Learning Resource Centers
Circulating Reference Reserved Multimedia Downriver 12,106 2,975 799 81 Downtown 12,467 2,442 477 26 Eastern 9,573 2,493 314 83 Northwest 11,618 2,755 643 213 Western 8,254 2,004 190 41 LRC Media Center 959 162 4 1,718 Totals 54,977 12,831 2,427 2,162 *Multimedia includes video, CD Rom software, video and audio, and audio tape **Reserved includes textbooks, course reserve items, and ready reference items Source: DALNET Statistics, 2014
WCCCD participates in the Detroit Area Library Network (DALNET), a library consortium located in Southeast Michigan that includes Wayne, Oakland, Macomb, St. Clair, Livingston, and Washtenaw counties. DALNET provides District staff, faculty, students, and the community with a number of services including a shared integrated library system, on-line card catalog operation and customization, 24/7 technical support, and reciprocal borrowing, grant initiatives, and cooperative purchasing. The District is a member of additional library resource sharing consortia: Michigan Electronic Library (MELCAT) The Southeastern Michigan League of Libraries (SEMLOL) Midwest Collaborative for Library Services (MCLS) Michigan College Virtual Reference Service Collaborative
LRC Foot Traffic LRC New Patrons Downriver Downtown Eastern Downriver Downtown Eastern Northwest Western Northwest Western 600 40,000 500 30,000 400 300 20,000 200 10,000 100 0 0 Jan-Mar Apr-Jun Jul-Sep Oct-Dec Jan-Mar Apr-Jun Jul-Sep Oct-Dec Source: DALNET Statistics, 2014
2014 Circulation by Campus AV Equipment by Campus Books Textbooks Jan-Mar Apr-Jun Jul-Sep Oct-Dec 1,400 5,000 1,200 4,000 1,000 3,000 800 600 2,000 400 1,000 200 0 0 Source: DALNET Statistics, 2014
ILL ILL ILL ILL (Jan-Mar) (Apr-Jun) (Jul-Sep) (Oct-Dec) Campus- Campus- Campus- Campus- to- to- to- to- Campus Campus MeL Cat Campus MeL Cat Campus MeL Cat Campus MeL Cat Downriver 38 40 11 30 12 30 11 25 Downtown 4 55 3 20 7 47 10 16 9 44 1 40 1 33 6 24 Eastern 36 92 30 56 28 83 22 39 Northwest Western 7 57 5 50 0 45 1 23 Total 94 288 50 196 48 238 50 127 Source: DALNET Statistics, 2014
The Learning Resource Center (LRC)/Library User Satisfaction Survey is used to improve the resources and services provided through WCCCD’s Learning Resource Centers (LRCs). The survey is administered online every semester, providing an opportunity for all District constituents to participate in the survey. Campus Where LRC Was Utilized: Campus Fall 2014 Summer 2014 Spring 2014 312 216 576 Downriver Downtown 703 608 1,098 Eastern 16 16 529 Northwest 787 237 710 Western 95 429 2,275 1,913 1,506 5,188 Total Relationship With WCCCD: Relation Fall 2014 Summer 2014 Spring 2014 133 288 Community Member 23 Faculty 41 60 220 Professional Staff 18 106 240 Student 1,831 1,207 4,440 1,506 Total 1,913 5,188 Source: Fall 2014 LRC/Library User Satisfaction Survey Report
Main Reason for Visiting LRC Overall Satisfaction Fall 2014 Summer 2014 Spring 2014 Fall 2014 Summer 2014 Spring 2014 36% 33% Use course materials/textbooks 45% 44% 40% 37% Get help with assignments Very Satisfied 59% 42% 39% 12% Use online catalog/DALNET 8% services 11% 52% Print assignments/Use 42% 44% printer/copier 46% 37% Satisfied 72% 62% Use computers 53% 70% 54% 43% Quiet place to study 46% 10% 40% Meet with classmates/study groups 22% Neutral 4% 28% 10% 6% Research Help Now/Virtual 8% Reference Service 7% 17% 1% Causal reading 29% 32% 0% Dissatisfied 5% 12% Request AV equipment 1% 11% 48% 32% Get help with research 28% 1% 35% Use online journals/databases/e- 18% Very Dissatisfied 1% books 20% 53% 0% 58% Borrow books 61% Source: Fall 2014 LRC/Library User Satisfaction Survey Report
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