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Engaging Clinicians and Veterans in Efforts to Decrease Benzodiazepines in Posttraumatic Stress Disorder (PTSD): De-Implementing through Academic Detailing Nancy C. Bernardy, Macgregor Monta o, Kathleen Sherrieb, and Craig Rosen December


  1. Engaging Clinicians and Veterans in Efforts to Decrease Benzodiazepines in Posttraumatic Stress Disorder (PTSD): De-Implementing through Academic Detailing Nancy C. Bernardy, Macgregor Monta ñ o, Kathleen Sherrieb, and Craig Rosen December 15, 2016

  2. Objectives: • Review recommendations regarding use of benzodiazepines in PTSD • Describe our strategies to decrease the use of benzodiazepines • Share findings from our work to de-implement benzodiazepine use in PTSD in the Department of Veterans Affairs VETERANS HEALTH ADMINISTRATION 1

  3. PTSD Pharmacotherapy Recommendations • SSRI (Selective Serotonin Reuptake Inhibitor) – Sertraline – Paroxetine – Fluoxetine • SNRI (Serotonin Norepinephrine Reuptake Inhibitor) – Venlafaxine • Other – Benzodiazepines (harm) – Mirtazapine – Nefazodone* (Caution: liver injury) – Tricyclic Antidepressants (TCAs) • Amitriptyline, imipramine (VA/DoD Clinical Practice Guideline for the treatment of PTSD 2010) VETERANS HEALTH ADMINISTRATION

  4. BZDs PTSD • Benzodiazepines are ineffective for PTSD treatment or prevention • Risk >>>>> short term relief • Two old RCTs did not show benefit • BZDs – Worsen overall PTSD severity National Center for PTSD White – Increased risk of developing Paper PTSD if used immediately “… OIG also found that facility leadership after trauma and primary care providers needed to – Worse psychotherapy improve adherence to required benzodiazepine appropriateness outcomes, aggression, evaluations for patients on chronic depression, substance use opioid therapy who have post-traumatic stress disorder.” (Guina 2015) VETERANS HEALTH ADMINISTRATION 3

  5. 4 Benzodiazepines – No Benefit in PTSD • VA/DoD PTSD Clinical Practice Guideline recommend against the use of benzodiazepines (BZDs) in the treatment of PTSD (2010) • Especially important to avoid in vulnerable subgroups: – History of TBI or Substance Use Disorder – 65 years and older – Concurrent sedatives such as opioids – Pulmonary disease and sleep apnea – Women of child-bearing age Bottom line: Avoid new starts and in those patients taking benzodiazepines, educate about risk and discuss slow taper VETERANS HEALTH ADMINISTRATION

  6. 5 PTSD and Prescribing Trends in PTSD (1999- 2009) • SSRI or SNRI Benzodiazepines VA clinicians continue Atypical Antipsychotics Quetiapine, low dose to prescribe Zolpidem Prazosin benzodiazepines 70% • Special challenges in SSRI or SNRI 60% rural settings – Mental health 50% Frequency of use service and Benzodiazepines 40% provider shortages – Higher rates of 30% Atypical Antipsychotics benzodiazepine and 20% concurrent opioid use in rural VA 10% patients with PTSD 0% 99 00 01 02 03 04 05 06 07 08 09 Fiscal Year (Bernardy 2012) VETERANS HEALTH ADMINISTRATION

  7. Existing Dissemination Materials • Increased education, training, and consultation to both clinicians and Veterans can potentially help de- implement the use and harm of benzodiazepines. VETERANS HEALTH ADMINISTRATION 6

  8. Academic Detailing to Improve PTSD Care in Two Sites • Research projects funded by the VA Mental Health QUERI and the Office of Rural Health • Multicomponent model to improve PTSD care • Key clinical messages include: – Decrease benzodiazepine use in PTSD – Increase referral for trauma-focused psychotherapy – Increase use of prazosin for nightmares VETERANS HEALTH ADMINISTRATION

  9. Comprehensive Approach to Change Clinician Behavior & Improve Outcomes • Proven strategy to improve care (Cochrane Scholarly approach to Review 2007) balanced evidence based information • Key messages individualized to provider and patient population and delivered in an Academic interactive way Detailing • Visits focus on key actions and specific Direct one-on-one patients Service-oriented social marketing • outreach for healthcare Delivered where the techniques (e.g. professionals by pharmaceutical clinician practices healthcare professionals industry ) VETERANS HEALTH ADMINISTRATION

  10. Adaptable to any Gap in Clinical Quality VETERANS HEALTH ADMINISTRATION 9

  11. Academic Detailing Model Components • Detailer pharmacists meets quarterly with prescribers – Dashboard to show clinician prescribing patterns with their own patients – Educates and makes suggestions • General education meetings with larger team • Provide additional resources to solve problems • Direct mail campaign to patients on benzodiazepines – Only underway now… VETERANS HEALTH ADMINISTRATION 10

  12. 11 Additional Implementation Supports Developed Based on Clinician Feedback(Site 1) Part of original model • Dashboard identifies providers with greatest caseload of patients with need for change • Direct-to-consumer mailing patient brochures to identified subgroups of Veterans and asking them to discuss content with their provider at upcoming visit Added during project • PTSD Pharmacotherapy E-consult to access specialists • Prazosin titration (up) quick orders • BDZ titration (down) tool – Clinicians preferred this to referral to a BDZ titration clinic VETERANS HEALTH ADMINISTRATION

  13. 12 Design of individual patient taper schedules online • BZD Taper Tool • Easy-to-use, unique • Developed by VA Academic Detailing Service • Clinician Inputs: – Total daily dose of BZD(s) – Number of months to display for patient • Tool Generates: – Slow taper schedule and Rx writing guidance • Varies between 3-7 months depending on starting dose – Patient-friendly taper schedule and directions – Electronic record chart-friendly version to copy and paste to a progress note VETERANS HEALTH ADMINISTRATION

  14. Educational Materials Promoting Shared Decision Making for patients and providers VETERANS HEALTH ADMINISTRATION 13

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  16. Direct Mail Marketing to Patients • Seemed simple, easy to implement – Dashboard identifies PTSD patients on BDZ – Clerk sends out letter to patient, asks patients to bring letter to discuss during next visit – NO effort for clinician to initiate • But actually took 18 months to get approval – Clinicians concerned about not being in control – Clinicians concerned about scaring patients • Only NOW Being implemented… VETERANS HEALTH ADMINISTRATION 15

  17. What VA Clinicians Have to Say • Inherit large caseloads of Veterans on chronic benzodiazepines and opioids • Want tangible facility and administrator resources to support practice change – Easy to use, available at point of care – Flexibility in the electronic health record • Have ceased/decreased initiation of new prescriptions and are attempting tapers • Frustrated that patients go to other providers (particularly in primary care) and get started on harmful meds again • Top question during PTSD detailing: How do I order naloxone? VETERANS HEALTH ADMINISTRATION 16

  18. Site 1: Promising Changes Prescribing Trends in Site 1 VA Veterans with PTSD 16 Prescription prevalence (per 100 patients) 14 12 10 8 Chronic benzodiazepine EDUCATIONAL INTERVENTION (Q1 FY2014-Q4 FY2016) 6 Off-label atypical antipsychotic 4 Prazosin 2 0 2013 2014 2015 2016 Fiscal Year VETERANS HEALTH ADMINISTRATION 17

  19. Site 2: Low Implementation Fidelity • Across the country from project lead (less oversight) • Assigned pharmacist less comfortable being detailer – Younger, less gravitas – Less comfortable giving clinicians feedback • Meet 1-2 times rather than quarterly • Did not implement dashboard audit and feedback – But did hand out informational brochures VETERANS HEALTH ADMINISTRATION 18

  20. Site 2 study - PTSD Patients (%) with BZD Prescriptions by Provider Over 8 Months Pre Post 60 Percent Patients with PTSD and BZD Prescriptions 50 40 30 20 10 0 Clinician 1 Clinician 2 Clinician 3 Clinician 4 Clinician 5 Clinician 6 Clinician 7 Clinician 8 Clinician 9 Clinician 10Clinician 11Clinician 12Clinician 13Clinician 14 Pts. had data at all 3 timepoints Prescribing Clinicians 19

  21. Findings • Not all pharmacists are strong Academic Detailers: – Requires a comfort level to engage MDs in discussions regarding their prescribing patterns and time to set up appointments, develop a plan for the visit, and travel to meet with the provider. – We are testing telehealth now. • Clinical providers too busy to use performance dashboards; appointment time with the detailer is limited. – Detailer must show key data, offer brief messages, suggest clinical shortcuts, and provide resources to engage clinicians in a working dialogue. VETERANS HEALTH ADMINISTRATION 20

  22. Positive Response to Academic Detailing • Providers have been welcoming and have shared barriers to providing quality PTSD care • Providers show a hunger to learn and be heard – Requests for traditional learning opportunities • TBI and PTSD • PTSD and pregnancy • PTSD symptom management • Integration of Cognitive Behavioral Therapy strategies in Primary Care – Request for help on benzodiazepine tapering quality improvement project – Process improvements for safer, more efficient care VETERANS HEALTH ADMINISTRATION 21

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