International Operations & OHRA Morgan Brown Senior - PowerPoint PPT Presentation

International Operations & OHRA Morgan Brown Senior International Program Consultant Krister Anderson International Program Consultant

Agenda • Harvard in the World • Global Support Services (GSS) • Data Security & Privacy • 5 Keys to International Operations

Harvard in the World

Harvard’s International Travel 500+ 100-499 FY17 Registered Trips: 8,034 10-99 1-9 TRIPS:

Registered Trips by School FY16-17

Global Support Services (GSS) • University-wide • Dual mission: – Support and enable international projects and travel – Mitigate risks to the University and individuals • 3 teams: – Client Services – International Safety & Security – Harvard Global Research and Support Services, Inc. (“Harvard Global” or “HG”, a separate legal entity)

globalsupport.harvard.edu

Client Services • Consultants and connectors • Support international projects from start to finish – Understand project needs and concerns – Explore options and recommend solutions • Direct guidance on hiring, financial planning, outbound visas, and project risks globalsupport.harvard.edu/manage-projects

Client Services Questions we can help with: Who we work with: • Budgeting, payments, & banking • All Harvard Schools • Contracts • HR • Data security • Finance • Employment • OGC • Imports & exports • OTM • Insurance • RMAS • Office or lab space • VPR • Taxes • HUIT • Visas (outbound) • External vendors

International Safety & Security Before You Go: While You’re Away: • Pre-departure consultations • Harvard Travel Assist and orientations program • Global intelligence analysis • Coordinated emergency management response • Travel risk ratings • Student travel policies & pre-departure requirements • Harvard Travel Registry globalsupport.harvard.edu/travel-tools

Harvard Travel Assist program • 24/7 emergency response program • Pre-departure resources – Country profiles and travel briefs – Email alerts • Medical and security support and evacuation services • Eligibility criteria globalsupport.harvard.edu/travel-tools

Harvard Global • Separate but affiliated legal entity • International services (if eligible): – Office administration – Employment – Grant administration (coordinated with OSP for grants with unique terms) – Gift administration “ We keep the back-office hum m ing w hile faculty and staff m anage research and academ ic program s abroad. ”

Defining the Risk 1. Why Am I here? Why should I care? 2. Okay, I care. But does anyone else? 3. Not if, but when Helpful links: • globalsupport.harvard.edu/news-advice/keeping-your-data-safe-abroad • security.harvard.edu

General Data Security 1. Don’t reinvent the wheel 2. Integrate with outreach 3. Simplify. Simplify. Simplify. • Update Software • Enable two-factor • Minimize devices • Encrypt devices • Use the cloud • Use VPN – avoid public networks • Monitor Upon Return Helpful links: • globalsupport.harvard.edu/news-advice/keeping-your-data-safe-abroad • security.harvard.edu

International Border Crossing 1. The only thing certain is uncertainty 2. Balance facts with very real concerns 3. Restrictions may be greater abroad 4. Opportunity to re-emphasize traveler data security Helpful links: • globalsupport.harvard.edu/news-advice/keeping-your-data-safe-abroad • security.harvard.edu

Emerging Data Privacy Legislation 1. Europe – General Data Protection Regulation 2. China – Cybersecurity laws 3. Brazil 4. Many more coming soon – Europe likely to set the standard. Helpful link: • dlapiperdataprotection.com/

Data Security Checklist 1. Back up data, bring only essential documents, and consider a loaner. 2. Update software and encrypt devices. 3. Connect to Harvard VPN and use Duo. 4. Disable Wi-Fi and turn off devices when not in use. 5. Upon return, monitor device performance and security alerts. Helpful links: • globalsupport.harvard.edu/news-advice/keeping-your-data-safe-abroad • security.harvard.edu

5 Keys to International Operations 1. Understand each country and situation is different. 2. Plan early. True wisdom is knowing what you 3. Budget wisely. don’t know. -Confucius 4. Contact us early. 5. Spread the word. Help us help you.

Questions? Morgan Brown Senior International Program Consultant for HBS, HGSE, HLS, HMS , HSDM Krister Anderson International Program Consultant for FAS, SEAS, HSPH , HDS, CADM globalsupport@harvard.edu globalsupport.harvard.edu