Facilitation Impact Awards Information session Slides used during Zoom information session with Pepijn Nicolas on Friday 18 May 2018
Agenda 1 2 3 4 Overview of Facilitation Project overview Questions and answers Summary Impact Awards Pepijn Nicolas, youfacilitate Julia Donohue Project Leader 2017 Gold Award Facilitation Impact Awards Stichting Onderwijsarbeidsmarktfonds MBO (SOM) Strategic Vitality Management in the MBO sector 2
International Association of Facilitators Our mission is to grow the community of practice for all those who facilitate, establish internationally accepted professional standards, build credibility and promote the value of facilitation around the world 3
About the awards Purpose promote the positive impact of facilitation All eligible submissions that score reward use and recognise excellence 70+ points receive an award provide evidence of the power of facilitation Silver 70+ Gold 80+ Platinum 90+ Open to organisations of any size legally recognised entity use and benefit from Organisation facilitation rather than firms that provide facilitation services facilitator included in organisation’s submission both the organisation and facilitator receive an award 4
Criteria Organisation impact 55 points in total Organisation culture quantified results 25 points 3 qualitative results 15 points extent of impact 15 points Facilitation quality— 55 24 IAF Core Competencies Facilitator’s professional 6 standing 12 Facilitation use 5
2017 Gold Award Strategic Vitality Management in the MBO sector Context and challenges Project objectives Approach Results SOM is the Vocational Education 1. Start a broad movement Created a community-based 57 schools (88%) implemented Schools fund in the Netherlands. towards Strategic Vitality change movement— facilitated Strategic Vitality Management, Management in fellowship of heroic knights : affecting 52,000 employees. Vitality Management a growing schools. heroes choose their own path trend in the Netherlands – goal is A strong network of 530 to create a sustainable working act as fellows – participants 2. By the end of 2016, at professionals established itself and culture and environment that least 17 schools (25%) help each other is being successful on HR-subjects enables employees to work have developed and beyond Strategic Vitality act as knights – older professionally and reach their implemented Strategic Management. generations help the younger pension in good health. Vitality Management, get on their way A strong network of cooperating affecting at least 14,000 In 2014, Vitality Management facilitative leadership by SOM. stakeholders contribute to facilitate employees in the sector. was almost non-existent in the schools implementing Strategic MBO sector. We organised: 3. Create a large and Vitality Management. active network of (only) four facilitated national Only a few schools had Zero-absenteeism in the sector professionals who meetings using a wide variety developed initiatives, but none increased from 47% to 51%. contribute to Strategic of methods were of considerable scale, nor Vitality Management integrated in a comprehensive three masterclasses, Change Powerful school teams became within the sector. strategy. DNA , to help transfer this way effective in moving the schools to of working to each school. achieve remarkable outcomes and create their own network of fellowship of knights in their region. 6
Nominate at the right time Project objectives facilitated process IMPACT At least one facilitated Submission Results process was held closing date achieved 24 June in the past 24 months If results are yet to be achieved, consider nominating next year 7
Key documents Guidelines Submission form Explains criteria Headings reflect criteria Shows scoring framework evaluators use Instructions shown as shaded text – please do not delete instructions 8
Organisation impact Quantified results Qualitative results Ideas generated at staff workshops Ideas generated at staff workshops generated savings of $500k generated significant savings Heavy equipment utilisation increased from Heavy equipment utilisation improved 28% to 92% significantly Turnaround times reduced from 5 to 3 hours Turnaround times were reduced Customer complaints decreased from 1500 Improved customer service in 2013 to 100 in 2014 Submission form Section 2 Project overview Section 3 Include clear project objectives Criterion 1 – quantified results achieved Criterion 2 – qualitative results achieved Include clear definition of Criterion 3 – % of organisation involved or affected organisation in scope 9
Facilitation quality Guidelines Submission form Address each sub-competency…A1, A2, A3 • concise and specific examples • behaviours shown in guidelines 10
Evaluation Evaluators Process IAF members: At least 3 evaluators Submission independently score complete training each submission declare any conflicts of interest Submission score is the Average score score score undertake to evaluate fairly and average of the 3 scores consistently – understand submission If there is a wide spread in scores… – score maximum points possible using scoring ≥ 15 points framework 65 71 82 Most have a number of years evaluators discuss the reasons experience as an evaluator for the scores they gave independently score the score score score submission again 11
Summary Nominate at the right time Nominations close baseline measures available (if relevant for objective) Sunday 24 June 2018 at 11pm GMT results achieved and measures available Read Facilitation Impact Award Guidelines criteria scoring framework Address each criterion provide the requested information—be clear and concise address Core Competencies at the sub-competency level, provide specific examples rather than generic statements Ask someone to review your submission but not a FIA project team member or evaluator View past award projects at www.iaf-world.org/FIA 12
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