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Information Technology Information Technology at Small Colleges at Small Colleges ASCUE’ ASCUE ’2005 2005 Myrtle Beach, SC Myrtle Beach, SC June 13, 2005 June 13, 2005 ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 1 1 David V. Cossey David V. Cossey � BA, The King BA, The King’ ’s College s College � � MA, Lehigh University MA, Lehigh University � � MS, University of Rhode Island MS, University of Rhode Island � � Chief Information Officer Chief Information Officer – – Union College Union College � � Director of Computing and Instructional Director of Computing and Instructional � Technology, The Wharton School at the Technology, The Wharton School at the University of Pennsylvania University of Pennsylvania � Barrington College, Director of Computer Barrington College, Director of Computer � Services and Assistant/Associate Services and Assistant/Associate Professor of Mathematics and Computer Professor of Mathematics and Computer Science Science ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 2 2 1

Union College Union College Schenectady, New York Schenectady, New York www.union.edu www.union.edu � Founded 1795 Founded 1795 � � 2,100 students 2,100 students � � Liberal Arts Liberal Arts � � Engineering programs since 1845 Engineering programs since 1845 � ASCUE'2005 ASCUE'2005 - - June 2005 June 2005 3 3 Student Survey – – May 2005 May 2005 Student Survey Own a PC Own a PC 99.7% 99.7% 98% last year 98% last year Own Desktop Own Desktop 21.6% 21.6% Own Laptop 78.3% 45% last year, Own Laptop 78.3% 45% last year, 15% previous 15% previous year year Own Tablet PC 0.2% Own Tablet PC 0.2% None 0.34% None 0.34% Own a PDA 16.6% Own a PDA 16.6% ASCUE'2005 ASCUE'2005 - - June 2005 June 2005 4 4 2

Student Survey - Student Survey - 2005 2005 � 93.6% use/used Blackboard for courses 93.6% use/used Blackboard for courses � � 91.1% of residence hall students have 91.1% of residence hall students have � connected to ResNet ResNet connected to � 55.2% of respondents have used Union 55.2% of respondents have used Union’ ’s s � wireless network wireless network � Many comments about wireless Many comments about wireless – – love it, love it, � want it in more areas, etc. want it in more areas, etc. ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 5 5 Must never forget our purpose in Must never forget our purpose in utilizing technology utilizing technology � Enhance/enrich the academic experience Enhance/enrich the academic experience � � Further research efforts of faculty and Further research efforts of faculty and � students students � Assist and facilitate the administrative Assist and facilitate the administrative � activities of the institution activities of the institution ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 6 6 3

Important to ask Important to ask “What “ What’ ’s the (business) problem s the (business) problem for which this (technology) is a for which this (technology) is a solution” ” solution NOT “What can we use this (technology) for?” ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 7 7 Illustration Illustration When is the right right time to deploy a time to deploy a When is the given technology? given technology? ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 8 8 4

Kennebec River – Bath, Maine - Summer of 2003 ASCUE'2005 ASCUE'2005 - - June 2005 June 2005 9 9 ASCUE'2005 ASCUE'2005 - - June 2005 June 2005 10 10 5

“. . . have to decide when to . . . have to decide when to “ play” ” play -George Hickman - George Hickman CIO, Albany Medical Center CIO, Albany Medical Center ASCUE'2005 ASCUE'2005 - - June 2005 June 2005 11 11 Wireless Wireless � Growing demand Growing demand � � On recent student survey On recent student survey – – students love students love � it, want it in more locations it, want it in more locations � Fueled by growth in laptop purchases Fueled by growth in laptop purchases � ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 12 12 6

Wireless Society Wireless Society CNN 11-23-2003 ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 13 13 Wireless Goals at Union Wireless Goals at Union � All common/study spaces in all residence halls All common/study spaces in all residence halls � � All common/study spaces on campus All common/study spaces on campus � � Lounges Lounges � � All classrooms All classrooms � � Labs Labs � � Entire library Entire library � � Outside spaces where students congregate Outside spaces where students congregate � � etc. etc. � � Currently over 120 access points deployed (and Currently over 120 access points deployed (and � the number is growing) the number is growing) ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 14 14 7

ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 15 15 Notebook Computers Notebook Computers (portable computing) (portable computing) � Prices down Prices down � � Students are voting with their purchases Students are voting with their purchases � Year Percent of students Year Percent of students owning laptops at Union owning laptops at Union Spring 2005 Spring 2005 78% 78% Spring 2004 45% Spring 2004 45% Spring 2003 Spring 2003 15% 15% ASCUE'2005 ASCUE'2005 - - June 2005 June 2005 16 16 8

Notebook Computers Notebook Computers � Sales of notebook computers has passed Sales of notebook computers has passed � that of desktop computers that of desktop computers � Factors: Factors: � � Declining costs of notebooks Declining costs of notebooks � � Wireless Wireless � Source: ABC Evening News, June 6, 2005 ASCUE'2005 ASCUE'2005 - - June 2005 June 2005 17 17 Tablet PCs Tablet PCs � In concept they may be the best match for In concept they may be the best match for � student use student use Consumer models now coming out � � � Consumer models now coming out � prices are going down prices are going down � Less intrusive in class, at conference, etc. Less intrusive in class, at conference, etc. � ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 18 18 9

Administrative Computer Systems Administrative Computer Systems � Shakeout in the industry (e.g. Shakeout in the industry (e.g. Jenzabar Jenzabar, , � � Sungard � Oracle/PeopleSoft, SCT � Sungard � Oracle/PeopleSoft, SCT Investor group) Investor group) rd or 4 th generation systems � 3 3 rd or 4 th generation systems � � Graphical interfaces Graphical interfaces � � Off Off- -the the- -shelf (not as much do shelf (not as much do- -it it- -yourself) yourself) � ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 19 19 Administrative systems Administrative systems � Increasingly integrated Increasingly integrated � � Important consideration Important consideration – – staffing and staffing and � skills needed to support skills needed to support � Running on Windows now Running on Windows now � ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 20 20 10

Multimedia Multimedia � Faculty and students want more than just Faculty and students want more than just � static images static images � digital Videotape � � Videotape digital � � Skills needed Skills needed – – more than when just more than when just � manipulating still images manipulating still images � Video capture/video production Video capture/video production � � NEXT SLIDE NEXT SLIDE – – What we do What we do � ASCUE'2005 ASCUE'2005 - - June 2005 June 2005 21 21 What We Do What We Do ASCUE'2005 ASCUE'2005 - - June 2005 June 2005 22 22 11

Electronic Classrooms - Electronic Classrooms - types types � Presentation Presentation � � Collaborative computer classrooms Collaborative computer classrooms � � Computer classrooms Computer classrooms � ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 23 23 Easy- -to to- -use use Easy � As little As little “ “cable cable- -plugging plugging” ” as possible as possible � � Allow for Improvisation Allow for Improvisation – – video, DVD, etc. video, DVD, etc. � – use as the situation evolves (in class) use as the situation evolves (in class) – � Provision for use of notebook computers Provision for use of notebook computers � as well as for as well as for “ “installed installed” ” computer in room computer in room ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 24 24 12

Presentation classrooms Presentation classrooms at Union College at Union College � Permanently mounted projector Permanently mounted projector � � Lectern with equipment Lectern with equipment � � VCR VCR � � DVD player DVD player � � Computer Computer � � Document camera Document camera � � Control system Control system � � Audio w/mounted speakers Audio w/mounted speakers � � Networked Networked � � Cable TV Cable TV � � Connection(s Connection(s) for ) for labtop labtop computer computer � ASCUE'2005 - ASCUE'2005 - June 2005 June 2005 25 25 ASCUE'2005 ASCUE'2005 - - June 2005 June 2005 26 26 13

ASCUE'2005 ASCUE'2005 - - June 2005 June 2005 27 27 ASCUE'2005 ASCUE'2005 - - June 2005 June 2005 28 28 14