Intro Slide CCPMN TRAINING FOR MENTORS Good afternoon. My name is - PDF document

Intro Slide CCPMN TRAINING FOR MENTORS Good afternoon. My name is CAPT Lillie Golson and I am the coordinator for the Commissioned Corps Pharmacy Mentoring Network. This is the first training that we are having remotely for our mentors and I think this is a wonderful time for us. We have been discussing this for several years….how we can get all the mentors together and brainstorm and exchange information but we never could figure it out because so many members don’t attend the COA meeting and that was the only meeting that we knew of where we could get so many together. But I think coming up with this concept, although not ideal, it would be nicer if we were all in a room together and could see each other and exchange information, but this is a start. Hopefully we will be able to build on this and offer additional training in the future. So your feedback at the end on the evaluation form will be very useful and will give us some ideas on how we can improve the program in the future. Now, to tell you upfront, I’ve modified the slides a little bit from what’s on the website. They are basically the same but there will be a couple of changes which you probably won’t see. But I just wanted to let you know that. (New Slide) Training Goals 1:24 The goals of this training are two ‐ fold. First we want to impress upon you the importance and value of mentoring. I think many times people just see this as something to put in their file and they are not really cognizant of how important this task is….the impression that you can make on another individual. So we hope that you’ll go away feeling a little better and feeling a greater urgency towards mentoring. Also we hope to empower you to be effective mentors in CCPMN and we hope to do this by providing you with an overview of the program, informing you of the responsibilities of a mentor, introducing you to the tools that are available for mentors, providing you with steps for getting started and hopefully through the exchange at the end we can answer many of your questions regarding CCPMN and mentoring. (New Slide) Once upon a time …2:28 I always like to start off with a story because many times as we go about our lives we forget how we got started, how we got to where we are. So I’m going to start off and tell you a story about myself and hopefully what I’m sharing will resonate with some of you and you’ll understand and probably experience some of the same things. So that is where we are going to go with this. Once upon a time I dreamed about becoming a pharmacist. It was something I always wanted to do. And I think when I got into Pharmacy school when I started my rotations it became apparent to me that I wanted to practice in a clinical pharmacy setting. I just couldn’t wait to get out of school and don that white coat so that I could be there to impact the health outcomes of my patients, I wanted to counsel them, share with them, find out the drugs that they were on, go over their profiles, do all the things that I was taught in school because this seemed ideal for me. But as time progressed, I think, after I graduated from school, I got my first job at a very large chain and those dreams and visions I had of myself as the community pharmacist quickly began to disappear and reality set in where I was bombarded with prescriptions all day long, so you are stuck behind the pharmacy. As soon as the doors open, the phones are ringing off the hook and you are hearing the overhead announcements “pharmacist line 1”, “doctor’s office line 2”,

“copy line 3” and I was in management so you are there and you have patients outside lining up looking at their watches because they are frustrated that they have to wait 5 ‐ 10 minutes for their prescription and then of course the order comes in and you have to check in the toilet paper, so you have to lock the pharmacy and go to the stock room in the back so you can check in everything. Of course when you come back, your patients are staring at you; they don’t want to be counseled and it came to the point where I really didn’t feel like counseling. I was too overwhelmed and I just wanted to come in and get the work done. So a friend of mine, knew my frustration, and one day she called me and asked me had I considered United States Public Health Service. (New Slide) Along the way …5:26 Well, I hadn’t. She’d seen it in a journal. I said, United States Public Health Service, What is that. She said, I don’t know but it is in this journal and they are recruiting so perhaps you can call someone and see what it is about. So of course I did that evening and I spoke with a recruiter, and actually for some of those who are 0 ‐ 6 online Ted Coukis was the associate recruiter I spoke with and he was a pharmacist. So I guess, by the time people call recruiters, they are ready to make a move. So his job is to find the hook that would get me and I’m a person who loves to travel and one of the first questions he asked me was do I like to travel. I told him Yes Yes I do. That’s something I would like to do but I don’t get much opportunities with my current job. And so he went on to tell me 30 days leave a year. I couldn’t believe it because if you have ever worked retail, it takes 5 years before you get two weeks and you never get thirty days. So that was very exciting to me to know that I could have 30 days leave a year and then he mentioned that we could fly anywhere in the world that we can a military base free on military aircraft. I couldn’t believe that and at the time when Dr. Koop was the surgeon general they were encouraging officers to change jobs every three years and that sounded good to me too because I wanted to stay fresh; I wanted to try something different. So this sounded ideal to me. So I send in the information and of course, I wanted to work for FDA. FDA is a very glamorous place, everyone wants to work for the FDA and so did I. So I send in my application and requested FDA as the spot I wanted to work in the Washington area and a year passed and I heard nothing. So of course I’m getting very frustrated because I’ve been tired of the job but I still going there trying to do it. And then I got a call. This would be kind of interesting note for when you are a mentor, so this will have some significance later. But I had the supervisor at St. Elizabeth’s call me and said I understand that you are trying to get in the FDA. I said Yes I am but I haven’t heard from them and she went on to tell me that they had an opening at St. Elizabeth’s if I would be interested. Well I wanted to work for the FDA; I didn’t want to work for a mental institution and all I had were visions of one flew over the cuckoo’s nest. So I really wasn’t interested in that but she encouraged me to come down and interview and I could always change my mind. So what did I have to lose. So I went over there and interviewed and she was very very good at what she did. She showed interest in me. She asked me what I like doing and I told her I like teaching and patient education so she told me that she had a position that would do that but of course I would have to check cassettes and do other things you would have to do in a hospital which was fine for me. I think one thing she told me when I left that really impressed me was she says, Lillie, we need you at St. Elizabeth’s. I never had anyone tell me that they needed me and that it made such an impression on me so when I left, I was also, someone at an HMO, was also trying to get me to work come work there. But comparing