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Identify What the Ca Cana nadian dian Co Cons nsum umer er Values and Why? presented by: Virginia Zimm 1 Faye Clack Communications Inc. n? ho how do do we be begi gin? understand the value chain research


  1. “Identify What the Ca Cana nadian dian Co Cons nsum umer er Values and Why?” presented by: Virginia Zimm 1 Faye Clack Communications Inc.

  2. n? ho how do do we be begi gin? • understand the value chain • research • target audience • trends • distribution channels • know your brand promise • goals and objectives • strategy • tactics • measurables and ROI • examples 2

  3. Ca Cana nadian dian Foo ood d Valu lue Ch Chain in Packer Manufacturer Shipper Retailer Gov’t Processor Foodservice Ag U Consumer Broker Research Wholesaler Station Distributor Seed Co. Grower What’s missing? Producer

  4. Ca Cana nadian dian Foo ood d Valu lue Ch Chain in Packer Manufacturer Shipper Retailer Gov’t Processor Foodservice Ag U Broker Consumer Research Wholesaler Station Distributor Seed Co. Grower Communications Producer

  5. Ca Cana nadian dian Foo ood d Valu lue Ch Chain in Gov’t Manufacturer Packer Retailer Shipper Foodservice Processor Broker Consumer Wholesaler Distributor Grower Communications Producer Ag U Research Station Seed Co.

  6. Nu Number ber 1 Pr Prio iority ity Id Identify ntify Wh What You our Co Cons nsum umer er Valu lues s and nd Wh Why? y?

  7. rese sear arch

  8. wha hat t do do the hey y valu lue? value equals = ₊ relevant products ₊ personal need ₊ emotional connection ₊ quality ₊ access ₊ social status ₊ social responsibility ₊ family need ₊ fair price 8

  9. who ho is is y you our target et aud udie ience nce? almost 34 million people lowest pop density in the world 3.3 people per square kilometers 9 th largest economy in the world median age: 39.5 years male: 38.6 years female: 40.4 years 9

  10. wher here e do do the hey y li live? most populated province – 13.5 mil 38.7 % of Canada Toronto is largest city – 5.8 mil most multicultural province 10

  11. stage target et aud udie ience nce- li life st 11

  12. target et aud udie ience nce – li life st styl yle education gender complexity urbanite, suburbanite, rural where do they get their news? type of employment income vegetarianism, “ alteranavors dietary needs/ preferences vegan critical/chronic health issues sexual preference food sensitivities and allergies technology savvy political stance and/or religion sedentary or active pet lovers, friends of the earth brand lovers, brand haters sensory fascination 12

  13. kno now the he trends nds • health & wellness • natural and organic • convenience • premium • fresh, fast & functional • global/ethnic flavours • regional and local • environmental social responsibility • 13

  14. kno now the he di dist strib ibution ution cha hannels nnels • regional • national • global • retail • foodservice • Industrial 14

  15. create/ te/ know your ‘brand’ promise branding is a social phenomenon in Canada consumers purchase based on the brand experience as well as the product benefit delivered • description • unique value proposition • reputation • product features/benefits • success stories • community alignment 15

  16. es goa oals ls and nd ob obje jectiv tives specific measurable achievable relevant timely 16

  17. develop a strategy… … that actively engages key influencers and your consumer with your brand promise , by delivering a series of relevant, compelling key messages , using credible spokespeople [tv, radio, newsprint, Internet, social platforms, grass roots etc.] at appropriate points of contact in each regional market to build brand awareness, preference , purchase frequency and loyalty, throughout the year 17

  18. de develop lop tactic tics s tha hat sa satis isfy y the he strate st tegy gy product launches – hotels, shows, restaurants, retail conventional media outreach – tv, print, radio social media and digital marketing – websites, blogs, twitter, facebook, You tube tv and radio tours trade/consumer shows – grocery innovations, food & wine shows trade and government relations – outreach 18

  19. measur surea eables les and nd ROI Did we meet our goals and objectives? consumer research – pre and post media impressions editorial value sales increase trade reaction successes and areas for improvement 19

  20. examples…. 20

  21. the he 7 keys t s to o su success ss 1. it’s all about them 2. understand human behaviour – win hearts then minds 3. speak to your consumer with all 5 senses – compete on value not price 4. make it simple and authentic 5. You are not an island- collaborate 6. WTF 7. the most important key to marketing and public relations success…….. 21

  22. kno now you our con onsu sumer mer, , wha hat t the hey y value and why…… 22

  23. Qu Ques estions? tions? 23

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