INTRODUCTION to LIABILITY ACCIDENT INVESTIGATION for SCHOOL DISTRICTS Erik J. Knak, ARM, MBA Knak & Company CRSIG Claims Administrator Accident Investigation Slide 1
TRAINING OBJECTIVES Explain the need for Accident Investigations Explain the benefits of Accident Investigations Provide the information necessary to properly complete Accident Investigations Provide the tools necessary to properly complete Accident Investigations Accident Investigation Slide 2
WHY ACCIDENT INVESTIGATIONS FAIL... Lack of time to complete Lack of motivation to complete Lack of accountability Lack of skills & knowledge Investigation stopped short and didn’t reveal all causes of the accident Accident Investigation Slide 3
WHAT IS ACCIDENT INVESTIGATION? Process to determine the underlying causes of accidents Causal information used to identify and take preventative action Basic component of loss prevention Accident Investigation Slide 4
BENEFITS OF ACCIDENT INVESTIGATION... Prevention of future, similar losses Contribution to the bottom line Reduction of human suffering Continuous improvement process Accident Investigation Slide 5
PRE-ACCIDENT PLANNING Clearly defined roles and responsibilities Training of key staff members Communications established Standard procedures established Necessary equipment and forms on hand Accident Investigation Slide 6
WHICH ACCIDENTS NEED TO BE INVESTIGATED ? Injury? Property damage? Accident Investigation Slide 7
COLLECTING INFORMATION Recording key information Equipment is needed Accident Investigation Slide 8
ACCIDENT INVESTIGATION KIT Camera Measuring tape Ruler Accident reporting form Accident Investigation Slide 9
INTERVIEWING TIPS Put the injured person or witness at ease Fact-finding process, don’t assess blame Ask open-ended questions Accident Investigation Slide 10
CATEGORIES FOR CAUSATION - Improper equipment - Inadequate equipment maintenance - Inadequate surfacing - Uneven surfacing - Wet surface - Failure to follow rules - Inadequate supervision Accident Investigation Slide 11
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