Elgin roadworks.org SWHAUC SWHAUC 221015 1 This morning Quick - PowerPoint PPT Presentation

Elgin roadworks.org SWHAUC SWHAUC 221015 1

This morning… • Quick roadworks.org update • Traffic Management App Demo • Signage App Demo • Added Value Comms App Demo • News • Questions SWHAUC 221015 2

roadworks.org –– 3 Products Reduce costs Comms Traffic Management Management App App Improve Improve the Transform the communication of stakeholder efficiency of traffic roadworks and management engagement service disruptions planning and TTROs roadworks.org map Embed works coordination and survey quality mapping at the heard of streetworks operations Drive operational performance SWHAUC 221015 3

roadworks.org Apps roadworks.org website • National map of current and planned roadworks, comprehensive and authoritative. #1 hit for a Google search on “roadworks” – used by 170 LAs Traffic Management App • Publish road closures, diversion routes , etc on roadworks.org – used by 52 LAs • Significant cost savings through seamless generation of TTROs and other process efficiencies Signage App • Produce temporary traffic control diagrams and event management schemes for highway authority approval – used by several large utilities. Being trialled across SE of England. • Significant direct cost savings (reduce reliance on external preparation of plans). Comms Management App • Content management system to enhance the statutory noticing information displayed on roadworks.org – used by several utilities and LAs • Improve public self-service, reduce call centre workload SWHAUC 221015 4

A NATIONAL ROADWORKS DATABASE SWHAUC 221015 5

roadworks.org update Coverage • 169 of 178 local highway authorities • Transport for London • Transport for Greater Manchester • Highways Agency • Traffic Wales • Traffic Scotland • Utilities direct (Network Rail, Wales & West, Northern Powergrid, National Grid Gas) SWHAUC 221015 6

ROADWORKS.ORG SWHAUC 221015 7

roadworks.org website • Informing the public & enabling cross boundary coordination • Smart phone compatible with free to view data (winter gritting routes, variable message signs etc.) • roadworks.org map embedded into >50 websites including media outlets • Syndication of information to local media (Island Echo, etc) and sat nav providers (Google, etc) SWHAUC 221015 8

Growth in enquiries 2014-15 SWHAUC 221015 9

Growing footprint 25% on mobile platforms 702,000 individual visitors 25% search planned works SWHAUC 221015 10

Embedded in websites SWHAUC 221015 11

Achieved by embedding... SWHAUC 221015 12

Achieved by embedding... SWHAUC 221015 13

roadworks.org Update Design improvements • Better pop-ups • Making sense of lots of data UTMC integration • Jam cams • VMS • Car park availability • Incidents • HE NTIS feed • Cloud Amber • Siemens • INRIX SWHAUC 221015 14

roadworks.org Update DCLG trial • Public consultations for permanent TROs Travel Portal • Localised “landing page” for roadworks.org • Route-based view of traffic disruptions SWHAUC 221015 15

roadworks.org Pro “Operational” view of roadworks.org • User self-registration • Username/password access • MasterMap • Operational data layers • Advanced search tools • Works footprint geometry • Data upload self-service • Historic roadworks / TM data • Buried assets enquiries … SWHAUC 221015 16

Embedded via API in applications & services SWHAUC 221015 17

Value propositions to you…. Reduce costs Drive operational performance Improve stakeholder engagement SWHAUC 221015 18

TRAFFIC MANAGEMENT (WITH) SIGNAGE APP SWHAUC 221015 19

The next challenge: traffic disruptions SWHAUC 221015 20

20 th Century solution Not all roads have … but many drivers have … and yet we still have these … these … this … SWHAUC 221015 21

Traffic Management App • Enables officers to plan and publish road closures and other disruptions with a few clicks of the mouse • Instantly inform the public via the web and sat-nav devices, influencing real driver behaviour • Coordination and workflow efficiency. Time saving reported at > 9 hours per TTRO (Ringway / Hertfordshire CC) SWHAUC 221015 22

Traffic Management • Roughly 50% of Utility works require some form of traffic management • Increasingly Permit Scheme authorities require a TM plan for all activities • External providers charge at least £100 per plan – even for simple ones • Inefficient processes for Permits and TTROs result in delays and FPNs SWHAUC 221015 23

Traffic Management • Internal works promoters can produce simple, effective traffic management plans in-house at a fraction of the cost • Permit/Notices and TTRO applications can be streamlined with minimal hand- offs and digital submission between works promoters (SU’s too) and the street works team • Eliminate the cost of outsourcing plans for 80% of works (Utility B’s estimate ) Submit to Highway Authority SWHAUC 221015 24

Signage App • Easy to use tool to create basic signage and traffic control plans • Cuts out external costs, inefficient paper based processes and the errors that often arise from multiple hand-offs • Simple Google Maps interface combined with Ordnance Survey detail OS Mastermap Google Streetview SWHAUC 221015 25

Improving the workflow Signage App for Utilities Joining up the TTRO application process Utility Highway Authority Road users roadworks.org TTRO application Google Maps Create Check Publish via roadworks.org TM Plan TTRO granted Sat navs Local media websites SWHAUC 221015 26

Process of App for a Works Promoter Step 1: - Identify the works location (plot new or associate with EToN) - Coordinate and check for clashes with roadworks.org map layers SWHAUC 221015 27

Process of App for a Works Promoter -The Signage App also includes OS MasterMap for address point detail planning (seamless Zoom from Google Maps to OS MasterMap) SWHAUC 221015 28

Process of App for a Works Promoter Step 2: - Plot the traffic management disruptions (road closure and diversion). - Add the relevant Chapter 8 signs, use the measuring tools and refer to the in line help (Red Book & Pink Book). SWHAUC 221015 29

Process of App for a Works Promoter Step 3: - Submit Plan to Highway Authority or other internal/interested parties. - Automatically picks up Highway Authority/Email addresses (submit to trial set up) - Create template driven documents and emails (save & view) SWHAUC 221015 30

Process of App for a Works Promoter Step 3: Example of a template driven document – Signage Plan SWHAUC 221015 31

Process of App for a Works Promoter Search & Edit: View all saved plans in the Search & Edit – view, edit and copy plans Review Plan Submissions (dashboard) - check the status of a plan or TTRO application Comment functionality – have a dialogue with the Highway Authority (or other interested parties over feedback etc) SWHAUC 221015 32

Process of App for Highway Authority Plan Submissions: If the Traffic Management Plan (and or TTRO) is submitted to a Highway Authority, they also have a ‘Plan Submissions’ dashboard and can review the plan – accepting, rejecting and giving comments. Plans can be grants, accepted, pending or rejected, improving communication between Utilities and Highway Authorities, ensuring the applications reach the right people every time! SWHAUC 221015 33

Process of App for Highway Authority Accept or reject and view the audit log of changes. Highway Authority can very quickly publish the information (not including the signs) SWHAUC 221015 34

“ How can we make Streetworks information more friendly to the public ?” ADDING VALUE COMMUNICATIONS MANAGEMENT APP SWHAUC 221015 35

Stakeholder Engagement Comms Management App • Embed customised map on your website “In your area” (see WWU example). Toggle view – own works or all works • Content management system for your roadworks: replace “engineering speak” EToN information with plain English • Customise the message for each category of work (Repex, connections, etc) • Publish emergency works and service outages with real-time updates , show which households are affected • Link to comms collateral such as residents’ letters & videos. send updates via Twitter and Facebook. Generate QR codes SWHAUC 221015 36

Keeping customers informed • 3 month trial • Circa 2000 QR code hits over 285 jobs • Customer satisfaction increased, challenging to link directly to trial • 3 month trial - 50% North London Gas Mains Replacement works • Displaying QR code signs to encourage customers to scan for info 37

2014/15 12 months Utility Enquiries National Grid Gas 462,715 SGN 251,893 Western Power Distribution 284,706 UK Power Networks 207,046 Wales & West 128,042 SWHAUC 221015 38

SW Enquiries on roadworks.org SWHAUC 221015 39