Mental Health and the Workplace Presented By: Erin Quinane, PhD Candidate 26 June 2019
01 Who I am Agenda State of Play 02 Mental health in the workplace 03 Better practice examples 04 My research and questions 05
3 Erin Quinane Erin Quinane Professional Academic Erin is as an experienced senior consulting and operations Erin is a PhD Candidate in organisational mental health at leader specialising in financial strategic management, digital Swinburne University. Erin’s core focus is developing a proven transformation and project risk consulting across the public and holistic approach to assist organsiations to prevent and manage private sectors. the mental health of their workplace. Prior to Swinburne University, Erin was awarded the Dean’s Scholarship Erin has worked for a number of large organisations at a at Monash University to undertake her first year of studies in Director level including Deloitte, The Department of the Prime this field. Minister and Cabinet and the Department of Human Services. Advisor Erin has also consulted to numerous other Duplicate Photography organisations including Origin Energy, United Energy, Erin is currently working with organisations to apply the latest Australia Post, Westpac, Commonwealth Bank, Department of global research and holistic best practice solutions to preventing General insight of the General insight of the Defence and the Department of Finance. and managing both mental health and ill-health in product line product line the workplace. In addition to being an industry mental health Erin is also a Certified Practicing Accountant (CPA) and holds a speaker and writer. Bachelor of Commerce from the Australian National University.
What is mental health “ A state of wellbeing in which every individual realises their potential, can cope with the normal stresses of life, can work productively and fruitfully, ” and is able to contribute to their own community. World Health Organisation
What is mental ill-health “ A mental illness is a health problem that significantly affects how a person feels, thinks, behaves, and interacts with other people. ” It is clinically diagnosed according to standardised criteria . Department of Health
2 State of Play
We need Australian’s to be in a state of positive mental health Better for the Better for business Better for people economy Stronger Enhanced health Improved labour financial performance, and wellbeing leading force participation reduced absenteeism, to healthy lives and and productivity presenteeism, and healthy communities compensation claims, mentally strong workplace and keeping a competitive edge
State of Play Global economic impact Economic Right now: 10% of the population 2005 – 2015 Depression grew by 18.4% is affected Anxiety increased by 14.9% Depression is the highest contributor to non-fatal health loss Anxiety is the sixth largest contributor to non-fatal health loss Suicide is the second leading cause of deaths among 15-29 age group in the United States
State of Play Global economic impact Economic Right now: 10% of the population 2005 – 2015 Depression grew by 18.4% is affected Anxiety increased by 14.9% Depression is the highest contributor to non-fatal health loss Anxiety is the sixth largest contributor to non-fatal health loss Suicide is the second leading cause of deaths among 15-29 age group in the United States 2010 = $2.5 trillion $$$ Lost productivity in the workplace Key driver will almost doubled to $4.11 trillion 2030 = $6.1 trillion Government Expenditure: o 1% in low-income countries ROI $4:1 BUT o 5% in high-income countries o 7.7% in Australia
State of Play Global workplace impact United Kingdom o Absenteeism, £7.9 billion o Presenteeism, £26.4 billion China o Population, 1.4 billion o Mental illness, 100 million Top 50 companies in China o 78.9% signs of agitation o 59.4% anxiety o 38.6% depression Spain o 11–27% of mental disorders were attributed to work conditions o The direct cost was between €150 – €372 billion Denmark o Approximately 35,000 Danish employees are on sick leave on any given day due to work related psychological distress
State of Play for Australia Economic Impact Annual Cost to the Australian Economy 60BILLION Equivalent to $4,000 4% or per tax payer, per year of GDP Reduced Labour Market Productivity 3.9% 9.2% Mild Depression Severe Depression
State of Play for Australia Economic Impact Annual Cost to the Australian Economy Federal Interventions 60BILLION In 2016-17 the Australian Government invested in mental health services totalled 9.1 Billion Equivalent to $4,000 4% or OF TOTAL GOVERNMENT per tax payer, per year Equating to 7.4% of GDP HEALTH EXPENDITURE Up 6.2 Billion since 1993 Reduced Labour Market Productivity 3.9% 9.2% Mild Depression Severe Depression
State of Play for Australia Social Impact 1 in 5 23% of Australians Australian’s experience a mental illness Have signs and symptoms that fall short of a diagnosis 45% Will experience mental illness at some point in their life
State of Play for Australia Social Impact 1 in 5 9 deaths 23% of Australians 33.7 million prescriptions for mental health Australian’s experience a mental illness by suicide Have signs and symptoms related medication every day that fall short of a diagnosis were dispensed 45% Will experience mental illness at some point in their life 63,000 4.2 million Australian’s attempt suicide every year
State of Play for Australia Workplace Impact Cost to Australian Businesses 12.8 BILLION Presenteeism $9.9 billion Absenteeism $2.6 billion Compensation $0.3 billion 9 deaths Mental health related compensation by suicide Reaction to stressors 37% every day Anxiety disorder 31% PTSD 12% 63,000 Anxiety & Depression 11% Depression 4% attempt suicide every year
State of Play for Australia Workplace Impact Cost to Australian Businesses 12.8 BILLION Presenteeism $9.9 billion Absenteeism $2.6 billion Compensation $0.3 billion 9 deaths Mental health related compensation The main causes of claims by suicide Work pressure 21% Reaction to stressors 37% every day Harassment/Bullying 20% Anxiety disorder 31% Exposure of Violence 10% PTSD 12% 63,000 Anxiety & Depression 11% Depression 4% attempt suicide every year
State of Play for Australia Workplace Impact 3 in 5 3 in 5 3 in 5 3 in 5 15% 2 in 5 5 in 10 50%
State of Play for Australia Workplace Impact 3 in 5 3 in 5 3 in 5 3 in 5 15% 2 in 5 5 in 10 50%
3 Mental Health in the Workplace
Drivers of Mental Health in the Workplace Sources of Stress Employer Ranking Lack of work/life balance (excessive workloads and long hours) 1 Inadequate staffing (lack of support, uneven workload or performance in group) 2 Technologies that expand availability during non-work hours 3 Excessive amount of organisational change 4 Concerns about personal financial situation 5 Unclear or conflicting job expectation 6 Concerns about job loss 7 Concerns about benefit reduction or loss 8 Lack of manager support 9 Low control / high job demands 10 Low pay 11 Company culture 12
Drivers of Mental Health in the Workplace Sources of Stress Employer Employee Ranking Ranking Lack of work/life balance (excessive workloads and long hours) 1 6 Inadequate staffing (lack of support, uneven workload or performance in group) 2 1 Technologies that expand availability during non-work hours 3 12 Excessive amount of organisational change 4 5 Concerns about personal financial situation 5 7 Unclear or conflicting job expectation 6 4 Concerns about job loss 7 11 Concerns about benefit reduction or loss 8 10 Lack of manager support 9 8 Low control / high job demands 10 9 Low pay 11 2 Company culture 12 3
Drivers of Mental Health in the Workplace 1 2 3 External business Psychosocial risk factors Culture of the workplace environment 4 5 6 Pace of change in the Leadership A new workplace workplace A new employee
Drivers of Mental Health in the Workplace 1 External business environment o Globalisation o Fluctuating economy and job security o Technology o Constant rapid change o Geo-political environment
Drivers of Mental Health in the Workplace Job-Demand-Control 2 o Psychosocial Psychological demands of the job and the decision latitude or job control of the employee risk factors Tipping point: Demands requiring sustained effort and workers ability to control their own activities and make decisions Effort-Reward-Imbalance o Employee strain surfaces when rewards do not match effort made Tipping point: Salary, respect, support, promotion opportunities, job security and choose to over commit and need for control Social-Support o Socio-integration between supervisors, co-workers, and employees and level of assistance provided Tipping point: Low supportiveness, poor quality of communication, lack of feedback and isolation
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