Introduction Shoprite IT Slide 2 Introduction to Shoprite - PowerPoint PPT Presentation

Jean Buÿs Enterprise Architect Shoprite Group of Companies http://www.shopriteholdings.co.za/ jbuys@shoprite.co.za ~ Enterprise Architecture in Shoprite ~ Crafting architecture governance into IT business processes The Open Group Johannesburg Conference Johannesburg, South Africa March 15-16, 2011 Shoprite IT Slide 1

Introduction Shoprite IT Slide 2

Introduction to Shoprite Shoprite Group of Companies - the leading food retailer on the continent - • Africa's largest food retailer • Operates 1166 corporate and 270 franchise outlets • 16 countries across Africa & Indian Ocean Islands • Turnover of R67,402 billion - June 2010. • Head quarters situated in the Western Cape. Shoprite IT Slide 3

Crafting architecture governance into IT business processes The TOGAF ADM is a generic method for architecture development and TOGAF specifically recommends that the ADM should be tailored to suite the specific needs of an organizations. • This presentation provides a walkthrough of the architecture processes and architecture governance authorities in the Shoprite Group of Companies. • It shows how these architecture processes are integrated into the strategic and operational IT processes of the organization. • A live demo of the processes, as modeled in the EA repository, is provided. Shoprite IT Slide 4

Governance Definitions Levels of Governance within the Enterprise [TOGAF 9] • Corporate Governance • Technology Governance • IT Governance • Architecture Governance IT governance [King III] • "IT governance can be considered as a framework that supports effective and efficient management of IT resources to facilitate the achievement of a company’s strategic objectives. Architecture Governance [TOGAF 9] • “The practice and orientation by which enterprise architectures and other architectures are managed and controlled at an enterprise- wide level.” Governance is about getting people to do the right thing at the right time in the right way. Shoprite IT Slide 5

Shoprite Architecture Governance Architecture Governance at Shoprite • Defining governance bodies and their responsibilities • Defining required architecture outputs and standards • Tailoring the existing IT processes to incorporate architecture processes and architecture review gates • Ensuring that architecture responsibilities are fulfilled • Ensuring that architectures conform to principles and standards Shoprite IT Slide 6

Formal Governance Structures and IT Teams Governance Structures Shoprite Board Holdings Board Ensures a consistent Audit and Risk Company approach to technology Committee and solution designs across the retail value chain IT Governance, Risk and IT Compliance Committee • R&D Manager • Technology Architect • Enterprise Architect Conceptual • Technical Services Manager IT Technical Architecture • Dev Manager • IT Service Support Manager Advisors Review Committee • BI and Int Manager • IT Governance Manager • Bus Solutions Manager • IT Info Security Manager Logical & • Business Analysts Application • Solution architects Technology • Enterprise Architect Physical Design Review • Software engineers • Technology Architect Design Review Team • COTS specialists • Technology Specialists Team Review • Technology specialists IT Teams Enterprise Project IT Solution Business IT Services IT Governance IT Exec Architecture Management Acquisition & Solution Team Teams Team Team and Admin Dev Teams Shoprite IT Slide 7

Architecture & Design Processes Key design iterations for Architecture Process • Developing enterprise architectures • Developing high level (conceptual) designs for IT solution • Developing detailed (logical and physical) designs for IT solution Reference Frameworks that were used in creating the Shoprite IT Process Landscape • TOGAF • RUP • COBIT • ITIL • ITUP (IBM Tivoli Unified Process) • PMBOK Crafting these architecture process into IT: “So , Come up to the lab, and see what's on the slab. I see you shiver with antici ……… pation .” Shoprite IT Slide 8

Shoprite IT Business Processes - Demo: IT processes in the EA Repository - Shoprite IT Slide 9

Architecture Committee Review Outputs Process Example: Design conceptual IT solution, obtain architectural approval, and finalize business case  Develop the high level to-be architectures (business, data, application, and technology) for the IT solution from the requirements and resolve any impacts across the IT landscape.  Populate the EA repository with the identified solution artifacts and create architecture review presentations.  Ensure architectures are used appropriately, conform to principles & standards, and are re- used by conducting a formal architecture review.  Finalize the architecture and complete required documentation.  Create the final business case for sign-off. Process Outputs Modelling Tool  L0-L2 process models  ARIS  Org structures and roles  ARIS  High level architecture models  Business architecture (L0-L3 process, teams)  Business data flow (at L3)  ARIS  Application models  Technology models  Microsoft  Architecture Committee presentation PowerPoint  ARIS  Architecture Committee signoff and minutes  Microsoft Word Shoprite IT Slide 10

Final thoughts on changing your organisation… "And it ought to be remembered that there is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things. Because the innovator has for enemies all those who have done well under the old conditions, and lukewarm defenders in those who may do well under the new.“ - Nicolo Machiavelli c 1505 Shoprite IT Slide 11

Questions? Shoprite IT Slide 12