HOW TO CASH IN BY DELIVERING ENGAGING CUSTOMER CONVERSATIONS ABOUT - PowerPoint PPT Presentation

HOW TO CASH IN BY DELIVERING 
 ENGAGING CUSTOMER CONVERSATIONS

ABOUT TRUVISIBILITY • 2012: Founded by Alexander Koval, PhD. • Headquarters newly located in sunny Deerfield Beach. • Over fifty employees in four offices in U.S., Russia, Ukraine. • World-class software development company. • Core competencies in SaaS & digital marketing technology. • 2017: TruVisibility Digital Marketing Platform. • 2018: TruChat multichannel conversational marketing platform.

WHY CONVERSATIONAL MARKETING?

WHY CONVERSATIONAL MARKETING? SOME OF THE BENEFITS FOR BUSINESSES One-to-one conversations with chatbots more effectively capture leads, inform, help to persuade, sell, support. 24x7 customer support: Never get tired. Always available. Take over smaller/time-consuming tasks so people can dedicate their time to bigger/more important ones. Today, customers want immediate service, immediate answers, and immediate fulfillment. Provide consistent responses & consistent answers.

INDUSTRIES THAT WILL BENEFIT THE MOST FROM CHATBOTS Source : MINDBOWER INFO SOLUTIONS & 'CHATBOTS JOURNAL 90% 60% 30% 0% E-commerce Healthcare Recruitment Hospitality Technology Insurance Other Retail Logistics

BUSINESS FUNCTIONS THAT WILL BENEFIT THE MOST FROM CHATBOTS 100% 75% 50% 25% 0% g a e g t s r n n i c e t n d n e i i h i s v e t m e t s r e M O m e e k t S i c r u y l o a a a r r M i e r c P c P e m o / R s r S o e e t d l s a r u S O C Source : MINDBOWER INFO SOLUTIONS & 'CHATBOTS JOURNAL

WHICH PLATFORM(S) / NETWORK(S) WOULD YOU PREFER TO BUILD A CHATBOT FOR? 100 75 50 25 0 e r p r k m t k e k e e t a o p i i p c t K a h h s o a t a y b r t i C b l g s w O k e S t e e S e a W T W c l h e a W T y F n a p m o C Source : MINDBOWER INFO SOLUTIONS & 'CHATBOTS JOURNAL

CHATBOTS ARE USED ACROSS 
 THE CUSTOMER LIFECYCLE UTILIZATION OF CHAT AT VARIOUS STAGES OF THE CUSTOMER ENGAGEMENT LIFECYCLE 29% 39% 32% 24% 18% 39% AWARENESS SALES: SUSPECT SALES: EARLY SALES: MID SALES: CLOSING SUPPORT Source : AMA

No ARE YOU 5% HAPPY WITH THE WAY CHATBOTS ARE HELPING YOUR BUSINESS? Yes 95% Source : MINDBOWER INFO SOLUTIONS & 'CHATBOTS JOURNAL

��� INDUSTRY AWARENESS & ADOPTION “ Only 4% of enterprises have deployed conversational interfaces, but 38% are planning to or actively experimenting. This market is set for growth. DEVELOPERS BELIEVE THERE IS A LACK OF AWARENESS AMONG — Gartner, June 2018 BUSINESSES ABOUT CHATBOTS BIG OPPORTUNITY FOR DEVELOPERS! Sources : MINDBOWER INFO SOLUTIONS & 'CHATBOTS JOURNAL. GARTNER

CHOOSING A CONVERSATIONAL PLATFORM ? CONSIDERATIONS FOR DEVELOPERS Is it right for my customers How good is their tech What’s the learning curve How’s their support Will it help me make $$$

INTRODUCING TRUCHAT FOR DEVELOPERS, DESIGNERS, MARKETERS & AGENCIES

THE $$$ MAKING PLATFORM FOR BUILDING AMAZING MULTICHANNEL CHATBOTS!

WHY TRUCHAT IS THE RIGHT SOLUTION THE POWER OF AND Chatbot AND live chat capabilities integrated into one easy-to-use total conversational solution. Ready-to-use chatbots get you started fast collecting leads, servicing users, AND then, customize with TruChat’s Visual Flow Builder and intents builder. Scripted flows AND NLP allow your bot to respond to unscripted inputs—program your FAQ right into your bot to increase customer engagement. Mobile app lets users monitor chatbot AND live chat sessions, take over chatbot sessions in progress, view histories, tickets & more.

WHY TRUCHAT IS THE RIGHT SOLUTION THE POWER OF AND The chatbots you build will work on any website AND 
 Facebook, Twitter, Slack & other channels with no changes. Build text AND rich content into your conversations, including: video, images, audio, files, variables & more. AND , add TruVisibility email marketing, website builder & more to build a total digital marketing solution. Create powerful chatbots with no coding AND ready-to- use templates get you started building chatbots fast. You get a free developer account AND a revenue stream from each client you sign up to TruChat.

START YOUR FREE TRIAL AT TruChat.io JOIN OUR PARTNER PROGRAM TruChat.io/partner-program