Computershare Limited ABN 71 005 485 825 Yarra Falls, 452 Johnston Street Abbotsford Victoria 3067 Australia PO Box 103 Abbotsford Victoria 3067 Australia Telephone 61 3 9415 5000 Facsimile 61 3 9473 2500 MARKET ANNOUNCEMENT www.computershare.com Friday, 16 March 2007 Date: MARKET ANNOUNCEMENT To: ASX Investor Briefing Materials Subject: Attached are the materials that are being presented to investors today as part of a management briefing. A copy of these materials will also be posted on the Company’s website (www.computershare.com) later today. For further details please contact: Mr Darren Murphy Head of Treasury & Investor Relations Tel + 61 3 9415 5102 About Computershare Limited (CPU) Computershare (ASX:CPU) is a global leader in share registration, employee equity plans, proxy solicitation and other specialised financial and communication services. Many of the world’s largest companies employ our innovative solutions to maximise the value of their relationships with investors, employees, customers and members. Computershare has approximately 10,000 employees across the world and serves 14,000 corporations and 100 million shareholders and employee accounts in 17 countries across five continents. For more information, visit www.computershare.com This document contains privileged and confidential information intended only for the use of the named addressee. Any unauthorised use of the contents of this document is expressly prohibited. If you have received this document in error please notify Computershare Limited by telephone (reverse charges) immediately and then shred this document. Thank you for your cooperation.
COMPUTERSHARE I NVESTOR PRESENTATI ON 2007 16 th March 2007
COMPUTERSHARE I NVESTOR PRESENTATI ON Stuart Crosby Chief Executive Officer 16 th March 2007
COMPUTERSHARE EMEA I NVESTOR PRESENTATI ON Chris Morris Managing Director / EMEA 16 th March 2007
COMPUTERSHARE - EMEA . . . . UK: London, Edinburgh, . Bristol, Channel Islands I reland: Dublin Germany: Munich . Russia: Moscow I taly: Rome -Investor Services -Communication Services South Africa: Johannesburg -Plans -Pepper (CRM) -Investor Services -Corporate Proxy -Plans -Custodial Services 4
COMPUTERSHARE - UK › Evaluated all clients profitability and increased fees or terminated contracts › Shared services lowest of all CPU locations › Marketing and PR excellent, still no sales staff and we are winning business › Financial reporting and control finally up to scratch › Service levels improved dramatically › Staff morale a lot better
COMPUTERSHARE - UK › Hired a top senior management team, by end of the year the business will be run by the Poms › Restructured business to a model more suited to the UK environment › Totally restructured operations, more flexible working conditions. Aim to have 50% moved to night shift › Winning of Deposit Protection Scheme (DPS) › Depositary Interest (DI) and Global Transaction Unit (GTU)
COMPUTERSHARE - EMEA I reland › 90% market share, only competitor - Capita › No growth but improving margins South Africa › A difficult market but managed to retain over 95% market share › A significant improvement in service levels I taly, Spain and Portugal › Proxy and Stock Identification work › Good deal flow out of continental Europe › Restructured the Italian proxy group - now profitable
COMPUTERSHARE - EMEA Germany, Austria, Switzerland › Main business lines - Plans, Registry and AGM › Plans market currently relatively small, but government initiatives underway › Standard Life - 200,000 German policy holders › 80% of AGM market › Purchased another print business Russia › Now have 65% of National Registry (NRC) › Purchased 40% of NIKoil › Many offers to invest in other registries › Very profitable business › Close to listing the first DI in the UK of a Russian company, huge potential
COMPUTERSHARE – EMEA BUSI NESS CHALLENGES › Maintain service standards › Expansion in Europe › Increase commercial work in print/mail › Develop better relationships with market participants › Get to number 1 in registry in the UK, 1 year left to meet our goal › Make more money in EMEA than the US so we can start reporting in pounds!
COMPUTERSHARE – EMEA BUSI NESS OPPORTUNI TI ES › Sale of Lloyds Registry › DI cross listings in the UK from Russia and the US › We are now established as a credible provider of BPO services to Government with Corgi, Gilts and DPS which should create further opportunities.
COMPUTERSHARE AUSTRALASI A I NVESTOR PRESENTATI ON Mark Davis Group Regional Director - Australasia 16 March 2007
REGI ONAL OVERVI EW 9 Sites › › Perth (2) › Adelaide › Melbourne (2) › Sydney (2) › Brisbane › Auckland 5 Business lines › › Investor Services › Communication Services › Plan Managers › Corporate Proxy › Fund Services 12
I NVESTOR SERVI CES AUSTRALI A › Continues to be market leader with approximately 60% market share › Capitalised well on strong market conditions › Key enterprise (but not the only one) for cross selling group services › Positive pricing outcomes being achieved Challenges and Opportunities › Private equity / takeover activity an overall positive but threats remain › Self Service and automation › Leveraging off infrastructure and technology to win broader business
I NVESTOR SERVI CES NEW ZEALAND › Mature market with approximately 85% market share › Succession planning has been key issue but has been handled effectively Challenges and Opportunities › Bringing new innovation from broader CPU world to market › Preserving pre-eminent market position
COMMUNI CATI ON SERVI CES › Rebranded › Efficiency benefits from state of the art new facility in Port Melbourne › Settled and strong management team › Capitalising well off the registry market but meeting commercial business targets Challenges and Opportunities › On-line annual report legislation – move to opt in › Migration to electronic communications
PLAN MANAGERS › Market leader in Australia › Less opportunity in New Zealand due to absence of regulatory incentives › Organic growth over last two years has been robust but still small in overall context Challenges and Opportunities › Good organic growth opportunities within CIS book remain › Citibank alliance – dealing and wealth management › Ongoing development of China book of business by Sydney team
CORPORATE PROXY › Market leader in Australia having advised on over $160 billion of M&A transactions over the last few years › Premium offering recognised in the market and we are winning all the big jobs eg. Cemex, Qantas, Promina, Flight Centre Challenges and Opportunities › Do not call register legislation › Increased competition – particularly on price
FUND SERVI CES › Year of integration completed › Market has shown us that there exists significant opportunity and already won circa $1m annuity client Challenges and Opportunities › Automation – move from manual to STP › Old legacy systems causing problems in industry › Getting system strategy right remains key
COMPUTERSHARE ASI A I NVESTOR PRESENTATI ON James Wong Head of Asia 16 th March 2007
COMPUTERSHARE – ASI A Japan: China: Tokyo Beijing -Analytics - Representative Office -Corporate Proxy Singapore Hong Kong: Wanchai, -Pepper CRM Kwun Tong Philippines: -Investor Services Manila -Plans -Analytics back-end data preparation and capture I ndia: Hyderabad, Mumbai, Bangalore and 100 + others -Investor Services -Fund Services 20
COMPUTERSHARE – ASI A HONG KONG › Main business line - Investor Services › Seeing some results with expansion of Plans business into Hong Kong and China › Focusing on product extension (eIPO and results web hosting) › Playing an important role in local market infrastructure development in both Hong Kong and China
COMPUTERSHARE – ASI A CHI NA › Setting up a presence › Now securing registration as a wholly-owned Foreign Enterprise › To provide onshore customer service and regulatory liaison › Excellent relationship with regulators › Exploring onshore revenue stream in addition to Plans › Help secure Hong Kong’s lead by building a bridge between the Hong Kong and mainland China markets
COMPUTERSHARE – ASI A I NDI A › 50:50 JV with Karvy Group › Biggest player in India › Main business lines - Investor Services and Fund Services › Highly competitive but growing market especially in Fund Services
COMPUTERSHARE – ASI A JAPAN › 50:50 JV with Mitsubishi UFJ Trust Bank › Main business lines - Analytics and Corporate Proxy › Excellent start to new business since November 2005 › Exploring possibilities to extend the scope of the joint venture
COMPUTERSHARE – ASI A BUSI NESS CHALLENGES AND OPPORTUNI TI ES › Strengthening our position in Hong Kong, and catching opportunities in China, Japan and India › Product and service extension into the investor space › Integrating our services into market infrastructure to become a utility
COMPUTERSHARE US I NVESTOR PRESENTATI ON Steven Rothbloom President & CEO North America 16 th March 2007
COMPUTERSHARE US 27
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