ImplementIng CmmI for Development moDel maturIty level 2 (StageD) CIB SuCCeSS Story 2017
Quality is “Priority”! To uphold CIB’s distinct reputation as a leading To create outstanding stakeholder value by To grow and help others grow. and trusted fjnancial institution in Egypt. providing best in class fjnancial solutions to individuals and enterprises that drive Egypt's economy.
2017 awards World'S BeSt Bank In the emergIng marketS by EuromonEy • Best Trade Finance Provider in Egypt - by Global Finance • Best Treasury & Cash Management Providers in Egypt - by Global Finance • Best Foreign Exchange Provider in Egypt - by Global Finance • Best Bank in Egypt 2017 - by Global Finance • Best Bank in Egypt - by Euromoney • Best Bank in the Middle East 2017 - by Euromoney • Best Securities Services Providers in Egypt - by Global Finance • Best Cash Management Services in North Africa - by EMEA Finance • Best FX Services in North Africa - by EMEA Finance
Client FoCus our clients are at the center of our activities and their satisfaction is our ultimate objective. our success is dependent upon our capability to provide the best products and services to our clients; we are committed to helping our clients achieve their goals and be the best at what they do.
Client FoCus – industry oriented
Client FoCus – industry oriented More efgective and effjcient projeCt project management and System management\ SyStem development Processes. Development
Client FoCus – industry oriented optimized project delivery in terms of time, cost and It deliverable quality. More efgective and effjcient projeCt project management and System management\ SyStem development Processes. Development
Client FoCus – industry oriented • Enhanced Time-to-Market • Enhanced business CIB alignment optimized project delivery in terms of time, cost and It deliverable quality. More efgective and effjcient projeCt project management and System management\ SyStem development Processes. Development
Client FoCus – industry oriented CIB customers would enjoy better banking services, better experience, resulting in higher customer satisfaction and external CuStomer stronger customer loyalty. • Enhanced Time-to-Market • Enhanced business CIB alignment optimized project delivery in terms of time, cost and It deliverable quality. More efgective and effjcient projeCt project management and System management\ SyStem development Processes. Development
Client FoCus – industry oriented • Higher competitive advantage CIB customers would enjoy BankIng InDuStry • Enhanced image and better banking services, better reputation experience, resulting in higher customer satisfaction and external CuStomer stronger customer loyalty. • Enhanced Time-to-Market • Enhanced business CIB alignment optimized project delivery in terms of time, cost and It deliverable quality. More efgective and effjcient projeCt project management and System management\ SyStem development Processes. Development
why ProCess-based Model
why ProCess-based Model To be able to deal with an ever-changing world
why ProCess-based Model To be able to deal with an ever-changing world Technology is changing at an People also change frequently incredible speed
why ProCess-based Model To be able to deal with an ever-changing world Technology is changing at an People also change frequently incredible speed Everyone realizes the importance of having a motivated, quality work force and the latest technology, but even the fjnest people can’t perform at their best when the process is not understood or operating at its best.
transForMing For suCCess strategy
transForMing For suCCess strategy CIB BuSIneSS exCellenCe • Maximizing the performance of our existing businesses
transForMing For suCCess strategy CIB BuSIneSS exCellenCe • Maximizing the performance of our existing businesses It exCellenCe It performanCe exCellenCe
transForMing For suCCess strategy CIB BuSIneSS exCellenCe • Maximizing the performance of our existing businesses It exCellenCe It performanCe exCellenCe Change management team proDuCtIvIty SynergIzIng the performanCe anD overall proDuCtIvIty of the It Department In the form of • decreased project delivery delays. QualIty CoSt tIme • Decreased cost • decreased defects in the fjnal project deliverables • Enhanced project stability through efgective change management • Enhanced team productivity.
transForMing For suCCess strategy CIB BuSIneSS exCellenCe • Maximizing the performance of our existing businesses It exCellenCe It performanCe exCellenCe Change management team proDuCtIvIty SynergIzIng the performanCe anD overall proDuCtIvIty of the It Department In the form of • decreased project delivery delays QualIty CoSt tIme • Decreased cost • decreased defects in the fjnal project deliverables • Enhanced project stability through efgective change management • Enhanced team productivity theSe oBjeCtIveS are BuIlt on a SolID founDatIon of • Continuous improvement • Efgective risk management rISk ContInuouS teChnology management proCeSS Improvement exCellenCe • Applying latest technologies
Cib suCCess story
Cib suCCess story CmmI-Dev ml2 CertIfICate
CMMi-deV Ml2 iMPleMentation aPProaCh ImplementatIon approaCh
CMMi-deV Ml2 iMPleMentation aPProaCh ImplementatIon approaCh CoaChIng anD traInIng • introduction to CMMi Offjcial Training • Coaching the team throughout the project
CMMi-deV Ml2 iMPleMentation aPProaCh ImplementatIon approaCh CoaChIng anD traInIng • introduction to CMMi ConSultIng Offjcial Training • Coaching the team • Perform a gap analysis throughout the project • Implement CMMI-DEV ML2 process areas
CMMi-deV Ml2 iMPleMentation aPProaCh ImplementatIon approaCh CoaChIng anD aSSeSSment traInIng • Introduction to CMMI Offjcial • introduction to CMMi ConSultIng Training • Coaching the team Offjcial Training throughout the project • Coaching the team • Perform a gap analysis throughout the project • Implement CMMI-DEV ML2 process areas
teaM Collaboration Management Support and Commitment Contract Feedback for Continual Improvement Quality Assurance SECC Certification Office Gap Project Visit Project Management Analysis Plan Reports Report Project Management Head Consultation Project Coordination BRM PMO Auditing Management - Gap Analysis QA Audit Audit - Process Definition REQM QA Audit SAM PMC MA CM Policy Checklist Log PP Plan PP - Process Implementation Training Reporting Peer Review - Introduction to CMMI-DEV Common Findings Escalation Findings Report Log Assessment Report PPQA - Spot Check Team Coaching System Development - ATM Training - Readiness Assessment Analysis and Trending System Development Head - SCAMPI A Governance Coordination Analysis Design Continual Improvement and Control Triggers REQM REQM QA Audit PMC PMC CM MA PP PP Plan Act Plan Check Do Peer Review PPQA
CMMi For Cib it –iMPleMentation sCoPe iMPleMentation sCoPe is deliMited by the Following boundaries
CMMi For Cib it –iMPleMentation sCoPe iMPleMentation sCoPe is deliMited by the Following boundaries organIzatIon Commercial International Bank – Egypt
CMMi For Cib it –iMPleMentation sCoPe iMPleMentation sCoPe is deliMited by the Following boundaries organIzatIonal organIzatIon unItS Commercial International IT Department Bank – Egypt projeCt management Managing outsourced projects SyStem Development Developing internal enhancements
CMMi For Cib it –iMPleMentation sCoPe iMPleMentation sCoPe is deliMited by the Following boundaries organIzatIonal ImplementatIon organIzatIon unItS type Commercial International IT Department Staged Bank – Egypt projeCt management Managing outsourced projects SyStem Development Developing internal enhancements
CMMi For Cib it –iMPleMentation sCoPe iMPleMentation sCoPe is deliMited by the Following boundaries organIzatIonal ImplementatIon SCope of proCeSS organIzatIon unItS type areaS Commercial International IT Department Staged All process areas are Bank – Egypt applied except the “SAM” process area for the system projeCt management Managing outsourced development function projects SyStem Development Developing internal enhancements
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