Human Capital Recommendations 1 3/30/16 Human Capacity: Goal Tree - PDF document

3/30/16 Carver County RCP Innovation Project: Group 6 – Human Capacity: Resourcing, Training & Leadership Development MBA 6220 Team 6 Members: Alyssa Bowersock, Claire Dunlap, Michael Hektner, Daniel Korman, Jason Lusk, Nick Reveland, GarreG Sohn Carver County Sponsor: Tom Vellenga Carver County Point of Contact: Lorraine Brady Group 6 – Project Scope Assessment • Assess where Carver County is at and where it desires to be with human capital required to drive and sustain innovation along with developing a cultural transformation. Reconfirm the constraints outlined in 2015 recommendation #5. Determine if the county has a desire to use the innovation as part of their leadership development program. • Assess the make-up and effectiveness of the advisory committee/innovation leadership team. Determine desires/needs requirements for leadership/sponsor/champion training to support innovation projects and overall cultural transformation. • Assess how current training and upskilling is done regarding: Lean, change management, facilitation techniques (who does it, cost, effectiveness, etc.). Know what training is available within the region in the areas of lean, facilitation and change management, along with the cost and time required. Recommendations • Recommend how to increase indirect staff time dedicated to innovation. • Recommend (with content outline & timing, cost/resources) training/workshops to engage county leadership. Human Capital Recommendations 1

3/30/16 Human Capacity: Goal Tree Goal Strategy Projects Select Preliminary Division Partners and Identify Process Improvement Champions Gain commitment to allocate % of achieved savings to reinvest in Innovation Resource Commitment Establish plan that within 2 years Lorraine transitions to 100% focus on Innovation Develop Carver County Facilitate 6 th Member on ILT from ER Human Capacity plan Identify/leverage success stories to influence (resourcing, training & county buy-in leadership Identify Industry Partners to support innovation development) that training supports ongoing ILT Activism commitment to Develop plant to Implement ABLE Light program Innovation as a county Facilitate transition to include “vision core competency. innovation” (longer-term) Identify free and paid for classes to facilitate employee training to support PI activities Employee Training Use Process Improvement Training and Facilitation as part of Leadership Dev. Grant Applications Apply for grants to fund innovation expenses Recommendation 1 Commit Resources to Process Improvement (PI) Activities Operational (0 – 2 Years) – Gain momentum for PI activities and develop champions 1) Identify 2-3 Divisions that have expressed enthusiasm for PI activities 2) With management, identify 1 to 4 people from selected divisions to train as PI champions – integrate with leadership development program (specific details covered later) 3) Commitment to reinvest (a portion of) savings into Innovation Development: a) Fund additional employee/leadership training long-term b) Free up Lorraine to spend 100% of her time managing innovation c) Facilitate more active participation by ER on the ILT To develop human capacity commit and invest – sometimes at the expense of day- to-day responsibilities. Savings gained should be reinvested to further progress. Recommendation 1 Commit Resources to Process Improvement Activities Continued Strategic - (Year 3 and Beyond) – Create a new future through innovation beyond process improvement activities 1) Ensure engagement of all divisions in PI Activities to support true cultural change – each division will have a small core to lead/facilitate PI activities 2) Move beyond Process Improvement to Create a New Future – pivot from momentum gained from creating a subculture of continuous PI, commit resources to visionary innovation (4 th quadrant of Innovation Circle) Grow from just focusing on “How can we do things better?” to “How can we or will we need to do things 5 or 10 years from now?” 2

3/30/16 Recommendation 2 Recommendation 2 – ILT Activism Operational – (0-2 Years) – Identify innovation partners and celebrate success 1) Add a representative from ER 2) Develop relationships with Carver County Industry Partners to support training efforts 3) Identify relevant external success stories now, promote own success stories when available a) Communicate plans for reinvestment – requires SMART goals and tracking b) Develop program to communicate/celebrate successes on a more frequent basis Strategic - (Year 3 and Beyond) – Championing innovation as a part of Carver County’s culture 4) Provide insight and context for moving beyond process improvement to “visionary innovation” by understanding differences and facilitating next steps The ILT must continue to be the Change Leader by creating new opportunities for innovation and communicating the benefits that are brought through participation. Recommendation 3 Recommendation 3 – Training Programs for Managers and Employees Operational – (0 – 2 Years) Identify suitable training programs for leadership and employees 1) Exposure and training options a) Free training resources offered through Minnesota Office of Continuous Improvement b) Manufacturer’s Alliance (Golden Valley) Green Belt Certification ($1,720 per student ) c) Mini-master of the Lean Enterprise – St. Thomas University ($2,695 per student ) d) SixSigma.us’ Lean Fundamentals training ($2,000 per student ) 2) Integrate ABLE Light program into carver county - provides leadership opportunities for county employees by giving them a leadership role to plan, develop and implement a county project Strategic – (Year 3 and Beyond) - Continue to reinvest savings in training programs for leadership 3) Goal of sending 1-4 leaders within all functional areas to receive formal training from private sector programs 4) Innovation Champion will be responsible for updating the ILT on project status within their functional area 5) Consider program for Systematic Inventive Thinking Continue to invest in innovation through a blend of free and formal training opportunities Recommendation 4 Recommendation 4 – Apply for grants to fund future innovation expenses Operational – Short term focus & successes (0-2 Years– Apply for Private or Federal Grant for fiscal year 2017 1) Apply for Bush Foundation “Community Innovation” or a similar grant in 2017 to fund training expenses 2) Identify and apply for Federal grants during fiscal year 2017 & or 2018 3) Begin to allocate a small portion of time 1-2% during ILT meetings to discuss grant options Strategic - Point of arrival ( Year 3 and Beyond ) – Allocate 3-5% of ILT time towards finding/applying for grants 1) Apply for grants annually at the Federal level 2) Apply for grants annually with private foundations (ex. Bush Foundation) 3) Work with other government entities/county departments to apply for larger grants 4) Fund innovation training, and technology enhancements with grant funds The County may be able to significantly expand its innovation efforts with grant awards . Ramsey County was awarded the “Community Innovation” grant by the Bush Foundation 3