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MARKET ANNOUNCEMENT Attached is the presentation to be delivered at - PDF document

Computershare Limited ABN 71 005 485 825 Yarra Falls, 452 Johnston Street Abbotsford Victoria 3067 Australia PO Box 103 Abbotsford Victoria 3067 Australia Telephone 61 3 9415 5000 Facsimile 61 3 9473 2500 MARKET ANNOUNCEMENT


  1. Computershare Limited ABN 71 005 485 825 Yarra Falls, 452 Johnston Street Abbotsford Victoria 3067 Australia PO Box 103 Abbotsford Victoria 3067 Australia Telephone 61 3 9415 5000 Facsimile 61 3 9473 2500 MARKET ANNOUNCEMENT www.computershare.com Date: 7 May 2014 To: Australian Securities Exchange Subject: Macquarie Australia Conference – Sydney – May 2014 MARKET ANNOUNCEMENT Attached is the presentation to be delivered at the Macquarie Australia Conference held in Sydney through 7-9th May 2014. For further information contact: Mr Darren Murphy Head of Treasury and Investor Relations Ph + 61-3-9415-5102 darren.murphy@computershare.com.au About Computershare Limited (CPU) Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services. Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world’s leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers. Computershare is represented in all major financial markets and has over 14,000 employees worldwide. For more information, visit www.computershare.com

  2. Computershare Limited Mark Davis Chief Financial Officer Macquarie Australia Conference - Sydney 7 May 2014 V1DIS

  3. About Computershare › Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services. › Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world’s leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers. › Computershare is represented in all major financial markets and has over 14,000 employees worldwide. › Since floating in 1994, Computershare has grown over 100 fold, mostly by acquisition, along the value chain (from software to full service provision), laterally and geographically.

  4. About Computershare Where we operate

  5. Historical Financials Sustained earnings despite recent poor operating environment

  6. Historical Financials EPS & dividends

  7. Latest Results Highlights – 1H14 1H14 vs 2H13 vs 1H13 Management earnings per share 29.41 cents up 5.1% up 9.5% Operating revenues $976.9m down 5.8% down 1.1% Operating costs $709.2m down 7.8% down 5.0% Management EBITDA $267.0m down 0.5% up 10.6% EBITDA margin 27.3% up from 25.9% up from 24.4% Management net profit after OEI $163.6m up 5.1% up 9.6% Cash flow from Operations $191.9m down 4.4% up 44.0% Interim Dividend AU 14 cents Flat Flat Dividend franking 20% Flat Flat Note: all results are in USD except for dividend

  8. 1H14 Revenue & EBITDA breakdown Regional analysis 1H14 Management Revenue 1H14 Management EBITDA Canada $90.0 Australia & Australia & Canada NZ $30.6 NZ $200.7 $43.5 Asia $20.4 Asia $56.9 UCI A $63.7 USA $437.9 UCI A $150.8 USA $108.0 Continental Continental Europe Europe $0.8 $40.6 Note: all amounts are in USD millions

  9. Margin Income Analysis 250 18 16.7 15.4 16 14.4 13.6 200 14 12.1 11.2 12 USD Billion 150 USD Million 9.2 10 120.0 117.4 105.8 104.9 8 100 89.0 87.0 84.5 6 4 50 2 0 0 1H11 2H11 1H12 2H12 1H13 2H13 1H14 Margin I ncome Average balances

  10. Key Financial Ratios Net Financial I ndebtedness to EBI TDA EBI TDA I nterest Coverage 18 3.5 16 3.0 14 2.5 12 Times Times 2.0 10 17.0 8 1.5 15.1 2.92 2.86 2.72 13.2 2.47 6 2.26 1.0 9.5 8.4 4 7.7 7.3 1.42 1.35 0.5 2 0 0.0 1H11 2H11 1H12 2H12 1H13 2H13 1H14 1H11 2H11 1H12 2H12 1H13 2H13 1H14 Dec-13 Jun-13 Variance USD M USD M Dec-13 to Jun-13 Interest Bearing Liabilities $1,721.0 $1,711.7 0.5% Less Cash ($509.6) ($454.4) 12.1% Net Debt $1,211.4 $1,257.3 (3.7% ) Management EBITDA (rolling 12 months) $535.4 $509.8 5.0% Net Financial I ndebtedness to EBI TDA 2.26 times 2.47 times Down 0.21 times

  11. Return On Invested Capital vs. WACC and Return on Equity 30% 27.42% 26.93% 25.80% 25% 22.34% 20% 18.45% 16.18% 15.84% 14.37% 15% 10% 9.83% 9.13% 8.97% 8.61% 5% 0% FY11 FY12 FY13 1H14 WACC ROI C ROE ROI C = (Mgt EBI TDA less Depreciation less I ncome Tax expense)/ (Total Debt add Total Equity less Cash).

  12. Key Acquisitions CY2010 onward Name Cost (USD m) Country Type of Business Calendar year HBOS Employee Equity UK/Channel Islands Employee Plans 2010 56.5 Servizio Titoli 2011 46.3 Italy Investor Services Serviceworks Group 58.1 Australia Utility Back Office Services 2011 Specialized Loan Servicing LLC 2011 113.6 USA Mortgage Servicing BNYMellon Shareowner Services 550.0 USA Investor Services 2011 Morgan Stanley European GSP 2013 48.5 UK Employee Plans Olympia Finance Group 41.2 Canada Investor Services 2013 Registrar & Transfer Company 2014 37.3 USA Investor Services

  13. Acquisitions Commentary › Execution on recent acquisitions has met or exceeded our expectations or are on track to do so. › Opportunities to commit capital to grow traditional business lines by acquisition continue to emerge but not in the number we have seen historically. › We have passed on opportunities where the fit was strong but where our investment hurdles could not be satisfied. It remains a priority to protect our group returns on invested capital. › In our newer business lines: - mortgage servicing has experienced solid growth since acquisition and we are feeling more confident in being able to solve the large working capital needs that attach to certain Mortgage Servicing Rights (MSR) opportunities having now undertaken a meaningful transaction with a financial partner on attractive terms. - Utility back office services has continued to expand its client base and achieve operational efficiencies but the loss of its major client APG to takeover is a setback.

  14. Operating environment Some improvement but off a very low base › Competitive behavior in our markets remains mostly rational but with some markets being more challenged, notably Australia. › We continue to rate highly on independent service surveys around the world. › We have seen some improvement in corporate action activity, but in an environment of lower retail participation and continued record low interest rates. › Persistent low interest rates continue to be a drag on margin income and we expect margin income to trend lower in the short term. › Cost management remains a key focus in a generally tougher revenue environment. Our global service model is expanding, delivering efficiencies and cost improvements. › Some regulatory challenges with the UK Government looking to insource the delivery of childcare vouchers program and changes to forced placed insurance arrangements in the US which impacts on our mortgage servicing business.

  15. Group Strategy and Priorities Stuart Irving, current CIO and long term CPU employee, will assume the role of CEO effective 1 July 2014 and has publicly affirmed support and importance of executing against current group strategy and priorities. So the group strategy remains as it has been: › Continue to drive operations quality and efficiency through measurement, benchmarking and technology; › Improve our front office skills to protect and drive revenue; and › Continue to seek acquisition and other growth opportunities where we can add value and enhance returns for our shareholders. Our priorities are moving from executing on past transactions such as Shareowner Services and SLS to focusing on those areas that best assure our future, notably: › protecting profitability in our mature businesses; and › driving growth in businesses that offer that potential, such as Mortgage Servicing, Utility Back Office Services and Share Plan administration. We have recently given priority to simplifying the range of businesses we undertake. While this will be an on-going task, we hope that the prioritised “clean up” will be finalised in the near term. Across all our business lines and geographies, we continue to invest in and remain engaged with regulatory developments and market structure change.

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