introduction
play

Introduction Dave Francis Integrated Services Director Optimising - PowerPoint PPT Presentation

Sep 17, 2022 •277 likes •466 views

Office 365 Service Introduction Dave Francis Integrated Services Director Optimising IT Operations for O365 Service Introduction Review current processes S ervice D esign P ackage Document Office 365 Service Structure O365 Service

  1. Office 365 Service Introduction Dave Francis – Integrated Services Director

  2. Optimising IT Operations for O365 Service Introduction Review current processes S ervice D esign P ackage Document

  3. Office 365 Service Structure

  4. O365 Service Structure Blueprint

  5. O365 Service Components Capacity Management Continuity & Availability Management Service Catalogue Service Level Management Protection Data Management Incident 3 rd Party Secure Microsoft Analytics O365 Health O365 Road Map & SCOM Knowledge Dashboard APIs T ools Message Centre Management Network Management Problem Administration & Maintenance Administration & On-Premises Cloud Maintenance Infrastructure Fulfilment Request Reporting Service Administration & Maintenance Health Monitoring Service Management Access

  6. O365 Knowledge Management Office 365 Message Centre Office 365 Roadmap Office 365 Service Health Dashboard Identify – Capture – Evaluate - Share Event Management O365 Activity Reports Auditing and Reporting SharePoint – Site Usage, User Trend, File Interactions O365 Audit Log • Exchange Online – SharePoint Online – OneDrive – AAD OneDrive – Usage, User Exchange Audit Skype – Peer-to-peer, Conference organised/participant Azure AD Email – Sending, Read, Receiving, Activity Trend Security and Compliance Sharing & Access Request Activities Security Policies Application Admin Activities File & Folder Activities Search & Investigations Site Admin Activities Manage Compliance

  7. Summary Offic Off ice e 36 365 5 Ro Roadma dmap • The Office 365 Roadmap lists updates that are currently planned for applicable subscribers • Updates are at various stages from being in development to rolling-out to customers to being generally available for applicable customers world-wide Office 365 Roadmap

  8. O365 Road Map

  9. What Microsoft deliver The New Exchange Online Office Mix Office 365 Address Book Office 365 Office Admin App for iOS, Adapter Policies OneDrive for Business Storage operated by Android, and WP New Partner Admin 21Vianet increase Project Lite released Center Office for Office Mobile OWA for iPhone & iPad + 1.1 for iPhone & Office 365 Switch Plans 1 TB for OWA for iPad Azure AD Service Pack 1 for Power Map for Excel update Android phones OneDrive for Password Sync Office 365 ProPlus Business New SharePoint Exchange group OneDrive for Business apps for 90 Day message S/MIME People View in Message Center Office 365 Workflows naming policy Windows 8 & iOS trace Encryption OWA Developer APIs July 2013 – June 2014 highlights Multi-factor OneNote for Connecting Simplified Yammer OneDrive for Business Power Map GA for all Lync Online Remote authentication iPhone and Skype & Lync login Sync for Windows Excel 2013 users PowerShell Android Office 365 SSO with phones Lync mobile SAML 2.0 Identity OneDrive for Business EXO: 50 GB Mailboxes Office Lens client updates Providers Lync and SharePoint Improvements OneNote Service Reporting Office Online for iPad Rights Management Updated Lync mobile Lync Online Integrated real-time co- Windows Azure Active Services clients Reporting OneNote for Mac, authoring Authentication Android, iPhone, and iPad Lync meeting PDF support for Embedded updates scheduling from OWA SAP and Power BI and Exchange Online OWA Policy Tips SharePoint Online Images Power Query support Inactive Mailboxes DirSync Scoping OWA Calendar Search SharePoint and Filtering Simplified Admin Newsfeed App Center experience for Windows 8

  10. O365 Message Centre

  11. Service Update Communications Source Timeframe Functionality updates 1-3 months Public Roadmap Message Center At availability Up to 12 months Public Roadmap System Requirements 12+ months Message Center At 12 months (ongoing) Platform updates Message Center 1-12 months Service Health Dashboard 5 day minimum (planned maintenance outage)

  12. O365 Service Health

  13. O365 T arget Operating Model Business iness Value ue

  14. O365 Build & Transition Model Business iness Value ue

  15. Knowledge Management Client Success Office 365 Roadmap User Collaboration Office 365 Message Centre Office 365 Service Health Dashboard User Engagement Change Management Event Management Business KPIs Office 365 Activity Reports Azure Auditing Delve Analytics – (E5 Sku) Data Retention Office Graph Resource Management Email Activity Report SharePoint Activity Report Service Management OneDrive for User Activity Office Activations Report Report Accounts, Subscriptions, OneDrive for Business Usage Admin Roles Skype for Business Online Report Retention Tags User Activity in Activity Azure AD Administration SharePoint Site Usage Report & Policies SharePoint Online & Skype for Business Online App Services Active Users Report OneDrive for Business Peer-to-peer Activity Deleted Item Recovery Data Services Yammer Activity Report User Activity in Infrastructure Services Exchange Online Single Item Recovery (mailbox audit logging) Technology Recoverable Items Folder Admin Activity in SharePoint Online Deleted mailbox Recovery Admin Activity in Mailbox Replication Azure Active Directory Recovery Time Admin Activity in Technology Aligned Maintenance, Administration and Reporting Exchange Online Backups (admin audit logging) Office 365 Security & Compliance Centre User and Admin Activity In Sway Admin Tasks Data Loss Prevention Search and Investigation User and Admin Activity Threat Management eDiscovery Manage Mobile Devices In Power BI for O365 User and Admin Activity E5 Sku In Yammer Exchange Online Advanced eDiscovery Customer Lockbox Advanced Threat Protection Protection Near -duplication Time of click protection Reporting and Tracing Isolation Personal Technology Predictive Coding Email Threading Themes /virus Detection

  16. O365 End User Service Management “Service providers should endeavour to understand and improve end-user experience proactively and not have to wait for the end user to raise the request” “A service provider must constantly ask how the technology and services they provide are making the users more productive” “Service providers should ask whether it’s support operation’s performance measures are aligned with end- user’s performance “Measure the performance of applications and “It’s the experience of individual users services from the perspective of the people that matter” who use them” “SLAs are inward -focussed and largely measure how effectively the service provider has delivered it’s services – not the impact of its services on user productivity and hence experience”

  17. Changing the way the world Works.

Recommend

INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION

INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION

TRAINING COURSE ON SOCIAL PROTECTION & FORMALIZATION TRINIDAD AND TOBAGO MARCH 15, 2017 INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION Design of the NIS Assistance from the

547 views • 23 slides
INTRODUCTION Introduction 2/42 INTRODUCTION Alternations I am giving bread to the

INTRODUCTION Introduction 2/42 INTRODUCTION Alternations I am giving bread to the

Patterns of variation in the expression of case and agreement Andrs Brny Leiden University Centre for Linguistics 9 November 2019, BaSIS Workshop a.barany@hum.leidenuniv.nl INTRODUCTION Introduction 2/42 INTRODUCTION

1.37k views • 42 slides
Introduction Introduction Introduction Introduction Outline Motivation Failures

Introduction Introduction Introduction Introduction Outline Motivation Failures

Introduction Introduction Introduction Introduction Outline Motivation Failures Definition and concepts Process and product properties Principles SE Approaches Motivation Software and the economy The economies of

1.03k views • 49 slides
Introduction Introduction Introduction Nationwide Cause for Concern 1

Introduction Introduction Introduction Nationwide Cause for Concern 1

Introduction Introduction Introduction Nationwide Cause for Concern 1 https://www.cdc.gov/std/stats17/infographic.htm Introduction Epidemiology in Western Colorado CPHE Surveillance Data Report, May 2018 Chlamydia Epidemiology in Western

977 views • 39 slides
DAQ introduction Purpose of this talk : (1) Introduction for those who have not been in every

DAQ introduction Purpose of this talk : (1) Introduction for those who have not been in every

DAQ introduction Purpose of this talk : (1) Introduction for those who have not been in every meeting (2) Some ideas of diagrams for section 7.1 (Introduction) of TP. Giles Barr 25 Jan 2018, Pembroke College On DUNE, the reality is there is a

474 views • 10 slides
INTRODUCTION cf. Schneider, Chapter 1 INTRODUCTION THEY ARE OUT TO GET YOU INTRODUCTION WHAT

INTRODUCTION cf. Schneider, Chapter 1 INTRODUCTION THEY ARE OUT TO GET YOU INTRODUCTION WHAT

ADVANCED COMPUTER SECURITY INTRODUCTION cf. Schneider, Chapter 1 INTRODUCTION THEY ARE OUT TO GET YOU INTRODUCTION WHAT IS SECURITY? A systems security policies describe What the system is supposed to do Store and provide access

479 views • 16 slides
Overview Introduction to SMIL Introduction to W3C and XML Introduction to SMIL

Overview Introduction to SMIL Introduction to W3C and XML Introduction to SMIL

Overview Introduction to SMIL Introduction to W3C and XML Introduction to SMIL Writing a SMIL file Adding Media Objects Martin Halvey Clipping media files January 2008 Timing and Synchronising Layout World Wide

387 views • 14 slides
14 Introduction Introduction Bad guys can put malware into Example: hosts

14 Introduction Introduction Bad guys can put malware into Example: hosts

Introduction Introduction source Encapsulation ISO/OSI reference model message M application segment H t H t M transport network datagram H n H n H t M presentation: allow applications to frame link H l H n H t M interpret

583 views • 4 slides
Previous Lecture Introduction to SMIL 2 Introduction to W3C and XML Introduction to SMIL

Previous Lecture Introduction to SMIL 2 Introduction to W3C and XML Introduction to SMIL

Previous Lecture Introduction to SMIL 2 Introduction to W3C and XML Introduction to SMIL Writing a SMIL file Adding Media Objects Martin Halvey Clipping media files January 2008 Timing and Synchronising Layout

322 views • 8 slides
Lecture 1 Andreas Habegger Introduction Zynq Introduction Zynq Introduction Zynq PS vs. PL

Lecture 1 Andreas Habegger Introduction Zynq Introduction Zynq Introduction Zynq PS vs. PL

Introduction Zynq Lecture 1 Andreas Habegger Introduction Zynq Introduction Zynq Introduction Zynq PS vs. PL Processing System Processor Peripherals Data Buses AXI Bus Conclusion BTE5380 - Embedded Systems Octobre 2014 Andreas Habegger

1.81k views • 30 slides
2018.06 01 SMILE5 Introduction S E 5 02 Alpha Cloud M I L 03 Company Introduction 04

2018.06 01 SMILE5 Introduction S E 5 02 Alpha Cloud M I L 03 Company Introduction 04

2018.06 01 SMILE5 Introduction S E 5 02 Alpha Cloud M I L 03 Company Introduction 04 Project References S E 5 PART.1 SMILE5 Introduction M I L Introduction STORION-SMILE5 Residential Energy Storage System Inverter 5kW Output Input

1.06k views • 25 slides
Introduction to CICS Course introduction Course introduction What is CICS? What is an

Introduction to CICS Course introduction Course introduction What is CICS? What is an

Introduction to CICS Course introduction Course introduction What is CICS? What is an application server? Why use an application server? Course introduction Services provided by CICS How CICS applications are defined Scaling CICS to meet

1.84k views • 146 slides
Network Visualization Introduction Presented by Shahed Introduction Introduction Basic

Network Visualization Introduction Presented by Shahed Introduction Introduction Basic

Network Visualization Introduction Presented by Shahed Introduction Introduction Basic building blocks Node Links (relationship between nodes) Spatial information Network data

584 views • 9 slides
Introduction Introduction (1) Main argument of the paper: universities are not only

Introduction Introduction (1) Main argument of the paper: universities are not only

Le jugement des pairs comme outil de management des universits Peer-review as a management tool Christine Musselin (CSO, Sciences Po et CNRS) Avril 2013, Lirrsistible ascension du capitalisme acadmique Introduction Introduction (1)

590 views • 28 slides
Introduction Introduction to storage and to storage and filesystems filesystems Introduction

Introduction Introduction to storage and to storage and filesystems filesystems Introduction

Moreno Baricevic Gilberto Daz Axel Kohlmeyer Stefano Cozzini ULA ICTP CNR-IOM DEMOCRITOS Merida, VENEZUELA Trieste, ITALY Trieste, ITALY Introduction Introduction to storage and to storage and filesystems filesystems Introduction

1.19k views • 51 slides
JABLOTRON JA-100 introduction November 2011 Introduction Todays goals First introduction of

JABLOTRON JA-100 introduction November 2011 Introduction Todays goals First introduction of

JABLOTRON JA-100 introduction November 2011 Introduction Todays goals First introduction of the brand new JA-100 alarm system Visions Basic architecture System components Setting Help us with final validations You are the FIRST ones

1.69k views • 111 slides
1 Introduction Introduction Communication System Baseband an adjective that describes

1 Introduction Introduction Communication System Baseband an adjective that describes

Introduction Introduction Physical Layer Mobile network Global ISP Provides the means to transmit bits Basic Concepts of from sender to receiver, Data Transmission Defines the mechanical, electrical, and Home network timing

463 views • 7 slides
Welcome! Todays Agenda: Topic Introduction Course Introduction Team Practical

Welcome! Todays Agenda: Topic Introduction Course Introduction Team Practical

INFOGR Computer Graphics Jacco Bikker - April-July 2015 - Lecture 1: Introduction Welcome! Todays Agenda: Topic Introduction Course Introduction Team Practical Details Assignments Field Study State of

869 views • 62 slides
Introduction (00) RNDr. Martin Madaras, PhD. madaras@skeletex.xyz Introduction Introduction

Introduction (00) RNDr. Martin Madaras, PhD. madaras@skeletex.xyz Introduction Introduction

Virtual and Augmented Reality Introduction (00) RNDr. Martin Madaras, PhD. madaras@skeletex.xyz Introduction Introduction Who am I? What do I do here? 2 About me Short research bio: - 2014 - finished PhD at FMFI UK - 2014 2016 -

1.3k views • 39 slides
PRESENTATION The Introduction What is the Introduction ? The introduction prepares the audience

PRESENTATION The Introduction What is the Introduction ? The introduction prepares the audience

PRESENTATION The Introduction What is the Introduction ? The introduction prepares the audience for your presentation. It tells them what your presentation is about, why it is important, and finally, what to listen for in your speech. Get the

505 views • 3 slides
How to make a presentation with L A T EX? Introduction to L A T EX Introduction to Beamer

How to make a presentation with L A T EX? Introduction to L A T EX Introduction to Beamer

Introduction to Beamer Hafida Benhidour How to make a presentation with L A T EX? Introduction to L A T EX Introduction to Beamer Introduction to Beamer Hafida Benhidour Department of computer science King Saud University November

732 views • 49 slides
Shenzhen Cuilu jewelry Co., Ltd was founded in 1996 and its a large private enterprise

Shenzhen Cuilu jewelry Co., Ltd was founded in 1996 and its a large private enterprise

Introduction Introduction - - Brief Brief Introduction Introduction of of Cuilu Cuilu Group Group Introduction Introduction - - Brief Brief Introduction Introduction of of Cuilu Cuilu Group Group Shenzhen Cuilu jewelry Co., Ltd

147 views • 14 slides
Introduction to ICS- -214 214 Introduction to ICS Official Unit / Incident Log - A V-C-N.org

Introduction to ICS- -214 214 Introduction to ICS Official Unit / Incident Log - A V-C-N.org

V olunteer C ommunications N etwork (V-C-N.org) Introduction to ICS- -214 214 Introduction to ICS Official Unit / Incident Log - A V-C-N.org Academy Course - 2012-02.24-2208 262: Introduction to ICS-214 : V-C-N.org : Slide: 1 V olunteer C

735 views • 34 slides
Introduction to ICS- -214 214 Introduction to ICS Official Unit / Incident Log - A V-C-N.org

Introduction to ICS- -214 214 Introduction to ICS Official Unit / Incident Log - A V-C-N.org

V olunteer C ommunications N etwork (V-C-N.org) Introduction to ICS- -214 214 Introduction to ICS Official Unit / Incident Log - A V-C-N.org Academy Course - 2012-02.24-2208 262: Introduction to ICS-214 : V-C-N.org : Slide: 1 V olunteer C

558 views • 18 slides

More recommend