Haven is Back October 1st ha·ven Noun: haven ; plural noun: havens “a place offering favorable opportunities and conditions” synonyms: sanctuary, oasis, retreat Our Haven… Your Peace of Mind havenresortsacademy.com havenresorts.com
Haven Riviera Cancun is part of Hipotels, which fully owns and operates 29 hotels, located exclusively in the Balearic Islands, the Canary Islands, and Andalusia. In 2015, Hipotels decided to develop its first Mexico/Caribbean hotel complex which will include 3 resorts and 1,500 rooms. Haven Riviera Cancun Resort & Spa opened on October 5, 2018 – an adults-only all-inclusive resort with 333 junior suites and suites. Haven Riviera Cancun is a proud member of Preferred Hotels & Resorts and its LVXCollection , The Hotel Collection 2020 by American Express and recent winner of the 2020 TripAdvisor Travelers’ Choice Award. havenresortsacademy.com havenresorts.com
COVID-19 Safety Protocols • Have all rooms fully cleaned and sanitized daily • Have all the public areas, surfaces and touch points sanitized multiple times throughout the day . • Have hand sanitizer dispensers available throughout the property. • Enforce social distancing measures and continue to use throughout the resort. • Keep all table set-ups and seating arrangements adjusted to meet safe recommended distances. • Implement strict hygiene policies for staff. • Remind our guests and employees of resources at their disposal. • Offer guests the opportunity to have rooms cleaned less frequently. • Abide by any new mandatory policies.
Unique Selling Features: Hotel Overview: • 15 min transfer from Cancun airport • Adults-only • 333 Junior Suites & Suites (109 units are part of Serenity Club) • All-Suites property • Exclusive Serenity Club check-in area and lounge • No Time Share, no Vacation Club • 24-hrs all-inclusive including room service • 1 main - 4 a la carte restaurants - 2 snack bars • Intimate and secluded ambiance • 9 bars including 2 swim-up bars • Horizontal beachfront design • Beach & Pool waiter service • Over 200 sq. ft. of pools per available room • Coffee Shop • 3 pools & 1 giant jacuzzi • Views of rooms - 32% Oceanfront & 54% Partial Oceanview • 15 swim-up pools • Serenity Club 100% Oceanfront Guaranteed • Full-service Spa &Gym • Bridal Spa Suite • 88 Swim-out Suites • Tennis & multiple use court • King size beds guaranteed • Shops • Tour desks Personalized Amenities menu • • In-house travel agency • Nespresso machines in all rooms • Complimentary WIFI
“Main” Pool
“Havens” Pool havenresortsacademy.com havenresorts.com
Junior POV Suite Junior Suite Swim-out POV havenresortsacademy.com havenresorts.com
Junior Suite POV Junior Suite Swim-out POV havenresortsacademy.com havenresorts.com
Serenity Club Junior Suite Ocean Front Serenity Club Junior Suite Swim-out Ocean Front havenresortsacademy.com havenresorts.com
Serenity Club JuniorSuite Ocean front / Swim-out OceanFront havenresortsacademy.com havenresorts.com
Serenity Club One Bedroom Master Suite OceanFront havenresortsacademy.com havenresorts.com
Serenity Club One Bedroom Master Suite Ocean Front havenresortsacademy.com havenresorts.com
Serenity Club Two Bedroom Master Suite Ocean Front havenresortsacademy.com havenresorts.com
Serenity Club Two Bedroom Master Suite Ocean Front havenresortsacademy.com havenresorts.com
Serenity Club Presidential Suite Ocean Front havenresortsacademy.com havenresorts.com
Serenity Club Presidential Suite Ocean Front havenresortsacademy.com havenresorts.com
“Flavours” International Cuisine havenresortsacademy.com havenresorts.com
“Agua Bendita” Mexican Steak House havenresortsacademy.com havenresorts.com
“Satsu” Asian Fusion havenresortsacademy.com havenresorts.com
“Vora Mar” Grill havenresortsacademy.com havenresorts.com
“Olios” Mediterranean havenresortsacademy.com havenresorts.com
“ Limes ” Bar havenresortsacademy.com havenresorts.com
“ Moons Cabaret ” havenresortsacademy.com havenresorts.com
“MySenses” Spa havenresortsacademy.com havenresorts.com
Romantic All-Exclusive Wedding Experience weddings@havenresorts.com havenresorts.com
Unique Selling Features for Destination Weddings: • Only one wedding each day • Spetacular complimentary Bridal Suite • Wedding Group Cash Incentive up to $1,000 USD • Pre-Wedding visit • Experienced Wedding Planner • Mesmerizing locations for all your events • Intimate and secluded ambiance • Same sex Weddings • Wedding packages commissionable at 20% weddings@havenresorts.com havenresorts.com
Get Ready in the Perfect Bridal Suite weddings@havenresorts.com havenresorts.com
Wedding and Romance Packages: ➢ Sneak Peak Pre-Wedding Visit • In case wedding gets confirmed 50% will converted into credit. ➢ Haven in Love Wedding Package • $2,500 USD up to 10 guests (could be as complimentary) • Extra guest - $15 USD ➢ Wedding Bells are Ringing Wedding Package • $2,999 USD up to 20 guests • Extra guest - $55 USD ➢ Tie the Knot Wedding Package • $4,999 USD up to 20 guests • Extra guest $75 USD ➢ Say Yes to Forever Proposal Package • $199 USD or Complimentary with 3 nts minimum stay ➢ Lasting Moments Honeymoon Package • $399 USD or Complimentary with 4 nts minimum stay ➢ Our-Versary Anniversary package • $299 USD or Complimentary with 3 nts minimum stay • Wedding Packages are commissionable at 20%. weddings@havenresorts.com havenresorts.com
Package Inclusions at a Glance Haven In Love Weddig Bells are Ringing Tie the Knot Services of a wedding coordinator X X X Preparation of wedding attire X X X Bridal Suite on wedding day X X X Symbolic Ceremony X X X Choice of wedding ceremony locations X X X Unique ceremony decorations including: X X X Floral arrangement for Bridal Bouquet, Groom Butonniere and Alter Table X X X Tiffany chairs for ceremony X X X 2 corsages & 2 boutonnieres X X Wedding gazebo X X Wedding gazebo and Florals upgrade X Audio System for the ceremony X X X Wedding Cake X X X Champagne for your wedding toast X X X 15% discount on wedding photo & video services (not combinable with any other promotion) X X X 1 hour private cocktail reception with hors d’oeuvres & open bar X X 45-minute instrumental soloist for ceremony or cocktail reception X X Hairstyling and makeup application for one member of the wedding couple on the ceremony day X X 2-hour private dinner reception with four course dinner & open bar (up to 20 guests) X 2 hour private welcome dinner reception (buffet style with open bar) X Audio System included for welcome dinner reception X 3-hour private dinner reception with four course dinner & open bar (up to 20 guests) X Signature Cocktail for wedding reception X 2-hour DJ Service during wedding dinner (with basic audio system included) X Just for you: In-suite check-in X X X 30-minute couples massage X X X 15% discount on all additional MySenses Spa treatments for wedding couple (products excluded) X X X Special wedding turn down service on your wedding night. X X X Late check out for wedding couple guaranteed until 2:00 pm X X X Personalized welcome sign for your wedding group upon arrival X X Gift bag room delivery X X Intimate dinner for two during your stay X Wedding Gifts from Haven: Complimentary “Lasting Moments” Honeymoon Package X X X Complimentary “Our-versary” Anniversary Package X X X 15% MySenses Spa discount on all treatments (products excluded) for couple’s parents, maid of honor & best man X X Pamper your parents with 4 certificates for 30 minutes massage at My Senses Spa X
Cash Incentive Special Concessions for Wedding and Leisure Groups: for Wedding and Leisure Groups: 40 – 79 room nights per group - $200 ➢ 45% Early Booking Discount 80 – 159 room nights per group - $450 • Booking: Up to September 30, 2020 • Travel: November 1, 2020 – October 31, 2022 160+ room nights per group - $1,000 PLUS – 2 Complimentary Nights • 1 Comp room per 5 dbl rooms paid , max of 3 comps • 1 Upgrade per 5 dbl rooms paid , max of 3 upgrades • Applicable for travel agent bookings made through our partnering tour operators • 1 VIP amenity per 5 dbl rooms paid , max 3 VIP amenities Promo code WGCI2021 and group information must • • 1-hour comp cocktail reception with pre-selected liquors be submitted to weddings@havenresorts.com Promo code LGCI2021 and group information must • • 24 room nights mínimum for concessions to apply be submitted to leisuregroups@havenresorts.com • For bookings made through our partnering tour operators • Room nights above are based on double occupancy • Combinable with best available rates and groups concessions at the time of booking • Cash incentive will be redeemed once group travel has been concluded • Booking window: Through November 30, 2020 (new bookings only) • Travel valid through December 20, 2022 havenresortsacademy.com havenresorts.com
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