January - February 2016 Presented by FTTH Committee
• Since 2013 over 100 SWFL communities have converted to fiber • Motivated by expiring bulk cable agreements and growth in bandwidth usage worldwide • Studies, provider evaluations, competitions conducted . . . etc. (Pelican Bay*: High Water Mark) *Strategic analysis of community broadband offering for Pelican Bay
• Engineering study (Spectrum) defined requirements . . . Fiber selected • RFP to 26 suppliers • 19 responses evaluated (multi-discipline) • Comcast, CenturyLink & Summit – “top contenders” • Detailed evaluations of top contenders
• Growing demand for increased bandwidth • Most cable installations limited by design • Fiber has inherent advantages • Much higher speed (1 Gbps) • High reliability – long life & easy to maintain • Clean signal – excellent fidelity • Buried deep and protected by conduit
“We invented the internet. We can do audacious things if we set big goals, and I think our new threshold, frankly, should be 100Mbps. I think anything short of that shortchanges our children, our future, and our new digital economy.”
• Shadow Wood doesn’t have a bulk contract • If fiber conversion selected . . . Bulk contract has benefits: • Supports large capital investment • Encourages technology investment • Lower prices • Community leverage to maintain performance, customer service, upgrades . . . etc.
• Summit’s Ancestry Marco Island Cable (1995) Marco Island NuVu-Marco Affiliate (2011) Bonita/Ft. Myers/Naples US Metropolitan Telecom (2006) Commercial /Lee & Collier Orlando Telephone Orlando Area Provider
• Legacy companies brought problems (e.g. NuVu Vineyards – poor install) • Over extended – Could not handle work load (Engineering, Management, Installations, Service) • Professional help at Pelican Bay motivated Summit improvements • Lessons learned carried forward to other communities • New Management team (2014) now driving across the board process improvements . . . getting results
• Owned by Cable Bahamas – Traded on Bahama Exchange (adequate financing) • Headquartered in Orlando, FL (>80K customers) Disney, Universal, City of Orlando . . . etc. • Dedicated team in SWFL (>30K customers) Gated communities, NCH, Ave Maria, Collier Gov’t, Lee Co. Gov’t . . . etc. • Community conversion process much improved Pelican Bay rates Summit B+ in 2015 • Metrics & customer surveys are increasingly positive . Daily monitoring of contract performance
• 2013 Solicited Comcast, CenturyLink & Summit (Summit was the front runner) • Monitored conversions in other communities (Early problems dictated caution) • Participated in “The Brooks” FTTH activities • Recent meetings with 5 communities • Install Experience • Lessons Learned • Performance Metrics • Customer Satisfaction
• We’ve Watched: • Summit Performance gradually improve • New SWFL Management Team (2014) driving improvements and getting results (Product, construction, installs, service) • Lessons learned from Pelican Bay, Kelly Greens, other Brooks Communities • Customer satisfaction much improved. Real time measures.
• Detailed engineering study defines fiber routes and specific resident installs (May 2016) • Fiber burial during summer months (July – Sept 2016) • Duration should take less than 1 year • Experienced crews committed to site until completion • On-site Community Advocate
- 100 x 100 Mbps Internet Service - Cable TV Service - 1 HD Set Top Box for the main TV Bulk Pkg - 150 Video Channels – including 69 HD $58/mo - Remote TV’s (90 Channels - 10 HD) Free – no set top box - Plus 56 Music/Talk - Fiber Directly into Home - Initial In-house Hookup – Free - 7 year Contract Term
FTTH| Summit Proposed Pricing Bulk Package $58/month Internet Services (optional) $/mo TV Services (optional) $/mo 100 x 100 Bulk 2 Tuner DVR 6 250 20 (replaces Set Top Box) 500 30 HD Box for Remote TV’s 12 5 Tuner “Synergy” DVR 18 1000 40 (enhanced platform) Telephone Service (Optional) $/mo Cable Card Lease 2 Local unlimited 20 AC Router 10 Digi Sports 5 + North America unlimited 30 Digi Max & Premier 26 + Western Europe unlimited 36 Distinctive Ring 10
FTTH| Summit Proposed Pricing Premium Channels (optional) $/mo Vacation Hold Charges $/mo HBO 20 Cable Card 1 / card Starz/Encore 20 HD Box (Remote) 2 / Box Cinemax 17 DVR 2 / Box Showtime 17 Re-Activation Fee 5 / Box 4 Movie Pkg 68 Playboy 16 Telephone 6 TV Latino 13 Telephone Re-Activation 30 Fee in excess of 1 per year Deutsche Welle 10
• Survey of Summit product meetings 01-22-16 (continue the process) • Establish SWCA bulk contract requirements early February (Product, Performance, Ownership, SLA’s, Technical Updates, Pricing, Term, Etc.) • Negotiate contract baseline with Summit mid February • Brief community on proposed contract early March • Community vote mid March • Board decision early April
Question Answer 1. Voting Yes (67% hurdled) 2. Fiber Ownership Option to own 3. Summit a. Operations Issues Contract & SLA’s b. Financial Concerns SWCA Finance Committee c. Change of Control Contract Protection 4. Internet Streaming replaces CATV content High Speed Internet is Key. Fiber is the best solution 5. Channels Almost identical 6. VOD and Recording capability Similar 7. Why Now? Summit’s ops performance has improved 8. Is it better than Comcast X-1 Platform No, Synergy platform in the spring
• SWFL communities are converting to Fiber To The Home. It’s all about high speed internet • Summit Broadband is currently the preferred provider • Schedule window for Shadow Wood – Summer 2016 • SWCA has completed due diligence and will establish a contract baseline • Baseline will be briefed in support of community vote
Recommend
More recommend
