GROUP QUARTERLY PRESENTATION MAY 2017
ABOUT REZIDOR
Travel & Tourism remains one of the fastest growing economic sectors Industry fundamentals intact with growing numbers of international tourist arrivals International 4 th Largest 1 in 11 Travel & Tourism Forecast of Demand growth arrivals up 3.9% to Global industry jobs contribution to 1.8 billion outpaces supply 1,235 million Worldwide global GDP is 10% Tourist arrivals by growth in most is in Travel 2030 markets & Tourism Source: UNWTO World Tourism Barometer (January 2017), WTTC T&T Economic Impact 2016 REZIDOR - GROUP QUARTERLY PRESENTATION / MAY 2017 3
From a small Scandinavian hotel group to a leading international player 43,700+ COUNTRIES 82 HOTELS IN 364 OPERATION COLLEAGUES 105,000+ 120 HOTELS UNDER 155 DEVELOPMENT ROOMS IN OPERATION & UNDER DEVELOPMENT NATIONALITIES Dated: 31 March 2017 REZIDOR - GROUP QUARTERLY PRESENTATION / MAY 2017 4
A member of the Carlson Rezidor Hotel Group A global footprint of 1,400+ hotels with ca 230,000 rooms Carlson Rezidor collaboration framework: • Master Franchise Agreement for EMEA • HNA is Rezidor’s majority shareholder (70.41%) • Carlson & Rezidor jointly pursue a strategic partnership focusing on global revenue generation and branding AMERICAS EMEA ASIA PACIFIC 730 HOTELS 500+ HOTELS 190 HOTELS 83,000 ROOMS 114,000+ ROOMS* 31,000+ ROOMS *EMEA numbers include Rezidor, Edwardian Group and PPHE DATED: 31 MARCH 2017 REZIDOR - GROUP QUARTERLY PRESENTATION / MAY 2017 5
A new era for The Rezidor Hotel Group HNA as new 70% shareholder to support future growth after 22 years partnership with Carlson Investments in Hotel sector: Ranked #353 in Fortune Global 500 • • 25% Hilton • USD 30bn revenues • 29.5% NH Hotels • 200m passengers • 15% Red Lion Hotels Loyalty program with tens of millions members • • 10% Pierre & Vacances #1 tour operator in China • • Owner of its own hotel brands (HNA, Tangla) • USD 40bn worth of acquisitions in last 28 months with >30 hotels REZIDOR – GROUP QUARTERLY PRESENTATION / MAY 2017 6
WHY DO BUSINESS WITH REZIDOR?
WE ARE Adding scale, Reaching creating new source GROWING more brand markets and awareness customers REZIDOR CORPORATE PRESENTATION/MAY 2017
2016 16 – FULL YEAR 2017 7 – Q1 NEW OPENINGS NEW OPENINGS 5 HOTELS 18 HOTELS 3,600 ROOMS 900 ROOMS NEW SIGNINGS NEW SIGNINGS 45 HOTELS 8 HOTELS 8,200 ROOMS 3,200 ROOMS REZIDOR - GROUP QUARTERLY PRESENTATION / MAY 2017 9
Asset-light and sustainable growth with a focus on emerging markets Total Portfolio March 201: 480+ Hotels; 105,000+ Rooms in operation and pipeline, 80+ countries 3% 30% 14% 16% 23% 30% 28% 28% 67% 61% Nordics Leased Radisson Blu Western Europe Managed Park Inn by Radisson Eastern Europe Franchised Others Middle East, Africa & Others % BASED ON NUMBER OF ROOMS 10 REZIDOR – GROUP QUATERLY PRESENTATION / MAY 2017 DATED: 31 MARCH 2017
Radisson Blu Europe’s largest upper -upscale hotel brand Number of Hotels Number of Rooms 186 44,717 Hilton Hilton 126 35,719 Marriott Marriott 100 25,261 Crowne Plaza Crowne Plaza 79 17,640 Melia Melia 60 16,048 Clarion Clarion 103 15,554 Sheraton Sheraton 53 15,247 Thon Thon 76 10,969 Maritim Maritim 36 10,189 Eurostar Hotels Eurostar Hotels 78 8,572 SOURCE: MKG HOSPITALITY-ON HOTEL RANKING (EUROPE) MARCH 2017 REZIDOR – GROUP QUATERLY PRESENTATION / MAY 2017 11 11
Largest hotel operator in Nordics 50,000 45,000 40,000 35,000 Number of Rooms 30,000 25,000 20,000 15,000 10,000 5,000 - REZIDOR – GROUP QUATERLY PRESENTATION / MAY 2017 SOURCE: RESPECTIVE HOTEL CHAINS WEBSITES & Priceline – MARCH 2017 12 Countries Included : Sweden, Denmark, Finland, Iceland, Norway
Largest international hotel operator in Russia/CIS & Baltics Rooms # 16,000 Russia 15,000 CIS 14,000 Baltics 13,000 12,000 11,000 10,000 9,000 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 - REZIDOR – GROUP QUATERLY PRESENTATION / MAY 2017 13 SOURCES: E&Y INTERNATIONAL HOTEL CHAINS IN RUSSIA 2017, OWN RESEARCH OF HOTEL CHAINS WEBSITES (MARCH 2017)
Top 10 Brands by number of planned rooms Africa Number of Rooms 6000 5,693 5000 4,851 4000 3,822 3000 2,919 2,566 2,526 2000 2,045 1,866 1,797 1,412 1000 0 Radisson Hilton Ibis Styles Marriott Hilton Mecure Sheraton Movenpick Four Fairmont Blu Garden Inn Points REZIDOR – GROUP QUATERLY PRESENTATION / MAY 2017 SOURCE: HOTEL CHAIN DEVELOPMENT PIPELINE IN AFRICA 2016 – W HOSPITALITY 14
2017 New Signings & Openings (Q1) Strong development momentum continues Q1 FY Q1 FY OPENINGS SIGNINGS 2017 2016 2017 2016 Hotels 5 18 Hotels 8 45 Rooms 900 3,600 Rooms 3,200 8,200 • Continuous strong momentum for signing • Q1 openings focused on Africa adding 500 rooms in • Q1 driven by Eastern Europe & Middle East with 5 signings: Polokwane, Cape Town & Libreville • 3 Park Inn’s signed in Saudi Arabia • 100% managed • 2 signings in Poland (Sopot, Krakow) including the 1 st Opened our 7 th Park Inn in the Benelux with Park Inn • Radisson RED in Poland Brussels Airport • 1 Park Inn conversion in Istanbul due to open in Q2 2017 • Extended our portfolio of Serviced Apartments with 2 nd Quorvus Collection in Africa (Kampala, Uganda) • Radisson Blu Residences in Dhahran & Istanbul • Signing of first lease since 2009 to enter Geneva, a strategic • Q2 expected to be a very strong quarter for openings market for Radisson Blu presence REZIDOR – GROUP QUATERLY PRESENTATION / MAY 2017 15
Growing the WE ARE INVESTING appeal of our network through IN OUR BRANDS & vibrant brands PRODUCTS and innovative products
A compelling and focused brand architecture Ranging from economy to luxury Luxury Quorvus Collection – our collection of luxury hotels Upper Upscale Radisson Blu – our upper-upscale full-service brand Upscale Radisson RED – our lifestyle select brand Midscale Park Inn by Radisson – our mid-scale brand Budget prizeotel – our new economy brand REZIDOR – GROUP QUATERLY PRESENTATION / MAY 2017 17
INSPIRED BY TODAY’S LIFESTYLE EACH Launching the next phase in building a leading digital presence – bringing our content rich, PROPERTY OFFERS A DISTINGUISHED immersive and visually captivating brand to new GUEST EXPERIENCE INTO WHICH IS platforms and audiences. WOVEN THE DISTINCTIVE CHARACTER OF THE LOCAL CULTURE. Celebrating local character and creating a vibrant –––– guest experience by implementing our Q24 and We call it EIDOS brand hallmarks programs across our portfolio. ––––
ICONIC. STYLISH. SOPHISTICATED. FROM THE FAÇADE TO THE SMALLEST DETAIL. 360 o GUEST EXPERIENCE A PORTFOLIO OF OVER 300 HOTELS WORLDWIDE WITH A CONTRACTED PIPELINE OF OVER 100+ EUROPE’S LARGEST UPPER -UPSCALE HOTEL BRAND
+CAPE TOWN + BRUSSELS +GLASGOW +JEDDAH +DUBAI +TBILISI +VILNIUS +KRAKOW 20
• Adding Color to Life SM • Signature interior design serving midscale, full-service • Smart Meetings & Events • Meet Inn by the Hour program • Happiness Guaranteed • Food & Drink Concepts • Multi-sensory Breakfast • Free Internet • Happy People, Happy Planet • Social community (Park Innsiders) • RunInn Routes
• Design hotel experience in budget • Resilience to economic cycles • Increasing demand • Value for money • Real estate efficiency • A business of scale • Design: Karim Rashid • <€50,000 per key • 16 sqmrooms • Construction solution • Leased and managed • Focus on Germany & Benelux
Food & Drink Concepts at Radisson Blu CONCEPT NAME LOGO ALL DAY DINING THE LARDER LOBBY BAR THE LOUNGE ITALIAN CASUAL DINING FILINI FRENCH BRASSERIE VERRES EN VERS ASIAN GRILL OCHAYA ASIAN GRILL BY YVES MATTAGNE AMERICAN GRILL AND COCKTAIL BAR FIRELAKE GRILL HOUSE &COCKTAIL BAR CONTEMPORARY IRISH BAR SURE BAR COFFEE AND MUSIC BAR VASCOBELO REZIDOR - GROUP QUARTERLY PRESENTATION / MAY 2017 23
Food & Drink Concepts at Park Inn by Radisson CONCEPT NAME LOGO LOBBY, LOUNGE & DINING LIVE-INN ROOM ITALIAN CASUAL DINING BOCCA BUONA BARVARIAN BRÄUHAUS PAULANER BRÄUHAUS* BAVARIAN WIRTSHAUS PAULANER RESTAURANT* BAR & GRILL RBG REZIDOR CORPORATE PRESENTATION / MAY 2017 24
WE ARE Attracting and retaining top talent INVESTING as an employer of IN OUR PEOPLE choice
Our Promise: Our Employee Value Proposition
Investment in our talent Rezidor’s Performance Management Culture is embraced at all levels Performance Management System Assessment Development Centers Leadership & Management development programs Competency TALENT Based Interview MANAGEMENT Guides Three Rezidor Profiles Talent Review & Succession Management Process Performance Management Process REZIDOR - GROUP QUARTERLY PRESENTATION / MAY 2017 27
Targeted people development initiatives to attract, retain and grow the best talent Rezidor’s Employee Loyalty Score is constantly rising and at industry-leading level (in average 6 points above average score of other sectors) 87.9 89 88 87 86 85 84 83 82 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 REZIDOR - GROUP QUARTERLY PRESENTATION / MAY 2017 SOURCE: REZIDOR CLIMATE ANALYSIS 2016 28
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