Jeta Gardens 4H Model Operationalising Compassion in Aged Care - PowerPoint PPT Presentation

Telehealth in the Jeta Gardens 4H Model Operationalising Compassion in Aged Care Leong Hiew Operations Manager

Jeta Gardens  Residential Aged Care Facility  Retirement Village  Home Care

4H Model

Compassion and Joy

4H Model

Telehealth Room

EQUIPMENT – RES-e-Care program with UQ Centre for Online Health  The video conferencing equipment:  Cisco TelePresence SX20  With Cisco TelePresence PrecisionHD Camera (1080p, 12x) attached:  Endpoint  Registered to a UQ Cisco/Tandberg Video Communications server  Capable of both SIP and H.323 calls.  Networking  ADSL2+ internet connection

Clinical Process TELEHEALTH (RES-E-CARE) CHECKLIST RESIDENT ’ S NAME: ___________________________________ RM: __________________ PERSON REQUIREMENTS RESPONSIBLE STATUS VERIFIED/ CHECKED BY 1. Referral received from GP GP/CN 2. Patient Record Release form GP/CN 3. Patient Consent Form Patient/Family/CN 4. Patient Information Form CN 5. Other required documents ACAT if relevant CN CMA CN Specialist letters CN Medical Discharge CN summaries from hospital (latest) Pathology results CN Other investigations eg xray, CN CT, MMRI etc Medication Chart CN 6. Scan all documents and email to CN enquiries@resecare.com.au. Required 48 hours prior to consultation 7. Res-e-care will confirm receipt Sarah/CN of information 8. Res-e-care will confirm Sarah/CN appointment schedule 9. Conduct assessment of resident CN and enter data on CeGA online 48 hours prior to consultation 10. Advise GP, patient, family of CN appointment schedule at least 48 hours prior to schedule. Entry in daybook 11. Prepare room for consult CN 12. Prepare patient for consult RN/CN 13. Enter resident ’ s name in CN Telehealth (Res-e-care logbook). Date and sign on appropriate column each time a consult is done. 14. Actual consultation Resident, family, GP, CN, Geriatrician 15. Debriefing session CN, Geriatrician 16. Evaluation forms - resident - family - GP - CN

Novel Use