Mike Howard ITWorks Computer Solutions 10/17/2017
About Me - IT Consultant since 2004, specializing in Macs in Small-Medium Business - Work closely with the Apple as member of Apple Consultants Network - Started ITWorks Computer Solutions in 2013
3 Core Benefits of Apple Hardware Devices Software & Features Ecosystem
Software & Features Mobile Devices Desktop & Notebook Computers iOS macOS
iOS
iOS Features • Good built-in apps • App Store • Integrations • iCloud • Music • iBooks
iOS - App Store • 2.2 million+ apps • Secure - Apps verified • Health Apps • Kindle Books • Dropbox • Google Chrome • Instagram • Pandora Radio • Microsoft O ffi ce
iOS - Integrations • Google • Facebook • Twitter • Y ahoo • AOL • Exchange • Cable Providers
iOS - FaceTime
iOS 1 1 - What’s New? • New Control Center,one screen • Drag and Drop • FilesApp,browse files on device and in Apps • Dock for iPad • Augmented Reality support • Keyboard modifications • Security,security,security!
macOS
macOS Features • Good built-in applications • Siri • App Store • Creative Apps • iWork Productivity Apps • Integrations • Major Software Titles • iCloud • Windows • Easy to back up your data
macOS - Built-In Apps • Safari • Mail • Photos • Maps • FaceTime • Contacts / Calendars / Reminders • iTunes • iBooks
macOS - App Store • Secure • ~30,000 Apps • Simple
macOS - Creative Apps Photos iMovie GarageBand
macOS - iWork Apps Pages - Word Processor Keynote - Presentations Numbers - Spreadsheets
macOS - Integrations • Google • Facebook • Twitter • Linkedin • Exchange • AOL
macOS - Professional Apps • O ffi ce • Adobe Photoshop / CC • Dropbox • Skype • Chrome / Firefox
macOS - Windows / Boot Camp • Boot Camp - Restart Mac into Windows • VMWare Fusion / Parallels - Run Windows on your Mac
macOS - Backup • Time Machine • Easy to setup • Backs up every hour • Easy to restore
macOS 10. 13 - What’s New? • “Refinement”release,like Snow Leopard,Mountain Lion, El Capitan • Better Photos App • Better Safari (faster,stops autoplaying videos,reduces tracking) • VRsupport • New Video and Photo compression • New File System (snapshots,automatic encryption, instant copies • Security,security,security!
Apple Ecosystem • iCloud • App/Music Store • Airplay/Airprint • HomeKit / Health / CarPlay • FaceTime / iMessage
iCloud • iCloud Drive • Documents/Desktop Files • iCloud Photo Library • Calendar/Contacts/Notes • Reminders • Passwords (Keychain)
iCloud Photo Library
Shared Purchases Apps Music Books
“Kits” HomeKit HealthKit CarPlay
Health
HomeKit
HomeKit Wake Up
CarPlay Voice T ouch Knobs & Controls
Apple Pay • Secure payment method • Never exchange CC number • In Stores with iPhone or Apple Watch • On the web • In Apps
Apple Devices Mobile Devices Other Devices Computers
Mobile Devices - iPhone • iPhone X - 5.8”Screen • iPhone 8 Plus - 5.5”Screen • iPhone 8 - 4.7”Screen • iPhone SE- 4”Screen • Now Water/Dust resistant • Wireless charging
Mobile Devices - iPhone X • Full screen display • Removed Home Button, now swipe • Face ID unlock • OLED Screen • Animoji
Mobile Devices - iPad • iPad - 9.7”Screen • iPad Mini 4 - 7.9”Screen • 10-hour battery life
Mobile Devices - iPad Pro • iPad Pro 12.9” • iPad Pro 9.7” • Apple Pencil • Incredible screen color accuracy
Storage - Hard Drive vs SSD/Flash SSD / Flash Hard Drive 500-3100 MB/sec 75-210 MB/sec 0. 1-0.8 ms latency 4.8-8.8 ms latency $$$/GB $/GB
Storage - Apple Fusion Drive Best of both worlds Fast storage for often used files / OS Slow storage for seldom used files
Computers - Macbook (Pro/Air) MacBook MacBook Pro MacBook Air
Computers - Macbook Pro
Computers - Macbook Pro
Computers - iMac
Computers - Mac Mini
Computers - (i)Mac Pro
Apple Watch
Apple Watch Notifications Fitness Maps Apple Pay
Apple TV • TV • Movies • Music • Apps • 4K
The “Cloud” • Provides a service Syncing • Storage • Backup • • Almost anything • Always available • Professionally maintained • Better security • Bigger target?
The “Cloud”
The “Cloud”
The “Cloud”
Apple’s“Cloud” Apple ID (email address) Boring/Fu iCloud ness Stu ff Busi iTunes n Photos Notes iOS Backup MDM Mobile Only TV VPP DEP ies Mov iCloud Drive Developer Files Music Contacts Much More! App Store iBooks Find My iPhone Lock/Erase/Ping Lost Device Apps App Updates
12:42 PM 111 AT&T · 12:43 PM 111 AT&T ( Apple ID iCloud ( Accounts IT Works iCloud 1.7 GB of 50 GB Used 1 GMAIL • Backup • Docs mike@itworkscomputer.com > Account Manage Storage > Mail APPS USING ICLOUD 1 Contacts Off > Photos Calendars ... ·• . · .. ... . Mail Notes Contacts Calendars ... · •· . Delete Account Reminders • ·- Notes Safari E) News Home
iCloud - Setup & Troubleshooting • How to fix? Log out of iCloud and log back in. Maybe throw a reset in between. On Mac - Apple Menu (top left) -> System Preferences -> iCloud -> Sign Out • On iOS - Settings -> iCloud -> scroll to bottom -> Sign Out • • Make sure Services are turned on. • In iCloud,make sure the slider you want is turned on • Don’t have an iCloud Apple ID? Link to create one from iCloud Settings/System Preferences • On web - https://appleid.apple.com/account • • When signing in to new device Can’t log in? Go to www.icloud.com and test / reset pw / unlock • “Out of storage”- What is out of storage? Y our iPhone or iCloud? •
Security - 2 Step/Factor
Apple Store - Tucson
Apple Store - Services Free Free $500/yr
Apple Store - BusinessT eam 520-209-7443 laencantadabusiness@apple.com Weekly Training Workshops • Special Events - professional development • Briefing Consultations for business e ffi ciency • Business Loyalty Pricing - new purchases •
Apple Store - Information Address 2905 East Skyline Drive Tucson, AZ 85718 (520) 209-7440 Hours 10:00 a.m. - 7:00 p.m. Mon - Wed: 10:00 a.m. - 8:00 p.m. Thu - Sat: 1 1:00 a.m. - 6:00 p.m. Sun:
Apple Store - Online Apple Store app apple.com
Mike Howard - ITWorks • Business • Consulting • Networking • Servers • Backup Strategies • Proactive Monitoring & Maintenance • Email and Collaboration • Mixed Mac and PC Environments • iPad/iPhone Deployments & Management • On-site and Remote Support
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