LET’S VOTE!
A 21 ST CENTURY CONNECTED HOTEL MYTH OR FACT?
WHERE IT ALL BEGAN
2017 IN HINDSIGHT • EXPERIENCES BEYOND THE HOTEL • CO-EVERYTHING • DATA INTERPRETATION IS THE ULTIMATE INTELLIGENCE • LUXURY THAT’S LEANER AND SMARTER Source: Deanna Ting, Skift
WHAT WILL 2018 BRING? • NATURAL MATERIALS & BIOPHILIC DESIGN • TECH-SAVVY HOTEL ROOMS • ENGAGING THE SENSES • SHOWCASING LOCAL Source: Zack Sterkenberg, Ambius
WHAT ARE HOTELIERS SAYING? “I LIKE OUR HOTELS AND RESTAURANTS TO BE VERY STYLISH, EXTREMELY COMFORTABLE AND WITH THE HIGHEST POSSIBLE QUALITY… I DON’T NEED ALL THOSE UN UNNECESSARY GIMMICKS AND THE SNOBBISH ATTITUD UDE STILL TO TOO OFTE TEN ASSOCIATE TED WITH TH LUXURY AROUND THE WORLD. OU OUR DEFINITION ON OF OF SERVICE IS HUMBLE, WARM AND FR FRIENDLY, TREATING GUE UESTS AND PEOPLE WITH RESPECT ….” - ALESSANDRO CATENACCI “ THE EXPECTATION OF PEOPLE OF BRANDS IS YO YOU SHOULD KNOW ME AND KNOW WHAT I WANT .” - FRITS VAN PAASCHEN “LUXURY CONSUMERS ARE LO LOOKI KING FOR R AU AUTHENTICI CITY, TRU RUE QUALI ALITY, GENUINE PE PEOPLE PLE, RE REAL AL ST STORIE IES, S, AND IM IMMERSIV SIVE LOCAL EXPERIE IENCES … AT THE SAME TIME, THEY MAKE THEIR DECISIONS BASED ON PERSONAL VALUES AND INTERESTS FOR EX EXPER ERIEN ENCES ES R RATHER ER T THAN M MATER ERIAL G GOODS . ” - ARNAUD CHAMPENOIS
TWO SIDES OF THE SAME COIN Source: Duetto Cloud
CREATE A LEARNING ENVIRONMENT YOU WON’T MAKE YOUR HOTEL OPERATE BETTER, UNLESS YOU CREATE THE RIGHT CONDITIONS. “FOCUS ON FUN FUNCTIONALITY THAT ENABLES COLLEAGUE UES TO ACTUALLY BETTER ENGAGE WITH GUESTS AND SIM SIMPLIF IFY THEIR IR IN INTERACTIO ION WIT ITH HOTEL SY SYST STEMS .” - MARK HOPLAMAZIAN
THE NERVOUS SYSTEM
THE ORIGINAL PLATFORM SOLUTION
RUN YOUR HOTEL LIKE A START-UP APPLY THE START-UP MENTALITY TO YOUR HOTELS
HOW TO APPLY THE START-UP CULTURE ROOM ENTRY/KEYS CHECK-IN/OUT IN-ROOM MEDIA PAYMENTS WHERE ARE THE MANUAL PROCESSES IN YOUR HOTEL OPERATION? UPSELLS IMPORTING/EXPORTING DATA META SEARCH CAMPAIGNS RATE ADJUSTMENTS
UNLEASH THE VALUE OF YOUR DATA
DISTRIBUTING YOUR DATA WHY IS IT TYPICALLY SO HARD TO GET YO YOUR DATA FROM YO YOUR PMS TO OTHER PRODUCTS THAT YO YOU PAY FOR?
DATA THAT TRAVELS AS MUCH AS YOUR GUESTS Speak to your guests at the right time, with the right information in their preferred media Source: HandsOn Connect
SITTING ON VALUABLE DATA
FREQUENCY & ACCURACY OF DATA (TRANSFERS) UPSELLING HOUSEKEEPING EMAIL MARKETING ROOM INVENTORY PAYMENTS/INVOICES RATE ADJUSTMENTS ROOM ACCESS PROFILE ACCESS
PUSH YOUR SYSTEMS TO THE LIMIT ROOM ACCESS
PUSH YOUR SYSTEMS TO THE LIMIT EMAIL MARKETING
THE MEWS PRODUCTS Cloud based property management system, built for hotels of any level and any size. Fully integrated, tokenised credit card solution that allows automation of all online payments.
THE MEWS PRODUCTS Booking engine built for conversion, allowing hotels to turn their websites into e-shops instantly.
THE MEWS PRODUCTS Mobile concierge solution for guests, offering online check- in, city guides, messaging and hotel services.
THE MEWS PRODUCTS Free reception kiosk app that any property can have up and running in minutes with any Android tablet
FIND THE RIGHT MIX FOR YOUR HOTEL “Ultra Violet communicates originality, ingenuity, and visionary thinking that points us toward the future." Sources: Pantone/Marriott Int.
Tack så mycket
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