How Anaplan Used Splunk Cloud and ITSI Martin Hempstock to Monitor Our Monitoring & Metrics Architect Cloud Anaplan Platform
About Anaplan
About Anaplan
The Anaplan Smart Business Platform™
IT FINANCE MARKETING Agile Implementation Planning, Budgeting, and Forecasting Marketing Performance Management Corporate Strategic Planning Marketing Resource Management Financial Consolidation Trade Promotion Planning Smart Reporting and Analysis Account Segmentation and Scoring Tax and Treasury business for your HR SALES enterprise Workforce Planning Territory and Quota Planning Workforce Optimization Incentive Compensation Headcount and Payroll Planning Sales Forecasting Succession Planning Deal Desk Onboarding SUPPLY CHAIN Supply Planning Demand Planning Sales and Operations Planning
Life before Logs were stored on a central log server • Splunk Used egrep to interrogate logs • Only Level 3 and TechOps had access to the logs. • Understanding of the logs was limited •
Search for a log Requirements management tool Ø Tamperproof Ø Speedup incident resolution Ø Scale Ø Easy to use Ø Grep like functionality
Search for a log Why management tool Ø Powerful Ø Cloud Ø Community
Model Performance
JVM Data
Debug Dashboard
Growing Splunk at Anaplan
Evolution of •Splunk is Born at Anaplan January 2014 Splunk At Anaplan March 2014 •Splunk is extended to Customer Success •Full time Splunk Architect role created December 2014 •Splunk is used for Customer Health Monitoring Feb 2015 •Second Splunk Hire July 2015 •Built a center of excellence September 2015 March2016 •Splunk ITSI
Development
Glue Analysis
Memory Optimization
Memory Optimization
Usage Statistics
Application Debug
Development Ø TA-anaplan-build-check Apps Ø Anaplan-DWA-Simulator Ø TA-alerta In house Ø Word Tools tools
Development Apps TA-user- agents
Customer Success
Performance
Anaplan Integration
TechOps / DevOps
Build Report
Bugs
Capacity Planning
IT Service Intelligence
Additional Data Feeds
JVM Data
Glass Tables
Service Analyzer
Dynamic Thresholding
KPI Weighting
What Next Ø Build on ITSI Ø Add event feeds Ø Use it for event notification Ø Security Feeds Ø Prediction and Self-Healing. Ø User Behavior Analytics Ø Security Ø Product
Take Aways Ø Splunk has gave us the Speed and Flexibility Needed. Ø Centrally Managed Splunk Team has worked well for us. Ø Look at Splunk Base however it wasn’t a steep learning curve to write out own apps. Ø With ITSI deployment planning is everything.
Q A
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