Clock Em ployees Policy Reporting I nstalls Enrolled • Installations • Guidehouse was • NYCT is where • Initial V1 set of proceeding ahead engaged on majority remaining reporting of forecast 7/ 1/ 2019 to: registration and requirements is • As we move into enrollment is being finalized, • Document lower density required attendance-related highlighting areas locations progress requirements • Scaling enrollment such as will slow, but we included in process through reconciliation, should still meet CBAs/ MOUs, as leveraging local exception forecast dates well as policies and management in a reporting, and procedures across train the trainer operational Agencies model safety. • Conduct leading • Delays being • Many of these practices research incurred to lack of reports are on organizations participation from standard vendor that have represented reports, with 1-2 implemented large- employee groups new custom scale biometric reports being attendance keeping required device initiatives Recoverable, Legend: On track Critical issues Completed facing challenges impacting project Clock installation outpacing expectations, delays being incurred w ith enrollm ent, policy and reporting close to being turned to a green status
8 0 % of MTA em ployees now have access to Biom etric clocks w ith 9 5 % planned by end of August Clock Installations Completed by Agency (as of July 17) NYCT LI RR MNR B&T HQ MTA 21% Agency Employee 53,953 7,619 6,578 1,365 2,867 72,383 Count 57,103 # employees at access to 2,052 995 3,047 - - - biometric scanners (27% ) (73% ) (4.2% ) 79% at inception # employees currently with 41,330 6,585 6,129 1,365 1,694 57,103 Installed access to (77% ) (86% ) (93% ) (100% ) (59% ) (79% ) Remaining biometric readers # clocks installed 925 402 164 63 55 1,609 Clock I nstallations • 79% of MTA employees are at NYCT LI RR MNR B&T HQ MTA locations with biometric clocks Access to a Clock installed Employees with 25% Forecast % • Remote, low density locations are 50% currently having installs by LIRR, 75% with Transit quickly approaching this point. Buses have completed 95% Aug 29 Aug 29 Aug 29 Aug 29 Aug 29 all installs • Bridges and Tunnels have no Legend: additional clocks to install for the cell value: original forecast date for population with access to biometric clock Time and Attendance project. % of employees at biometric clocks locations
The enrollm ent process is behind but recoverable Progress of Agency Registration and Enrollment (as of July 16) Observations MTA Uploaded 33,487 • The railroads, bridges and tunnels MTA Rep Enrolled 56,694 have all employees in Kronos, and Non-Rep Enrolled only need to register employees on 3,484 clocks to have them ready for NYCT activation NYCT Uploaded 33,487 Rep Enrolled 47,359 • Transit is currently defining the Non-Rep Enrolled 1,194 device groups they will use and Remaining Represented moving accountability to local level LIRR Uploaded 0 employees LI RR 93% with a train the trainer approach Rep Enrolled 3,820 Non-Rep Enrolled 857 • Metro-North has not started, but is planning to use a train the trainer MNR Uploaded 0 approach to complete within a MNR Rep Enrolled 5,515 couple of weeks Non-Rep Enrolled 1,085 • Long Island Railroad have a scheduled two month enrollment B&T Uploaded 0 B&T period that we are looking to Rep Enrolled 0 compress Non-Rep Enrolled 426 • A significant barrier to maintaining Complete HQ Uploaded 2,766 the projected timeline has been the HQ Rep Enrolled 1,479 Remaining lack of timely participation from the Non-Rep Enrolled represented employees 1,307 NYCT includes MTA budget allocations of NCYTA, MTA Bus, Staten Island Railroad HQ included MTA HQ, and MTA Capital Construction
Policy and Business Rules ( Guidehouse) Policy documentation track Leading practices track Policy docum entation track: Leading practices track: Document attendance-related requirements included Conduct research on organizations that have in CBAs/ MOUs, as well as policies and procedures implemented large-scale biometric attendance across Agencies; components: keeping device initiatives; components: • Hours • Planning, implementation, and roll-out • Lunch/ break • Policy development • Operational challenges • Rounding • Training and communications • Grace period Progress snapshot: Progress snapshot: • # of CBAs/ MOUs reviewed: 130 • Completed interviews: 7 - Car Equipment: 55, MNR: 44, LIRR: 31 - City: 5 (4 pending) • # of policies & procedures reviewed: 74 - Kronos customers: 2 (2 pending) - Car Equipment: 31, MNR: 11, LIRR: 32 • Desk research completed on: - Information/ identity theft concerns - Legal challenges - Employees relations
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