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How Anaplan Used Splunk Cloud and ITSI Martin Hempstock to Monitor Our Monitoring & Metrics Architect Cloud Anaplan Platform About Anaplan About Anaplan The Anaplan Smart Business Platform IT FINANCE MARKETING Agile


  1. How Anaplan Used Splunk Cloud and ITSI Martin Hempstock to Monitor Our Monitoring & Metrics Architect Cloud Anaplan Platform

  2. About Anaplan

  3. About Anaplan

  4. The Anaplan Smart Business Platform™

  5. IT FINANCE MARKETING Agile Implementation Planning, Budgeting, and Forecasting Marketing Performance Management Corporate Strategic Planning Marketing Resource Management Financial Consolidation Trade Promotion Planning Smart Reporting and Analysis Account Segmentation and Scoring Tax and Treasury business for your HR SALES enterprise Workforce Planning Territory and Quota Planning Workforce Optimization Incentive Compensation Headcount and Payroll Planning Sales Forecasting Succession Planning Deal Desk Onboarding SUPPLY CHAIN Supply Planning Demand Planning Sales and Operations Planning

  6. Life before Logs were stored on a central log server • Splunk Used egrep to interrogate logs • Only Level 3 and TechOps had access to the logs. • Understanding of the logs was limited •

  7. Search for a log Requirements management tool Ø Tamperproof Ø Speedup incident resolution Ø Scale Ø Easy to use Ø Grep like functionality

  8. Search for a log Why management tool Ø Powerful Ø Cloud Ø Community

  9. Model Performance

  10. JVM Data

  11. Debug Dashboard

  12. Growing Splunk at Anaplan

  13. Evolution of •Splunk is Born at Anaplan January 2014 Splunk At Anaplan March 2014 •Splunk is extended to Customer Success •Full time Splunk Architect role created December 2014 •Splunk is used for Customer Health Monitoring Feb 2015 •Second Splunk Hire July 2015 •Built a center of excellence September 2015 March2016 •Splunk ITSI

  14. Development

  15. Glue Analysis

  16. Memory Optimization

  17. Memory Optimization

  18. Usage Statistics

  19. Application Debug

  20. Development Ø TA-anaplan-build-check Apps Ø Anaplan-DWA-Simulator Ø TA-alerta In house Ø Word Tools tools

  21. Development Apps TA-user- agents

  22. Customer Success

  23. Performance

  24. Anaplan Integration

  25. TechOps / DevOps

  26. Build Report

  27. Bugs

  28. Capacity Planning

  29. IT Service Intelligence

  30. Additional Data Feeds

  31. JVM Data

  32. Glass Tables

  33. Service Analyzer

  34. Dynamic Thresholding

  35. KPI Weighting

  36. What Next Ø Build on ITSI Ø Add event feeds Ø Use it for event notification Ø Security Feeds Ø Prediction and Self-Healing. Ø User Behavior Analytics Ø Security Ø Product

  37. Take Aways Ø Splunk has gave us the Speed and Flexibility Needed. Ø Centrally Managed Splunk Team has worked well for us. Ø Look at Splunk Base however it wasn’t a steep learning curve to write out own apps. Ø With ITSI deployment planning is everything.

  38. Q A

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