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Intensive Case Management for Seniors at Risk Programs Catholic Family Services Programs Gatekeepers Program Abuse/Intervention Dementia Senior Peer Volunteer- Telephone Support Intensive Case Management for Seniors at Risk


  1. Intensive Case Management for Seniors at Risk Programs

  2. Catholic Family Services Programs  Gatekeepers Program  Abuse/Intervention  Dementia  Senior Peer Volunteer- Telephone Support

  3. Intensive Case Management for Seniors’ at Risk GOAL: To enable high-risk older adults/seniors to remain living independently in the community.

  4. Our Service is:  Non denominational  Free and confidential  Strength-based, empowerment model  Intensive case coordination, client- directed, personalized, comprehensive & flexible  Not time limited; long-term support available by volunteers

  5. HAMILTON GATEKEEPERS PROGRAM

  6. Characteristics of Diogenes Syndrome  Extreme Personal Neglect  Extreme Domestic Neglect  Social Withdrawal  Excessive Hoarding

  7. Bathroom

  8. Basement Stairs & Living Room

  9. Another Kitchen

  10. Focus on Harm Reduction  Priority of harm reduction with DS is a safe and functional environment  Don’t impose your own standards  Senior with DS is an essential member of the process  Expect change to be minimal and slow

  11. Goals of Harm Reduction  Increase Safety  Improve Cleanliness/Hygiene  Focus on Accessibility  Improve Functionality

  12. Intensive Case Management Abuse/Intervention

  13. Who Are Our Clients?  Abused/neglected  Frail seniors/older adults  Isolated  Poor physical health/cognitive decline  Dysfunctional family dynamics  Inadequate/inappropriate housing and/or financial resources

  14. Types of abuse  Financial  Physical  Neglect (self neglect)  Emotional/psychological

  15. Goals of Abuse/Intervention Program  Help support independent living  Help learn about options  Help regain control of decisions  Help improve quality of life

  16. Intensive Case Management Seniors Living at-risk with Dementia

  17. Who Are Our Clients?  Live alone  Resist care  Experience isolation  Exhibit responsive behaviours  Frequent emergency room visits

  18. Dementia Program  Assessment  Care planning  Coordination of services  Education  Advocacy

  19. Dementia Program  Connect clients to community resources  Prevent and decrease hospitalization  Works collaboratively with existing community services  Advocate on behalf of clients

  20. Senior Peer Telephone Support Program

  21. Telephone Support  Senior peers offer a telephone call once a week to help support the individual and decrease social isolation  Information about services available in the community  Support for previous/future clients

  22. Referral Process- All Programs  User friendly process -physician/specialist referral or Ontario Health Card NOT required  You can make an ANONYMOUS ONYMOUS referral  Online or fax in hard copy  Call 905-527-3823 x 279

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