Engaging & Supervising The success of each students experiential - PDF document

“Engaging & Supervising Students: A Preceptor Workshop” 2013-2015 Preceptors are Essential! Engaging & Supervising — The success of each student’s experiential education Students: A Preceptor is dependent on the selection of qualified pharmacists to serve as faculty in the field. Workshop — As instructors, role models, and mentors, you guide and monitor students in the application of knowledge learned in the classroom to patient care in practice. — And you evaluate and grade the student’s progress Appalachian College of Pharmacy toward defined professional behaviors and Hampton University School of Pharmacy Shenandoah University School of Pharmacy competencies. Virginia Commonwealth University School of Pharmacy 1 2 Audience Participation Goal — To provide knowledge, know-how, tips, and tools to help you prepare, organize, conduct, and manage your rotations for a better Handout: Preceptor’s Self-Evaluation experience for both you and your students 3 4 Learning Objectives Learning Objective At the end of the workshop, you should be better able 1. Implement activities and projects for to: students on rotations, including a calendar or schedule that organizes the activities — Implement activities and projects for students on and projects over the weeks of the rotation. rotations, including a calendar/schedule that organizes the activities/projects over the weeks of the rotation. Janet Gonzalez — Encourage the motivated student and redirect the Shenandoah University unmotivated. Bernard J. Dunn School of Pharmacy — Manage student behaviors that fail to meet your expectations. 5 6 1

“Engaging & Supervising Students: A Preceptor Workshop” 2013-2015 Preparation — Calendar/Schedule of events When you have a student scheduled for — Activities to be completed IPPE or APPE, what are you going to do — Relate to learning objectives to prepare? — Allow for evaluation of the student pharmacist 7 8 Introductory Pharmacy Practice Calendar Experience (IPPEs) — Shadowing practitioners or APPE students — What is going to happen daily? — Interviewing patients — What is going to happen weekly? — Patient education — What are important deadlines that need to — Process medication orders be met? — Create patient profiles using information obtained — What are important meetings that the from patient interviews student needs to attend? — Respond to drug information request — Outside opportunities — Interact with other health care professionals — Prepare compounds 9 10 Advanced Pharmacy Practice Advanced Pharmacy Practice Experience (APPEs) Experience (APPEs) — Administer medications where practical (and — DIRECT PATIENT CARE!! legally permitted) — Participate as a member of the team — Identify and report medication errors and — Counsel/recommend self-care products adverse drug events — Identify, evaluate and communicate to the — Monitor drug regimens patient and other health care professionals — Provide patient care and education to a the appropriateness of a patient’s specific diverse patient population medications (dose, frequency, route, etc.) 11 12 2

“Engaging & Supervising Students: A Preceptor Workshop” 2013-2015 Inpatient Activities Outpatient Activities — Pharmacy calculations — Nonprescription Formulary — Compounding — Marketing for clinical services — Medication Use Evaluations — FAQ’s for common questions asked by patients — Discharge counseling — Drug Utilization Review — Transition of care activities — Medication Therapy Management Consults — Medication reconciliation — Adherence assessments — Medication safety — Developing and assisting with wellness programs 13 14 Activities Relate More Activities to Objectives — Journal Club — Presentations — You will need to assess student medication knowledge — Drug Information responses — What activities do you have for IPPE and APPE — Newsletter for the site or patients students to complete? — IPPE - Identify the most frequently prescribed — Guideline reviews drugs; including, brand and generic names, and — Create patient education materials patient counseling information. — APPE - Evaluate, develop, and implement — Patient case discussions therapeutic outcomes associated with a care plan for a patient. — Patient Counseling — Physical Assessment Skills 15 16 Active Learning: Calendar What activities do you have Work with your group to discuss a student pharmacists calendar of activities/events participate in? for IPPE and APPE students? 17 18 3

“Engaging & Supervising Students: A Preceptor Workshop” 2013-2015 Learning Objective Motivation 2. Encourage the motivated student and — What is it? redirect the unmotivated. — A student’s willingness, need, desire, and compulsion to participate in and be successful in, the learning process — Two forms — Intrinsic — Extrinsic Patricia Richards-Spruill Hampton University School of Pharmacy 19 20 Intrinsic Motivation Extrinsic Motivation — Extrinsic Motivation — Intrinsic motivation — A form of incentive that comes from a — A form of incentive that comes from a source external to the person performing person’s internal desire for self-satisfaction the task (such as money, grades, or prizes) or pleasure in performing the task 21 22 Common Issues Associated with The Pharmacy Leadership APPE Rotations Field Guide — Lack of interest in a particular type of — Motivating the Eeyores rotation — Leading by example — Students on “cruise control” until graduation — Sharing your passion with others — Developing relationships — Holding people accountable for their performance 23 24 4

“Engaging & Supervising Students: A Preceptor Workshop” 2013-2015 Sharing Your Passion with Others Leading by Example — Why do you do what you do? — Recognize that you have more influence over — Enthusiasm becomes contagious your own behavior — Be open and share experiences — Easy concept, but very difficult to do when trying to motivate others with students — Students will be watching how you interact with coworkers and patients on a day-to-day — “The only way to do great work is to love what you basis do. If you haven’t found it yet, keep looking. Don’t — How are you leading by example? settle .” – Steve Jobs 25 26 Holding Students Accountable Developing Relationships for their Performance — Crucial to finding out what motivates — Make the expectations clear students to perform at a high level — Routine follow-up — Frequent communication/feedback is essential — Redirecting when necessary — Do no let the relationship evolve too much — Let them know the consequences of not and become counterproductive meeting your expectations 27 28 Managing the Unmotivated Managing the Unmotivated Scenario #1 It is the final rotation of the year. Your rotation is a required Acute Care rotation at a major university Scenario #1: Possible Approaches??? hospital. The student’s father owns an independent pharmacy in his hometown and it will be passed on to him after graduation. His dream has always been to carry on the family business. He appears unmotivated to do this type of rotation since community pharmacy is his dream. 29 30 5

“Engaging & Supervising Students: A Preceptor Workshop” 2013-2015 Managing the Unmotivated Managing the Unmotivated — Plans change — Continuum of care — Our best laid plans many not always — The patients in this hospital will end up in work out your pharmacy — We are training well-rounded, general — Identify how the two practice settings pharmacists, not specialists overlap and discuss with the student how this can make them a better pharmacist 31 32 Managing the Unmotivated Managing the Unmotivated Scenario #2 — Contact the school Joe has been at your practice site for 3 weeks. He has already missed 3 days that he has to make up and now at — If you feel as though you are not making the last minute he has asked for the following Friday off in any progress, let the school know order for him to travel to participate in a wedding. You ask him what his plans are to make up the time and he tells — Identify if this is an isolated occurrence or you that, “I hadn’t really thought about that, because I a pattern that the institution has witnessed bartend on the weekends and make really good money. He is a bright and intelligent student when he is engaged, but now, he appears to be getting more and more distracted and his cell phone is now becoming another issue . 33 34 Encouraging the Motivated Managing the Unmotivated Scenario #3 Timmy has been at your practice site for 2 weeks now and has greatly exceeded every expectation that you have for students. He has already completed his special assignments that were not due until the final week of the rotation. You would feel Scenario #2: Possible Approaches??? comfortable hiring him to take care of your patients if you had a job opening. Typically, students do not get this far ahead and have this level of comfort at your practice site. You are impressed by his motivation to get ahead, but you feel that he may become bored during the final weeks of the rotation. There is also another student with him, so you feel it would be unfair to give him any additional assignments since the other student is not moving at the same rate. 35 36 6