Your independent voice for automotive safety, quality and fuel economy. 1825 Connecticut Ave. NW, Suite 330, Washington, DC 20009 www.autosafety.org On the e Front t Lines nes of f Safe fety Jaso son n Levine ine Ex Executive cutive Director ector November 13, 2019 Orlando, Florida
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“Hey Lara. Your car has another recall. See the attached article from Chris. I guess we will soon be getting a letter from GM. FYI Love Dad” “Oh great, one thing after another with that car. Thanks for the heads up! See you in a couple of days!” 5
“Hey Lara. Your car has another recall. See the attached article from Chris. I guess we will soon be getting a letter from GM. FYI Love Dad” “Oh great, one thing after another with that car. Thanks for the heads up! See you in a couple of days!” 6
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RECALLS TAKATA • California • Texas • Louisiana • Pennsylvania • South Carolina • Florida • West Virginia • Arizona 13
Our Mission The Center for Auto Safety is an independent, non- profit organization dedicated to advocating for auto safety and quality on behalf of our members and all drivers, passengers, and pedestrians. In 1970, following the recall of the Corvair, the Center was founded by Consumers Union and Ralph Nader in order to create a dedicated, independent outside watchdog to protect drivers because automakers and the government were not adequately regulating safety. In order to be close to those entities most in need of oversight — Congress and federal regulators — the Center has always called Washington, DC home. 14
Since 1970 the Center has Fought to: • Improve the safety of new vehicles by advocating for advanced required minimum performance standards; • Enact lemon laws in every state, and the District of Columbia, that make it easy to return a defective car; • En Enact ct State ate law aws s to fo force ce disclosure sclosure of f sec ecret ret warra rantie ties s on cars s that t can n save ve consumers sumers bill llions ions of f dol ollar lars s each ch yea ear; r; • Save vital consumer, safety, and environmental laws under assault by industry by taking legal action against government agencies; • Make ke recal call repairs pairs fr free ee of f charge rge to consu nsume mers; s; • Stop the sale of unsafe new, rented, or used vehicles, or parts. 15
Standards Written/Safety Required Advocated for by the Center for Auto Safety Seat Belts (helped to keep standard – and pass state requirements for using them) • Airbags (original standard & subsequent improvements) • New crash tests (Side Impact Standard) improved safety inside car during crash • Stronger Roof Standard resulting from roof crush tests sponsored by Center for Auto Safety • saving lives from Rollovers (over steady and continued industry objection) Improved standards for Window Glazing – reducing ejection during Rollovers • Electronic Stability Control required – reducing propensity of Rollovers or crashes • Side curtain airbags widely adopted • Power Window switch standardization to prevent strangulation • Emergency exits on School Buses • Corporate Average Fuel Economy Standards • 16
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Major Recalls Achieved • 1971: 7 million Chevrolets for defective engine mounts • 1978: Ford Pinto for exploding gas tanks • 2000: 23 million Firestone tires • 2013: 5 million Jeep Grand Cherokees prone to fires • 2014: 750,000 GM vehicles for defective ignition switches • 2018: All 2017-18 Chrysler Pacifica vehicles for stalling engines • 2019: 500,000+ Hyundai and Kia vehicles for non-crash fire risk 18
Ongoing Investigations • 2017-2018: Nissan Rogue for defective Automatic Emergency Braking NHTSA opened investigation in response to Center petition • • 2011-2018: Ford Explorer for Carbon Monoxide leak Center has petitioned NHTSA for a recall following multi-year investigation • • 2011-2015 Various Hyundai and Kia Vehicles for non-crash fires NHTSA has opened investigation in response to Center petition • This is in addition to 500,000 vehicles recall for same hazard • • Tesla: All Models/MYs for misleading “Autopilot” feature Have requested investigation by FTC, states, & NHTSA • 19
Not Cosmetic “When the Office of the Inspector General – that’s the internal watchdog at the NHTSA – says that the NHTSA is doing a subpar job at overseeing its recalls, that’s something that should concern all of us,” says Jason Levine with the Center for Auto Safety. Levine’s group has been critical of NHTSA’s handling of recalls. “Recalls only happen for two reasons: there’s a defect on that car that’s dangerous, or a violation of a federal regulation. They’re not done for cosmetic reasons.” 20
70 MILLION Unrepaired Recalls 21
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Dealership Usage Declines as Vehicles Age SHARE OF SERVICE VISITS BY VEHICLE AGE (AMONG THOSE WHO PURCHASED FROM A DEALERSHIP) Body Shop Body Shop Other Body Shop Other Dealerships Dealerships Dealerships Specialist Specialist Specialist 1% 3%2% Retail 5% 4% 3% 4% 5% Retail Retail 5% 8% 7% 29% Tire Store 9% Tire Store 7% < 2 > 5 2-5 14% Tire Store Year Old Year Old Year Old 6% 11% 56% Vehicles QuickLube Vehicles Vehicles QuickLube 62% 8% General 13% 11% Repair/Service 27% Station QuickLube General Repair/Service General Station Repair/Service Station 8% 91% 60% % Under Warranty Source: 2018 Cox Automotive Service Industry Study 4
Free to the Consumer WHAT DO I DO IF MY CAR IS RECALLED? When you receive a notification, follow any interim safety guidance provided by the manufacturer and contact your local dealership. Whether you receive a recall notification or are subject to a safety improvement campaign, it is very important that you visit your dealer to have the vehicle serviced . The dealer will fix the recalled part or portion of your car for free. 26
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Dad dies saving daughter from icy pond. The car had been recalled for a brake problem. 29
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CONTACT INFO Jason Levine Executive Director, Center for Auto Safety Email: jlevine@autosafety.org Websites: www.autosafety.org, www.fixautorecalls.com Twitter: @CTR4AutoSafety Facebook: CenterForAutoSafety 33
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