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E-Application Developement Bethelehem Bedilu & Kinfe K/Mariam , Electronic Service and Application Development and Administration Directorate . Monday, November 25, 2019 Agenda Introduction Developed e-Applications and Local needs in


  1. E-Application Developement Bethelehem Bedilu & Kinfe K/Mariam , Electronic Service and Application Development and Administration Directorate . Monday, November 25, 2019

  2. Agenda  Introduction  Developed e-Applications and Local needs in our country  Development Tools Used  Challenges experienced by e-Application Developers (ideation - successful market entry)  Conclusion 2 Presentation Title | Ministry Name

  3. Introduction 3 Presentation Title | Ministry Name

  4. Introduction Ministry’s goal • Electronic enablement of governmental services for businesses and citizens/residents. The whole idea is that services that can be given electronically will be made available through alternative channels 4 Presentation Title | Ministry Name

  5. Introduction E-Application • A digital application that uses online forms, electronic forms, online processes, online templates or application forms Ex - tender, bid, benefit, grant, fund, requisition, membership, online account, service, funding… 5 Presentation Title | Ministry Name

  6. Introduction Our Role in E-Application Development • Supervise/Coordinate e-Government related projects (most of them being e-Applications) • Develop with private 3 rd parties ( by local and/or international IT Companies via outsourcing) • Monitor and Follow up 6 Presentation Title | Ministry Name

  7. Developed E-Applications 7 Presentation Title | Ministry Name

  8. Some of E-Applications developed in our country • IFMIS – Integrated Financial Management Systems - • Transactional Service Platform (e-Services) - customer can apply online to government services from anywhere using the internet • Transactional Government Mobile Apps - customer can apply online to government services from anywhere using an App • e-Procurement - web-based electronic public procurement system that automates the various stages of purchasing 8 Presentation Title | Ministry Name

  9. Cont.. • Online Customer Complaint and Suggestion Management System - Citizen can express views on state of public services, policies, programs, and other matters of national interest. • e-Office - a Web‐based Electronic Office System that would support core office business processes and operations. • e-Visa - an official document permitting entry into and travel within Ethiopia 9 Presentation Title | Ministry Name

  10. Development Tools Used 10 Presentation Title | Ministry Name

  11. Development Tools Used (Examples) • Design: • Front End: • Service Oriented Architecture (SOA) • HTML5 • Entity Framework • Bootstrap • MVC • JavaScript (Angular) • Database: • Others • MS-SQL Server • Liferay 6.2 – Portals • Back End: • Git – Version Control • Trello – Task Mgt • SOAP/REST • DotNetNuke 7.0: web CMS • .NET Technology • Unity Container From Microsoft • XML, JSON

  12. Challenges experienced by E- Application Developers (ideation to successful market entry) 12 Presentation Title | Ministry Name

  13. Challenges •Major challenges are: GENERAL • Limitation on giving Maintenance, Support and Upgrading by Development companies • Adaptability to fast technology changes • Compatibility to the existing scenario • Customer commitment/resistance • Understanding customer needs

  14. Cont… IMPLEMENTATION SIDE • Limitation of resource • Limited capacity of the Infrastructure\ technology • Limitation on the skills and knowledge of the sector

  15. Conclusion 15 Presentation Title | Ministry Name

  16. Conclusion In conclusion • The Ministry acknowledges the vital use of E‐Application for citizens • The Ministry has developed more than those are mentioned above solutions • The Ministry is addressing the challenges • The Ministry is working to Bring the government closer to the people 16

  17. Thank You! Bethelehem.Bedilu, Team leader Minister of Innovation and Technology. bethelehem.bedilu@mint.gov.et www.mint.gov.et Monday, November 25, 2019 17 Presentation Title | Ministry Name

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