General Meeting Thursday, June 9, 2015 4:00 to 5:30 PM 2 ‐ 191 CSB
Agenda 1. Background and Progress Dr. Barbara Ballermann 2. Working Groups Recommendations Dr. Barbara Ballermann a. Clinical – Ambulatory Care Dr. Joanne Homik b. Clinical – Triage System Dr. Peter Senior c. Education – QA/QI Dr. Robert Hayward d. Faculty Affairs – Elements of an Academic Career Dr. Bill Dafoe e. Faculty Affairs – Satisfaction Survey Dr. Bill Dafoe f. Research – Database Core Dr. Evangelos Michelakis g. Research – Hub Dr. Evangelos Michelakis 3. Questions Working Group Leads 4. Next Steps Aileen Leskow 5. Contacts for the Strategic Plan Aileen Leskow
1. Background and Progress 2014 Retreat: a. Department Wide Input into Strategic Directions b. Information Gathered into Final Strategic Plan Report c. Report Reviewed and Priorities Set Working Groups Created: a. Clinical – Ambulatory Care b. Clinical – Triage Systems c. Education – QA/QI d. Faculty Affairs – Elements of an Academic Career e. Faculty Affairs – Satisfaction Survey f. Research – Database Core g. Research – Hub
2.a. Working Group Recommendations – Ambulatory Care Recommendation Overarching Accountability Divisions/Units/Groups Involved* 1. Theme 1 – Urgent Access to Ambulatory Care: Ambulatory Clinics Lead All Divisions, PCNs, GPs, [J. Homik] EDs, Allied Health Streamlined Process to Access Urgent Care Patients Personnel 2. Theme 1 – Urgent Access to Ambulatory Care: AHS Ambulatory Care AHS, Lead [E. Seib] All Divisions Central Clearing House/Repository for Clinics/Specialty Referral Processes/Forms 3. Theme 2 – Quality Care for Chronic Diseases: Chair/ZCH All Divisions After Hours Access 4. Theme 2 – Quality Care for Chronic Diseases: DoM Ambulatory Clinics All Divisions, AHS Lead [J. Homik] Define Clinical Key Performance Indicators [KPIs] for Chronic Care Management 5. Theme 2 – Quality Care for Chronic Diseases: All Divisions, AHS, Patient Care Managers, Allied Use of Allied Health Personnel/Multidisciplinary Clinics Health Personnel 6. Theme 3 – Transitions of Care: Ambulatory Clinics Lead All Divisions, PCNs, GPs, [J. Homik] delegating to Specialists, Consultants Streamlined Process for Post Discharge Follow-Up Cheryl Goldstein 7. Theme 3 – Transitions of Care: Ambulatory Clinic Lead or All Divisions, AHS designate. Increase use of Virtual Clinics/Telehealth 8. Theme 3 – Transitions of Care: Assoc. Chair, Clinical All Divisions, Dept. of Affairs or designate. Pediatrics, AHS Streamlined Process for Transition from Pediatrics
2.b. Working Group Recommendations – Triage System Overarching Accountability Divisions/Units/Groups Involved* Recommendation 1. Ensure Priorities are Aligned with Assoc. Chair, Clinical DoM, AHS, AH, Stakeholders Affairs PCNs, Primary Care, Patients/ Public 2. Engage AHS and Other Chair, DoM DoM, AHS, AMA Stakeholders to Contribute to the Triage Process 3. Develop the Triage System and Assoc. Chair, Clinical All Divisions, AHS, PCNs, EDs, Associated Conditions, Criteria Affairs [with potential Community Docs, and Processes delegation to Ambulatory Clinics Lead] 4. Ensure Central Coordination/ Assoc. Chair, Clinical AHS Clearinghouse of Triage Affairs [with potential delegation to the Clinical Informatics Lead]
2.c. Working Group Recommendations – QA/QI Overarching Divisions/Units/Groups Recommendation Accountability Involved* 1. Governance, Leadership and Department Chair All Divisions Accountability 2. Centralized Infrastructure & Infostructure QA-QI Program All Divisions 3. Measurement for Improvement QA-QI Program All Divisions 4. Competency Based QA-QI Curriculum QA-QI Program All Divisions 5. QI Portfolio for Project Management QA-QI Program All Divisions 6. Liaison and Coordination QA-QI Program All Divisions 7. Career Development QA-QI Program All Divisions 8. Reward, Recognition and Awareness QA-QI Program All Divisions 9. Leveraging Synergies QA-QI Program All Divisions
2.d. Working Group Recommendations – Elements of an Academic Career Overarching Divisions/Units/Groups Involved* Recommendation Accountability 1. Determine Orientation Process B. Hiscock All Divisions, DDs and DAs, Responsibility Research Exec., Mentorship Council 2. Extend the Orientation Process B. Hiscock All Divisions DDs and DAs. 3. Customize Orientation Materials B. Hiscock All Divisions, DDs and DAs, Research Exec., Mentorship Council 4. Set a Baseline for Orientation B. Hiscock Chair’s Office, recent recruits Success and Measure Annually 5. Increase the Involvement of DDs B. Hiscock, DDs All Divisions DDs and DAs. and/or Division Leaders in the Orientation Process 6. Faculty Curriculum B. Dafoe E. Michelakis, L. Siik, TBD for other sessions 7. Identify a Location and Set Up a T. Bulger Faculty Lounge in CSB 8. Integration of Annual Division R. Tsuyuki All Divisions Lectures into DoM Grand Rounds
2.e. Working Group Recommendations – Satisfaction Survey Overarching Accountability Divisions/Units/Groups Involved* Recommendation 1. Construct and pilot a tailored workplace Assoc. Chair, Faculty Divisions to identify satisfaction / engagement questionnaire Affairs appropriate members of ARP designed to address areas of interest and and support staff to aid concern to DoM construction and pilot testing 2. Conduct a survey of advice seeking Assoc. Chair, Faculty All DoM faculty and support networks in the DoM (Social Network Affairs [delegated to Dr. A. staff Analysis) Wagg] 3. Conduct and analyse a survey of work Assoc. Chair, Faculty All staff engagement / satisfaction instrument Affairs amongst members of DoM 4. Working Group, Identify key modifiable elements from Assoc. Chair, Faculty Department Chair, Advice seeking network survey and Affairs DoM Leadership, All DoM questionnaire results for action Members
2.f. Working Group Recommendations – Database Core Overarching Recommendation Divisions/Units/Groups Involved* Accountability 1. Dr. Bruce Fisher DoM Chair, DDs and all Add Research Interests Section in the Department members ARO for Search in FARM 2. Add the Search Function of FARM to Assist. Chair, Chair’s Office, FoMD, Orientation and Communicate to All Administration MedIT Faculty 3. Assoc. Chair, Incorporated into Faculty Faculty Affairs Include Research Database Curriculum Recommendation from Development in Faculty Curriculum Elements of an Academic Career Working Group. 4. Dr. Ross Tsuyuki ACA, Office of Research & SPOR Program Communication Graduate Studies, DoM Communications
2.g. Working Group Recommendations – Research Hub Overarching Divisions/Units/Groups Involved* Recommendation Accountability Undertake 2 nd Iterations of 2012 1. Associate Chair, DoM Research Office, DoM Faculty Research Questionnaire Research members 2. Create Website Map for Research Associate Chair, Assistant Chair, Admin., Information Research DoM Research Office 3. Associate Chair, Assistant Chair, Admin., Enhance Research Information in Research DoM Research Office, HR, Orientation Process Research Accounting 4. Incorporate Research specific areas Associate Chair, Incorporated into Faculty into the Faculty Curriculum Faculty Affairs Curriculum Recommendation from Elements of an Academic Career Working Group.
Questions?
4. Next Steps For the Department: a. Review Final Reports b. Approve Recommendations c. Prioritize Recommendations Based On: • Overall Impact to the Department Budget • • Timelines • Alignment with FoMD and AHS Strategic Initiatives
4. Next Steps [cont’d] For Each Initiative: a. Restructure Working Groups as Needed b. Ensure Detailed Implementation Steps Outlined c. Sharpen pencils on budget and timelines d. Begin Implementation
5. Contacts for the Strategic Plan If you have questions, would like additional information or want to get involved with the implementation of the Department initiatives, please contact: ‐ Francois Bouman, Manager – Operational Planning & Analysis Ph.: 780 ‐ 492 ‐ 1780 e ‐ mail: francois.bouman@ualberta.ca ‐ Aileen Leskow, Operational Planning Advisor Ph.: 780 ‐ 492 ‐ 2072 e ‐ mail: aileen.leskow@ualberta.ca ‐ Strategic Planning will be up on the DoM Website Shortly – Stay Tuned http://www.medicine.med.ualberta.ca/
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