Introducing Ciara Mckibbin Customer Success Manager Background - PowerPoint PPT Presentation

Jan 21, 2024 •124 likes •212 views

A New Way of Working with the University of Aberdeen Iain Cameron University of Aberdeen Introducing Ciara Mckibbin Customer Success Manager Background in Business Operations Consulting Helping Freshservice Customers improve

A New Way of Working with the University of Aberdeen Iain Cameron University of Aberdeen
Introducing Ciara Mckibbin ● Customer Success Manager ● Background in Business Operations Consulting ● Helping Freshservice Customers improve their Service Desk Offering ● Outside of work you’ll find me enjoying the outdoors, practicing yoga, cooking and planning my next backpacking trip
Freshworks Snapshot Founded in $399M Invested 200M+ ARR 2010 to Date We’re expanding our business on all fronts 12 175,000+ 3000+ 12 Products Customers Employees 350 Partners 13 Offices 5 Data Centers
We are now a multi-product firm ENTERPRISE READY 2020 2019 INCUBATION PRODUCTS 2018 2017 2016 175,000+ Customers 2014 2010
Introducing Iain Cameron... ● Part of the Universities IT team for over 25 years ● Sits on the customer-facing edge of IT Service management ● Supporter of various IT initiatives with UCISA ● Bass guitarist in a punk/ rock band
University of Aberdeen ● Established 1495 ● Scottish University of the Year Award
Iain Cameron Ciara Mckibbin User Services Manager Customer Success Manager University of Aberdeen Freshworks

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