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HeadlineJobs Quality Workplace Index Quality Workplace Index HeadlineJobs st Half ) ( 2009 1 st Half ) ( 2009 1 Reported by Sing Tao Research and Development Dept. (July 2009) Stop Searching, Start Matching HKUPOP Agenda Agenda Stop


  1. HeadlineJobs Quality Workplace Index Quality Workplace Index HeadlineJobs st Half ) ( 2009 1 st Half ) ( 2009 1 Reported by Sing Tao Research and Development Dept. (July 2009) Stop Searching, Start Matching HKUPOP

  2. Agenda Agenda Stop Searching, Start Matching • Survey Methodology • Survey Methodology • Survey Findings • Survey Findings – Job seeking rate amid economic recession Job seeking rate amid economic recession – 1. Employees Employees 1. – Job satisfaction amid economic recession Job satisfaction amid economic recession – 2. Job 2. Job- -seekers seekers – Work stress amid economic recession Work stress amid economic recession – 3. Employers Employers 3. • Q&A • Q&A HeadlineJobs Quality Workplace Index 2009H1 – Presentation 1 Prepared by Sing Tao Research and Development Dept (Jul 09)

  3. Survey Methodology Survey Methodology Stop Searching, Start Matching Survey Design Co-developed by HeadlineJobs and HKUPOP Main Survey: Working Class Main Survey: Working Class Computer-Aided Telephone Interview (CATI) Interviewing Approach May 11-20, 2009 Fieldwork Period Target Respondents HK working population of age 18 or above Sample Size N = 1,006 Information sourced from C&SD - General Household Survey Weighting (Jan-Mar 2009) on HK working population of age 15+ Supplementary Survey: Active Job- Supplementary Survey: Active Job -Seekers Seekers Online survey Interviewing Approach Target Respondents HeadlineJobs visitors (N=339) HeadlineJobs Quality Workplace Index 2009H1 – Presentation 2 Prepared by Sing Tao Research and Development Dept (Jul 09)

  4. 5 Main Drivers to Job Satisfaction Job Satisfaction 5 Main Drivers to Stop Searching, Start Matching - Safe Working Environment - Job Security Compensation Compensation - Salary - Benefit - Work Flexibility - Relationship with Supervisor/Management Recognition Recognition - Management Recognition - Full play to Potentials and Autonomy Employees’ ’ Employees - Relationship with Co-workers Job Job Relationship Relationship - Networking Satisfaction Satisfaction - Contribution to the Organization - Job Nature and Meaningfulness Job Nature Job Nature - Job Variety - Corporate Culture - Professional Development Advancement Advancement - Career Advancement Opportunities HeadlineJobs Quality Workplace Index 2009H1 – Presentation 3 Prepared by Sing Tao Research and Development Dept (Jul 09)

  5. Stop Searching, Start Matching Survey Findings on Survey Findings on Overall Job- -seeking Rate seeking Rate Overall Job HeadlineJobs Quality Workplace Index 2009H1 – Presentation 4 Prepared by Sing Tao Research and Development Dept (Jul 09)

  6. HK working population of age 18 or above HK working population of age 18 or above Job seeking rate amid economic recession Job seeking rate amid economic recession Stop Searching, Start Matching Changes from 08Q2 to 09H1 - Directors/VPs* (19% � 27%) 25% 16% - Managers/Dept Heads (20% � 16%) 23% - Officers (22% � 18%) 20% 14% 20% % of Job-seeker among employed population - Clericals (21% � 17%) 20% 17% 12% 16% C&SD unemployment rate (%) 10% 15% 8% 10% 6% 5.3% 4% 5% (Provisional figures 3.8% 3.6% for Feb-Apr 09) 3.3% 3.3% 2% 0% 0% 08Q1 08Q2 08Q3 08Q4 09H1 * Small sample size (<30) Base: HK working population of age 18 or above % of Job-seeker among working population C&SD unemployment rate Source: HKUPOP, HeadlineJobs Quality Workplace Index HeadlineJobs Quality Workplace Index 2009H1 – Presentation 5 Prepared by Sing Tao Research and Development Dept (Jul 09)

  7. Stop Searching, Start Matching Survey Findings on Survey Findings on Employees Employees HeadlineJobs Quality Workplace Index 2009H1 – Presentation 6 Prepared by Sing Tao Research and Development Dept (Jul 09)

  8. Employees Employees Importance of 16 factors 16 factors of job satisfaction amid economic recession of job satisfaction amid economic recession Importance of Stop Searching, Start Matching I mpor- 09H1 08Q2 tance Safe Working Environment 1 Salary Job Security 2 Safe Working Environment Salary 3 Relationship with Co-workers Relationship with Co-workers 4 Job Security Relationship with Supervisor/Management 5 Management Recognition Management Recognition 6 Relationship with Supervisor/Management Benefits 7 Benefits Professional Development 8 Professional Development Full Play to Potentials and Autonomy 9 Full Play to Potentials and Autonomy Contribution to the Organization 10 Contribution to the Organization Job Nature and Meaningfulness 11 Job Nature and Meaningfulness Corporate Culture 12 Career Advancement Opportunities Networking 13 Corporate Culture Career Advancement Opportunities 14 Networking Job Variety 15 Job Variety Work Flexibility 16 Work Flexibility Base: Employees of age 18 or above Source: HKUPOP, HeadlineJobs Quality Workplace Index “Importance” refers to the level of importance of the 16 rated factors of job satisfaction. HeadlineJobs Quality Workplace Index 2009H1 – Presentation 7 Prepared by Sing Tao Research and Development Dept (Jul 09)

  9. Employees Employees Job satisfaction level amid economic recession Job satisfaction level amid economic recession Stop Searching, Start Matching 80% 70% 58% 55% 54% 54% 60% 49% 50% Percentage (%) 40% 30% 20% 12% 11% 10% 9% 9% 10% 0% 08Q1 08Q2 08Q3 08Q4 09H1 Satisfied Employees Dissatisfied Employees Base: Employees of age 18 or above “Satisfied” refers to the percentage of respondents who were very satisfied or quite satisfied with their current post of work. Source: HKUPOP, HeadlineJobs Quality Workplace Index “Dissatisfied” refers to the percentage of respondents who were not quite satisfied or not satisfied at all with their current post of work. HeadlineJobs Quality Workplace Index 2009H1 – Presentation 8 Prepared by Sing Tao Research and Development Dept (Jul 09)

  10. Employees Employees Layoff or salary reduction to mitigate downturn? Layoff or salary reduction to mitigate downturn? Stop Searching, Start Matching In face of poor economy, would you rather see your In face of poor economy, would you rather see your Q company lay off some staffs lay off some staffs or or reduce salary for all reduce salary for all? ? company Em ployees 17% 17% Layoff 79% 79% Salary reduction 4% 4% Don’t know Base: Employees of age 18 or above Source: HKUPOP, HeadlineJobs Quality Workplace Index HeadlineJobs Quality Workplace Index 2009H1 – Presentation 9 Prepared by Sing Tao Research and Development Dept (Jul 09)

  11. Employees Employees Work stress amid economic recession Work stress amid economic recession Stop Searching, Start Matching Has your job become more more stressful, stressful, less less stressful or stressful or Has your job become Q remained unchanged unchanged amid the global economic tsunami? amid the global economic tsunami? remained Em ployees 43% More stressful 43% 54% 54% Unchanged 3% 3% Less stressful Base: Employees of age 18 or above Source: HKUPOP, HeadlineJobs Quality Workplace Index HeadlineJobs Quality Workplace Index 2009H1 – Presentation 10 Prepared by Sing Tao Research and Development Dept (Jul 09)

  12. Employees Employees Work stress by job position job position amid economic recession amid economic recession Work stress by Stop Searching, Start Matching More stressful (%) More stressful (%) Chief Executives* Chief Executives* 0% 0% Directors/Vice Presidents* Directors/Vice Presidents* 73% 73% Managers/Department Heads Managers/Department Heads 55% 55% Supervisors/Executives/Officers Supervisors/Executives/Officers 49% 49% 47% Serving Staffs/Shop Sales Serving Staffs/Shop Sales 47% 42% 42% Clerks/Administrators Clerks/Administrators * Small sample size (<30) Base: Employees of age 18 or above Source: HKUPOP, HeadlineJobs Quality Workplace Index HeadlineJobs Quality Workplace Index 2009H1 – Presentation 11 Prepared by Sing Tao Research and Development Dept (Jul 09)

  13. Employees Employees Work stress by demographic groups demographic groups amid economic recession amid economic recession Work stress by Stop Searching, Start Matching More stressful (%) More stressful (%) Male: 46% Male: 46% Overall: 43% Overall: 43% With child under 16: With child under 16: Age 60+*: 53% Age 60+*: 53% * Small sample size (<30) 46% 46% Target: Employees of age 18 or above Source: HKUPOP, HeadlineJobs Quality Workplace Index HeadlineJobs Quality Workplace Index 2009H1 – Presentation 12 Prepared by Sing Tao Research and Development Dept (Jul 09)

  14. Employees Employees Work stress by industry industry amid economic recession amid economic recession Work stress by Stop Searching, Start Matching More stressful (%) More stressful (%) Telecommunication*: 68% Telecommunication*: 68% Manufacturing: Manufacturing: Insurance*: 68% Insurance*: 68% 67% 67% Restaurant/Hotel/Tourism: Restaurant/Hotel/Tourism: Mass Media*: 66% Banking/Finance: Mass Media*: 66% Banking/Finance: 54% 54% 60% 60% * Small sample size (<30) Target: Employees of age 18 or above Source: HKUPOP, HeadlineJobs Quality Workplace Index HeadlineJobs Quality Workplace Index 2009H1 – Presentation 13 Prepared by Sing Tao Research and Development Dept (Jul 09)

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