Managing Your Teams Personalities Yours, theirs, and using them to - PowerPoint PPT Presentation

Managing Your Team’s Personalities Yours, theirs, and using them to get the best from your staff

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Necessary Ingredients: 1.Awareness

1. Substance 2. Style Everything you bring to a relationship is a combination of these two elements.

1. Assertiveness Ask Tell Perceived willingness to influence the thoughts and actions of others.

1. Assertiveness Ask Tell Non-aggressive Faster paced Indirect More aggressive Quieter Louder Softer Direct Slower paced More talkative

2. Responsiveness Control Emote Perceived willingness to share feelings and emotions when relating to others.

2. Responsiveness Control Protective Subdued More animated Focused on tasks Open Less animated Focused on people Emote Comfortable with data Outgoing Comfortable with stories and opinions

Control Grey Green Ask Tell Blue Red Emote

Control Persistent Grey Serious Ask Orderly Picky Exacting Critical Industrious

Control • Wants to be right Grey • Slow & cautious decisions • Facts, principles, & logic Ask • Low risk tolerance • Show me • Quiet disposition • Disciplined use of time Thinking oriented • Avoids too much involvement

Control Grey Green Ask Tell Blue Red Emote

Control Strong-willed Green Independent Tell Decisive Efficient Tough Pushy Practical

Control • Wants to win Green • Takes charge • Gets right to the point • Focused on the present Tell • Facts are OK in small doses • Will take limited risks • Wants options Action oriented • Hates inaction

Control Grey Green Ask Tell Blue Red Emote

Indecisive Supportive Submissive Dependable Ask Respectful Blue Agreeable Emote Willing

Relationship oriented • Wants acceptance • Slow to take action Ask • Quick to share feelings • Thrives on 1-to-1 Blue • Believes in win/win • Prefers what is known • “People” people Emote • Avoids conflict

Control Grey Green Ask Tell Blue Red Emote

Ambitious Egotistical Enthusiastic Loose Cannon Tell Friendly Red Dramatic Emote Stimulating

Intuition oriented • Wants recognition • Acts quickly & instinctively Tell • Focused on the future • Creative Red • Outgoing • Opinionated • Impulsive Emote • Hates to be isolated

Control Grey Green Ask Tell Blue Red Emote

Grey Incorporated Green Enterprises Your task... Create an image for your company by choosing 1. A Company Vehicle 2. A Company Mascot 3. A Company Song Blue Associates Red International

Control Grey Green Ask Tell Blue Red Emote

Control Avoidance Autocratic Ask Tell Acquiesce Attack Emote

Control Grey Green Ask Tell Blue Red Emote

Control Analytical Driver Ask Tell Amiable Expressive Emote

For more information… by Robert Bolton and Dorothy Grover Bolton

Necessary Ingredients: 1.Awareness