The Broward Office of Inspector General Jon Peek - COO David Kraai – Technology Director
Company Overview • The Daily Journal (DJCO) • Legal Publishing (100 years) • Justice Case Management (30 Years) • Charlie Munger – Chairman of the Board • 220 Employees • 500 Active Global Courts, Offices and Agencies
Our Markets and Customer Types Probation Court Prosecutor Defender General Jurisdiction Attorney General Pretrial Public Defense Limited Jurisdiction District Attorney Diversion Conflict Defender Appellate City Attorney Probation Appellate Defender Administrative Law Medicaid Fraud Supervision Private Defender Board Review State Bars Detention Tribal Government Victim Services Drug Court
Your Support Team Support organization includes 42 dedicated team members Response and Resolution Times for the Period 7/1/2017 to 12/31/2017 3,490 Cases solved Median Response Time: 1.0 minute Median Resolution Time: 0.3 hours
Matter Lifecycle Matter # Portal Assignment Investigation Generation Submission Final Report Matter / Document Matter Tip Intake update MGMT Notifications Online/email eSuite Party Task MGMT Entry Form MGMT Matter Status and Workflow Calendar Results Validation Events Matter/Tip Entry Matter Management Matter Closing
Intake / Entry
Workflow | Notification | Assignment
Update / Management
Closing and Reporting
Ease of Use • Easy to use and learn with OIG specific in-line help • Use of current/familiar browser-based technologies • Leverage technologies like SIRI, Google, GPS • Friendly data entry messages and data validation • Mouse and keyboard shortcut friendly • Dashboard and work queue focus
eProsecutor For Investigators • Complete Office Solution • Full Investigation Functions • Task Management • Matter Assignment Queues • Calendaring • Checklists • Approval Queues • Time and Expense • Complete Document Management • Subpoena system • Document Versioning • Document indexing/searching • Redaction/Annotation • Electronic Signatures/Stamping • Integrated Scanning
Web-Based System • Phones, tablets, PC, Mac • Locally installed/remotely accessible INTERNAL USERS PUBLIC USERS eSuite DOCUMENT STORAGE /FILERS APPLICATION SERVER PUBLIC PORTAL FIREWALL OTHER GOVERNMENT ACCESS DATABASE SERVER SCANNER MS WORD MS OUTLOOK
Implementation Approach Iterative approach • Hands On • User hands-on starts on Day 1 • Requirements and Agile solutions evolve Testing Prioritizing throughout the process • Collaboration between cross-functional teams Configuration Sprint (2wks)
Why Partner With Us • Highly configurable product • You are unique, your system should be too • Market experienced personnel • Fixed price not fixed effort • Expensive change orders – NOT our business model • User acceptance before you pay Anything • World-class support organization to back you up
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