in 2016 Chairman and CEO of MAPFRE February 8, 2017 2 The accounts - PowerPoint PPT Presentation

MAPFRE Presentation of Antonio Huertas annual results in 2016 Chairman and CEO of MAPFRE February 8, 2017

2 The accounts at a glance: 775 27,092 ATTRIBUTABLE PROFIT CONSOLIDATED + 9.4% REVENUES + 1.5% 22,813 97.4% PREMIUMS NON-LIFE COMBINED + 2.2% RATIO - 1.2 p.p Million euros

3 The accounts at a glance: 67,882 11,444 TOTAL EQUITY ASSETS + 7% + 10% 58,872 ASSETS MANAGED + 5.4% Million euros

A global company 4 4 MAPFRE is growing in its strategic markets RE Return to profitability Premiums +13.5% Premiums USA +4.5% Profit +22% 28.7% Distribution of premiums Brazil Profit sustained (- 71.3% 0.8%) in crisis context Revenues +6.6% Spain Abroad Profit +17.7% Spain Life premiums +18%

5 Premiums Profit Premiums/Profits by region 7,139 4,587 2,902 2,571 1,922 1,343 130 +6.6% -4.7% +4.5% +29.7% -5.4% -27.4% +13.4% 582 144 80 -103 15 39 -20 +17.7% -5.9% - - -74% -11% - NORTH LATAM LATAM IBERIA BRAZIL EMEA APAC AMERICA SOUTH NORTH Million euros

A global company 6 A diversified business. AUTOMOBILE Distribution of premiums 2015 2016 29 % 29 % REINSURANCE 2015 2016 2015 2016 5 % 5 % 15 % 17 % HEALTH 2015 2016 2015 2016 33 % 31 % 18 % 18 % LIFE GENERAL

MAPFRE Detailed results Fernando Mata analysis i n 2016 CFO February 8, 2017

8 8 17,700 Total premiums € 22,813m (+2.2%) Consolidated revenues € 27,092m in 2016 5,113 3,691 535 +1.5% + 1.5% + 5% - 2.1% - 6.8% OTHER LIFE NON-LIFE FINANCIAL REVENUES Million euros

9 Direct insurance by line Premiums by business unit 7,371 5,732 4,465 1,246 636 18,727 4,235 1,212 1,067 + 4% - 3%* + 5% + 2% - 2% + 1.7% + 13.5% + 3.2% - 2.5% AUTOMOBILE GENERAL LIFE HEALTH AND OTHER INSURANCE RE ASISTENCIA GLOBAL ACCIDENTS NON-LIFE RISKS Million euros *Does not include accepted reinsurance Due to absence of multi-year policies, especially in Mexico

Net profit 10 +9.4% € 775m in 2016 Breakdown of profit 775 +313 1,232 +48 -218 -560 -470 747 -173 NON-LIFE LIFE OTHER TAX EXTERNAL NET + 34% + 7% + 20.7% ITEMS* PARTNERS PROFIT - 4% Million euros *Includes other activities, holding expenses, adjustments for hyperinflation, and results of discontinued operations

11 Net profit by business unit 720 186 47 -56 + 8.1% + 22% - 18.1% - 71.2% INSURANCE RE GLOBAL ASISTENCIA Million euros RISKS

Combined ratio 1.2 12 percentage points 97.4% in 2016 Combined ratio by region less 94% 94.2% 100.3% 100.9% 101% 107.2% 119% IBERIA BRAZIL LATAM NORTH LATAM EMEA APAC AMERICA NORTH SOUTH

ROE ROE 13 8.8% in 2016 8% in 2015 ROE breakdown by country/unit 16.5% 15.2% 12.4% 11.9% 9.9% 5.7% Group ROE 8.8% NON-LIFE RE BRAZIL GLOBAL LIFE USA SPAIN RISKS SPAIN

Shareholders ’ equity 14 +552m. +6.4% € 9,127m as at December 2016 8,574 775 -400 218 -47 9,127 BALANCE RESULT FOR DIVIDENDS CONVERSION OTHER BALANCE 01/01/2016 PERIOD DIFFERENCES 01/01/2017 Million euros

15 15 Group balance sheet 2016 % Total + 6.5% 67,882 assets Investments 81% + 7.1% 48,553 & cash of investments are fixed income assets ( € 38,599m) € 16,950m Technical + 4.9% 47,993 provisions of Spanish sovereign debt Million euros

16 Capital structure Solvency Solvency II ratio Capital structure 200%* € 13,646m Tier 1 84% — Equity € 8,021m (93%) Tier 2 4% — Subordinated debt € 606m (7%) 7% — Senior debt 5% — Other bank debt Debt ratio *3rd Quarter 16%

€ € in premiums in 2016 17 Premiums Managed savings 2,165 2,111 2,005 613 259 22,510 5,291 3,208 Iberia € 7,139m in premiums in 2016 +6.6% + 2.6% + 18% + 2.1% + 5.3% - 1.1% + 2.3% + 4.2% + 30% AUTOMOBILE LIFE GENERAL HEALTH OTHER LIFE PENSION MUTUAL AND NON-LIFE TECHNICAL FUNDS FUNDS ACCIDENTS PROVISIONS

18 LATAM South BRAZIL 4,587 474 425 381 323 308 - 5% + 2% - 9% + 1% - 12% - 10% LATAM SOUTH 1,922 - 5% Latin America € 7,852m LATAM NORTH PERU COLOMBIA CHILE ARGENTINA OTHER 1,343 - 27% in premiums in 2016 LATAM North -9.7% 755 216 123 372 - 42% + 7% + 2% + 6% MEXICO PANAMA DOMINICAN OTHER CENTRAL REPUBLIC AMERICA

19 NORTH AMERICA 2,539 365 890 558 335 321 46 41 2,902 +6% -5% +18% +64% +23% +128% +4% -6% + 5% 2,571 EMEA + 30% International € 5,603m 130 APAC + 13% in premiums in 2016 +15%

MAPFRE Conclusions and strategy Antonio Huertas Presentation of annual results Chairman and CEO of MAPFRE i n 2016 February 8, 2017

21 21 Highlights of 2016 1 2 3 We improved We consolidated our position in Excellent year for profitability strategic markets MAPFRE RE Brazil Spain USA Profits which has increased its profits +9.4% showing very restoring +22% resilience profitable profitability to the growth crisis

22 2015 2016 Net 776 709 profit Net profit excluding extraordinary items Extraordinary 2015/2016 items CX contribution 187 +41% Torre MAPFRE capital 88 gain Goodwill write down -50 Net profit excluding 738 522 extraordinary items % variation +41% Million euros

23 Contribution to 2016 net results by entity 538 186 140 64 47 30 30 29 13 7 -31 -52 -56 The sum of the countries exceeds € 1,000m Million euros

24 24 As a result of all of this … We raised Dividend for year: 14.5 € 2,017m In total: cents per share against our € 446.5m 2016 results, 11.5 paid entirely in cash to shareholder percent more than the shaareholders in the Payout 57.6% remuneration period 2012-2016 previous year

25 25 Financial strengths of the year Reduction in Solvency Improved Global Costs Position Combined Ratio (-1.2%) 200% 97.4% Quality of Low level Stock market Capital of Debt appreciation (93% Tier 1) Ratio 16% +25% (vs. -2% Ibex)

26 26 Strengths of the business Position of Leadership Profitable Currency diversification Investments In strategic lines Weight of strong currencies Multichannel Stability and structure insurance business recurrence

27 The future of our activity Innovation We are prepared for the Autonomous cars, Big Data, approaching digital the Cloud, smart homes transformation Automation Mechanized tasks, elimination of redundancies New trends Cyber risks, manufacturers ’ public liability, car sharing The client as beneficiary Mobility, new coverages, joint learning, personalized products

28 Conclusions Our business model, and the Focus on profitable growth strategy, guarantee recurring growth over the coming years We are for the new client , market and competition prepared environments

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