I mple me nting HUD’ s Co o rdina te d E ntry Re q uire me nts in Ne w Ha mpshire Bure a u o f Ho me le ss a nd Ho using Se rvic e s Offic e o f Huma n Se rvic e s NH De pa rtme nt o f He a lth a nd Huma n Se rvic e s
T he Why We c a n ha ve a Co o rdina te d E ntry Syste m tha t c o nne c ts the rig ht pe rso n(s) to the rig ht re so urc e (s) a t the rig ht time a s fre q ue ntly a s re so urc e s o c c ur, ho using pe o ple in o rde r o f c o mmunity- de te rmine d prio ritiza tio n po pula tio ns, witho ut driving do wn o ur c o unts “E nding Ho me le ssne ss” me a ns no t o nly e nsuring tha t o ur c o mmunity’ s mo st vulne ra b le ne ig hb o rs, living a nd sle e ping o utside a nd in she lte r, e nte r pe rma ne nt ho using , b ut we de mo nstra te syste m-wide re duc tio ns in pe o ple e xpe rie nc ing ho me le ssne ss itse lf Community Solutions, BFZ LS 2 Denver, Break Out Session 2
T his pro c e ss wa s b o rn o ut o f a c o mmunity a c kno wle dg e me nt tha t o ur ma ze -like syste m wa s to o c umb e rso me fo r o ur mo st vulne ra b le ne ig hb o rs to suc c e ssfully na vig a te . T hus, CE S stitc he s e xisting pro g ra ms to g e the r a c ro ss the sta te o f NH into a no - wro ng do o r syste m, c o nne c ting ho me le ss c lie nt(s) to the b e st re so urc e b a se d o n the ir ne e ds.
24 CF R 578.3: T he de finitio n “…a c e ntra lize d o r c o o rdina te d pro c e ss de sig ne d to c o o rdina te pro g ra m pa rtic ipa nt inta ke a sse ssme nt a nd pro visio n o f re fe rra ls. A c e ntra lize d o r c o o rdina te d a sse ssme nt syste m c o ve rs the g e o g ra phic a re a , is e a sily a c c e sse d b y individua ls a nd fa milie s se e king ho using se rvic e s, is we ll a dve rtise d, a nd inc lude s a c o mpre he nsive a nd sta nda rdize d a sse ssme nt to o l….
Re q uire me nts CPD-17-0, issue d 1/ 23/ 17, No tic e E sta b lishing Additio na l Re q uire me nts fo r a Co ntinuum o f Ca re Ce ntra l o r Co o rdina te d Asse ssme nt Syste m E a c h Co C MUST e sta b lish o r upda te its c o o rdina te d e ntry pro c e ss in a c c o rda nc e with the re q uire me nts o f 24 CF R 578.7(a )(8) a nd the a b o ve no tic e b y 1/ 23/ 18
Co re E le me nts fo r a Co o rdina te d E ntry Pro c e ss Co ve r the e ntire a re a c la ime d b y the Co C Be e a sily a c c e ssib le b y individua ls & fa milie s se e king ho using o r se rvic e s Be we ll a dve rtise d I nc lude a c o mpre he nsive & sta nda rdize d a sse ssme nt to o l
CE Re q uire me nts Co nt’ d Pro vide a n initia l, c o mpre he nsive a sse ssme nt o f individua ls a nd fa milie s fo r ho using & se rvic e s I nc lude a spe c ific po lic y to g uide the o pe ra tio n o f the c e ntra lize d o r c o o rdina te d a sse ssme nt syste m to a ddre ss the ne e ds o f individua ls a nd fa milie s who a re fle e ing , o r a tte mpting to fle e , do me stic vio le nc e , da ting vio le nc e , se xua l a ssa ult, o r sta lking , b ut who a re se e king she lte r o r se rvic e s fro m no n-vic tim spe c ific pro c e ss
DRAFT
De a d e nds, c lo se d do o rs Se a mle ss Co nne c tio ns E ndle ss inta ke s, a pplic a tio ns, & wa iting lists 1 surve y fo r re a l-time ho using o ppo rtunitie s & suppo rts E a c h o rg a niza tio n do ing it a ll E a c h o rg a niza tio n do ing wha t the y do b e st
DRAFT
Co mpo ne nts Assist Re fe r • Ho using • As pe rma ne nt no w Na vig a to rs he lp ho using hig h-ne e d re so urc e s pa rtic ipa nts b e c o me • Co o rd ina te d c o lle c t a ll K a va ila b le , CE S stre e t d o c ume nts fa c ilita te s o utre a c h ne e d e d fo r re fe rra ls to e ng a g e s ho using pe rso ns o f ho me le ss a pplic a tio n & hig he st prio rity ne ig hb o rs a c c o mpa ny to a nd b e st fit fo r with a ne w, ho using tha t re so urc e . unive rsa l a ppo intme nts tria g ing a sse ssme nt
Ac c e ss Po ints (Re q uire d b y HUD A c e ntra l lo c a tio n o r lo c a tio ns within a g e o g ra phic a re a whe re individua ls a nd fa milie s pre se nt to re c e ive ho me le ss ho using & se rvic e s A 211 o r o the r ho tline syste m tha t sc re e ns a nd dire c tly c o nne c ts c a lle rs to a ppro pria te ho me le ss ho using & se rvic e pro vide rs
Ac c e ss Po ints c o nt’ d A “no wro ng do o r” a ppro a c h in whic h a ho me le ss fa mily o r individua l c a n pre se nt a t a ny ho me le ss ho using a nd se rvic e pro vide r in the g e o g ra phic a re a b ut is a sse sse d using the sa me to o l a nd me tho do lo g y so tha t re fe rra ls a re c o nsiste ntly c o mple te d a c ro ss the Co C A spe c ia lize d te a m o f c a se wo rke rs tha t pro vide s a sse ssme nt se rvic e s a t a pro vide r lo c a tio ns within the Co C A re g io na l a ppro a c h in whic h “hub s” a re c re a te d within sma lle r g e o g ra phic a re a s
Additio na l HUD Re q uire me nts F ull Co ve ra g e L o we ring Ba rrie rs Use o f Ma rke ting Sta nda rdize d Stre e t Outre a c h Ac c e ss Po ints & E me rg e nc y Asse ssme nt Se rvic e s Appro a c he s Ho me le ssne ss Use o f Pre ve ntio n Se rvic e s Sta nda rdize d Prio ritiza tio n in the Re fe rra l Pro c e ss
Co nt’ d Re fe rra ls to Da ta Se c urity Pa rtic ipa ting Pro te c tio n Pro je c ts Asse sso r T ra ining Sa fe ty Pla nning Ong o ing pla nning Pa rtic ipa nt a nd sta ke ho lde r Auto no my c o nsulta tio n e va lua tio n Priva c y Pro te c tio ns
SO wha t do e s this a ll me a n fo r NH? T hro ug h the Built fo r Ze ro mo ve me nt, in c o o rdina tio n with GNCOC a nd MCOC, we ha ve b e g un to te st a nd imple me nt HUD’ s Co o rdina te d E ntry Re q uire me nts sta te wide . DRAFT
T he Visio n Build o n c urre nt infra struc ture utilizing 211 Unive rsa l a sse ssme nt to o ls use d sta te wide Re g io na l CE imple me nta tio n b a se d o n wha t wo rks b e st fo r tha t re g io n o r Co C Utiliza tio n o f HMI S with a n sha re d syste m a mo ng CE pro g ra ms
Asse ssme nt T o o ls a nd pro c e sse s pe r CPD 17-01 Co Cs’ sho uld de ve lo p o r se le c t sta nda rdize d to o ls to fa c ilita te the ir sta nda rdize d a sse ssme nt pro c e ss tha t g a the r o nly the info rma tio n ne c e ssa ry to de te rmine the se ve rity o f ne e d a nd e lig ib ility fo r ho using a nd re la te d se rvic e s, a nd tha t c a n pro vide me a ning ful re c o mme nda tio ns to pe rso ns b e ing a sse sse d.
Asse ssme nt Pha se s ma y inc lude : Sc re e ning fo r dive rsio n o r pre ve ntio n Asse ssing she lte r a nd o the r e me rg e nc y ne e ds I de ntifying ho using re so urc e s a nd b a rrie rs E va lua ting vulne ra b ility to prio ritize fo r a ssista nc e
Co o rdina te d E ntry: I mpro ve me nts 211, the c urre nt ho me le ss ho tline , will b e c o me the “no wro ng do o r” fo r a ny NH c itize n(s) a t risk o r e xpe rie nc ing ho me le ssne ss 211 will c o mple te NH’ s Pre ve ntio n a nd Dive rsio n T o o l (PDT ), whic h is b a se d o ff the Na tio na l Allia nc e to E nd Ho me le ssne ss’ s sa mple to o l
Dive rsio n Co mmunitie s tha t re duc e o ve ra ll ho me le ssne ss a c ro ss the ir e ntire syste m unlo c k dive rsio n
Pre ve ntio n vs Dive rsio n: Wha t’ s the diffe re nc e ? Pre ve ntio n= susta ining a n e xisting sa fe , a ppro pria te te na nc y Dive rsio n= lo c a ting sa fe , a ppro pria te a lte rna tive s to she lte r o nc e a pe rso n/ fa mily ha s b e c o me ho me le ss BFZ/ Community Solutions
Pre ve ntio n a nd Dive rsio n Purpo se : Re duc e e ntrie s into ho me le ss syste m a nd dire c t ho use ho lds e nte ring syste m to a ppro pria te e me rg e nc y se rvic e s Whe n to Administe r: I mme dia te ly, a s c lie nt(s) pre se nt the mse lve s to e nte r the ho me le ss syste ms to a c c e ss se rvic e s Ho w to Administe r: 211 o r e ntry po int c o mple te PDT b y pho ne o r in pe rso n a s pe o ple initia lly a c c e ss the ho me le ss se rvic e syste m
T a b le 1: Pre ve ntio n, Dive rsio n a nd Ra pid I nte rve nti Se rvic e s Pro vide d Re -ho using Co nsume r’ s Ho using Situa tio n o n Use d (I n All I nte rve ntio ns) AT I MMI NE NT RI SK OF L OSI NG HOUSI NG PRE VE NT I Ho using Se a rc h ON (pre c a rio usly ho use d a nd no t ye t Re nta l Sub sidy ho me le ss) Othe r F ina nc ia l Assista nc e Utility Assista nc e Ca se Ma na g e me nt Me dia tio n Co nne c tio n to Ma instre a m Re so urc e s L e g a l Se rvic e s RE QUE ST I NG SHE L T E R DI VE RSI ON (a t the “fro nt do o r” o r a no the r pro g ra m/ syste m e ntry po int se e king a pla c e to sta y) I N SHE L T E R RAPI D RE -HOUSI NG/ Pe rma ne nt Suppo rtive (ho me le ss/ in the ho me le ss a ssista nc e syste m) Ho using
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