HEALING THE DIVIDE IN HEALTHCARE ARCHITECTURE KELLY ALTER ARCHITECT, LEED AP ECKENHOFF SAUNDERS ARCHITECTS Image: Eckenhoff Saunders
MEET THE OFFICE Who: 50 Architects & Interior Designers in Chicago What: 36 years designing healthcare spaces Why: Passionate about improving the physical space and putting clients first
MEET THE ARCHITECT KELLY ALTER Architect, LEED AP Designer: 12 years designing healthcare spaces in Chicago Adventurer: Curious and passionate about space, health, & wellness Patient: Skateboarding → Fractured foot → DVT & PE
THE DIVIDE: PAST / FUTURE PATIENT / PROVIDER MEDICINE / WELLNESS
HEALING BY DESIGN: IDENTIFY / EXPLORE / INTEGRATE /
IDENTIFY: CHALLENGES
CHALLENGES TAKE A CRITICAL LOOK ● INCONVENIENT LOCATION ● LONG WAIT TIMES ● UNCOMFORTABLE WAITING SPACES ● RUSHED APPOINTMENTS ● POOR INTEGRATION OF TECHNOLOGY ● INTERACTION INHIBITED BY LAYOUT ● OVERLOADED HEALTH SYSTEM ● LIFESPAN VS HEALTHSPAN ● PHYSICIAN SHORTAGE & BURNOUT ● DRAB AESTHETIC Image: Steelcase
EXPLORE: INNOVATIONS
INNOVATORS Servie ONE MEDICAL “A modern approach to primary care. This is no ordinary doctor’s office. Rather than do things the typical way, we’ve created a membership-based primary care practice truly designed around our patients’ needs.” Images: One Medical
INNOVATORS FORWARD “Healthcare Built to Listen. We’re doing healthcare differently. Using advanced technology to listen to your body's clues, we give better insights to world-class doctors who build preventive plans for your future. It all begins with your Baseline visit.” Images: Forward
INNOVATORS PARSLEY HEALTH “We’re redefining primary care with a root-cause, whole person approach and a focus on data, technology, and real doctor-patient relationships.” Images: Parsley Health
Image: Access Physicians INNOVATIONS TECH FACTOR Image: Forward ● WEARABLE DEVICES TO MONITOR CARE Image: Apple ● DATA UTILIZATION ● BIOMARKER/ MICROBIOME/ TOXIN TESTS ● INTUITIVE CHARTING SOFTWARE ● TELEMEDICINE & DIGITAL HEALTH ● 24/7 VIRTUAL CARE Image: Forward
INNOVATIONS HUMAN FACTOR ● PERSONALIZED ● COLLABORATIVE ● CONTINUOUS CARE Image: Parsley Health Image: Steelcase ● EXPANDED CARE TEAM ● FUNCTIONAL / HOLISTIC ● PREVENTATIVE ● SHORTER WAIT ● LONGER APPOINTMENT ● CONVENIENT LOCATIONS ● BRANDED AESTHETIC ● MEMBERSHIP / BELONGING Image: One Medical
INTEGRATE: SOLUTIONS
LOCATION CONVENIENT ● CONVENIENT ● CONSUMER DRIVEN ● WE-WORK CONCEPT ● MEDICAL SELFIE ● SATELLITE CLINICS Images: Eckenhoff Saunders
ENTRY EXPERIENCIAL ● CURIOSITY ● EXPLORATION ● PERSONALIZATION Images: Eckenhoff Saunders
LOBBY MULTI FUNCTIONAL ● CAFE / COFFEE SHOP ● EVENT SPACE ● WORK SPACE ● COMMUNITY SPACE Images: Eckenhoff Saunders
WAITING RELAXING ● LIGHT & COLOR ● SEATING OPTIONS ● COFFEE / SNACKS ● DEVICE CHARGING ● EDUCATION OPPORTUNITY ● DATA GATHERING Images: Steelcase
WAITING ADAPTABLE ● MULTIPLE USES ● FLEXIBLE HOURS ● COMMUNITY SPACE Images: Eckenhoff Saunders
EXAM ENGAGING ● COMFORT ● COMMUNICATION ● COLLABORATION ● INTEGRATED TECH ● SPACE FOR FAMILY Images: Steelcase
EXAM FLEXIBLE ● SAME SPACE ● DIFFERENT LAYOUTS Images: Eckenhoff Saunders ● MULTIPLE FUNCTIONS
CLINICAL AREA COLLABORATIVE ● COMMUNICATE ● INTERACT Images: Steelcase
CLINICAL AREA THOUGHTFUL ● RECHARGE ● GENERATE IDEAS Images: Eckenhoff Saunders
AMENITIES FITNESS ● EXERCISE CLASSES ● RELAXATION TECHNIQUES ● INCENTIVE PROGRAM ● PARTNERSHIP POSSIBILITY ● INCOME OPPORTUNITY ● STAFF / PATIENT / COMMUNITY Images: Eckenhoff Saunders
AMENITIES NUTRITION ● STAFF GATHERING SPACE ● COOKING DEMONSTRATIONS ● COMMUNITY EVENTS ● HEALTHY MENUS ● PARTNERSHIPS ● INCOME OPPORTUNITY Images: Eckenhoff Saunders
AMENITIES RETREAT ● PLAY ● RELAX ● CONNECT Images: Eckenhoff Saunders
AMENITIES BRANDING ● FINISHES ● COLOR ● LIGHT ● NATURE ● EMOTION
THE DIVIDE: PAST / FUTURE PATIENT / PROVIDER MEDICINE / WELLNESS
FUTURE SPACE: CURRENT CONNECTED PROACTIVE
THANK YOU! FEEDBACK/ THOUGHTS/ QUESTIONS?
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