Making Sense of Measurement November 2016 BEREC, Brussels Nick - PowerPoint PPT Presentation

Making Sense of Measurement November 2016 BEREC, Brussels Nick Hilliard CTO nick@inex.ie

IXP Overview inex

IXP Overview founded in 1996 90 peering organisations inex 140gbit/s traffic peaks dual infrastructure 6 points of presence

Things We Do interconnection enablement

Things We Do interconnection enablement IXP Manager

Things We Do interconnection enablement IXP Manager automation

Things We Do interconnection enablement efficiency IXP Manager automation

Things We Do interconnection enablement efficiency IXP Manager automation no politics

Things We Do interconnection enablement efficiency IXP Manager automation no politics outreach

Things We Do interconnection enablement efficiency IXP Manager automation no politics good of the internet outreach

Measurement - What’s Important throughput

Measurement - What’s Important throughput latency

Measurement - What’s Important capacity throughput latency

Measurement - What’s Important capacity throughput packet loss latency

Measurement - What’s Important to Consumers “the internet is slow”

Measurement - What’s Important to Consumers I t a h w g n i t t e g t o n m ” r ’ o I “ f “the internet is slow” d i a p

Measurement - What’s Important to Consumers I I t t a a h h w w g g n n i i t t t t e e g g t t ” o o r n n o f m m ” d r ’ ’ o i I I a “ “ f “the internet is slow” p d I i a k p n i h t

Measurement - What’s Important to Consumers

Measurement - Perception confirmation: “the internet is slow”

Measurement - The Provider Position e c n e r e f f i d a s i e r e h t “ r o f d i a p u o y t a h w n e e w t e b ” g n i t t e g e r ’ u o y t a h w d n a

Measurement - What’s Important to Consumers

Measurement - Last Mile Problems

Measurement - Customer Difficulties entire household watching netflix

Measurement - Customer Difficulties windows update entire household watching netflix

Measurement - Customer Difficulties windows update entire household watching netflix trojans

Measurement - Customer Difficulties windows update d d o s entire household watching netflix trojans

Measurement - Customer Difficulties windows update d d o s entire household watching netflix trojans s p a m

Measurement - Customer Difficulties windows update t n e r r o t t i b d d o s entire household watching netflix trojans s p a m

Measurement - Customer Difficulties windows update t n e r r o t t i b d d o s ancient wifi cpes entire household watching netflix trojans s p a m

Measurement - Customer Difficulties windows update t n e r r o t t i b delivery d d o s ancient wifi cpes problems entire household watching netflix trojans s p a m

Measurement - Difficulties

Measurement - Reconciling the Gap consumer side problems account for huge performance degradation

Measurement - Reconciling the Gap consumer side problems account for huge performance degradation online measurement results often contaminated by consumer problems

Measurement - Reconciling the Gap consumer side problems account for huge performance degradation online measurement results often contaminated by consumer problems fttx / cable / xdsl / mobile

Measurement - Reconciling the Gap consumer side problems account for huge performance degradation online measurement results often contaminated by consumer problems fttx / cable / xdsl / mobile latency and packet loss are easy

Measurement - Reconciling the Gap consumer side problems account for huge performance degradation online measurement results often contaminated by consumer problems fttx / cable / xdsl / mobile throughput is difficult latency and packet loss are easy

Measurement - Reconciling the Gap consumer side problems account for huge performance degradation online measurement results often contaminated by consumer problems fttx / cable / xdsl / mobile throughput is difficult latency and packet higher speed loss are easy throughput is much more difficult

Measurement - Takeaways there is a chasm between accurate measurement and customer perception

Measurement - Takeaways there is a chasm between accurate measurement and customer perception measurement is hard but do-able

Measurement - Takeaways there is a chasm between accurate measurement and customer perception different technologies require different approaches measurement is hard but do-able

Measurement - Takeaways there is a chasm between accurate measurement and customer perception different technologies require different approaches measurement is hard but do-able careful scope definition is critical

Measurement - Takeaways there is a chasm between accurate measurement and customer perception different technologies require different approaches measurement is hard but do-able careful scope definition is critical consumer problems usually dwarf interconnection problems

Making Sense of Measurement November 2016 BEREC, Brussels Nick - PowerPoint PPT Presentation

Making Sense of Measurement November 2016 BEREC, Brussels Nick Hilliard CTO nick@inex.ie IXP Overview inex IXP Overview founded in 1996 90 peering organisations inex 140gbit/s traffic peaks dual infrastructure 6 points of presence

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