DOCUMENT TITLE SUBTITLE NAME SURNAME dd.mm.yy 22.12.19 ANALYST - PowerPoint PPT Presentation

DOCUMENT TITLE SUBTITLE NAME SURNAME dd.mm.yy 22.12.19 ANALYST / INVESTOR MEETING Business & Performance Updates FY 2019 2 March 2020

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2019 CRC Overview and Financial Results Strategic Directions and 2019 Business Updates 2020 Outlook 3 TODAY’S AGENDA

CENTRAL RETAIL AT A GLANCE: 2019 4 Online sales 3.2% of Net Sales 2 3. Retail Plazas include Robinson Lifestyle Center, Tops Plaza and Big C/ GO! Mall 1. Net Profit from continuing operations; 2. Net sales of Thailand; Online sales 3.0% of total Net Sales *Normalized EBITDA THB 22,455 Mn and Normalized NPAT 9,016 Mn In Thailand and Vietnam 16.9 Mn T1 members: +6% YoY Growth 29.2 Mn members across Loyalty Programs Across Thailand, Vietnam, Italy and Malaysia +84% YoY Growth +11% YoY Growth THB 12,359 Mn Net Profit 1 +3% YoY Growth THB 25,814 Mn EBITDA +8% YoY Growth THB 222,737 Mn Revenue Leading Multi-format, Multi-category Omni-channel Retailing Platform Across Attractive Growth Markets 3,833 Points of sales 61 Retail Plazas 3 3,006,181 sqm NSA (+1% YoY) 544,538 sqm NLA (+6% YoY)

ITALY (51/77 provinces) 7% 18,335 Mn / 82% 2,415 Mn / 10% 1,895 Mn / 8% 1,934 stores 2.6 Mn sqm / 88% 18% 0.4 Mn sqm / 73% 132 stores (40/63 provinces) 9 stores (8 cities) 0.3 Mn sqm / 10% 0.15 Mn sqm / 27% 0.1 Mn sqm / 2% 14,537 Mn / 35,691 Mn / VIETNAM 2019 THAILAND CENTRAL RETAIL AT A GLANCE: 2019 5 Leading Multi-format, Multi-category Omni-channel Retailing Platform Across Attractive Growth Markets Business Segment 2019 SALES (THB Mn) EBITDA* 74% 2019 Store 1 Network NSA (sqm) NLA (sqm) *Normalized to exclude items: Gain (loss) on disposal assets/investment/entities, FX Gain (loss), Employee benefit, Insurance claim Normalized EBITDA THB 22,455 Mn and Normalized NPAT 9,016 Mn 1. Exclude 1,750 shops in shops/ sales counters in Thailand & Malaysia and 8 brand shops in Malaysia as of Dec 31, 2019 144,940 Mn / -

CENTRAL RETAIL AT A GLANCE: 2019 0.4 Mn sqm / 67% 54% 5,805 Mn / 26% 4,535 Mn / 20% 601 stores 1.3 Mn sqm / 42% 1,248 stores 26% 234 stores 0.6 Mn sqm / 21% 0.2 Mn sqm / 33% 1.1 Mn sqm / 37% - HARDLINE FOOD 12,116 Mn / 50,583 Mn / 6 Network Leading Multi-format, Multi-category Omni-channel Retailing Platform Across Attractive Growth Markets COUNTRY 2019 SALES (THB Mn) 2019 EBITDA* 2019 Store 1 NSA (sqm) 41% NLA (sqm) *Normalized to exclude items: Gain (loss) on disposal assets/investment/entities, FX Gain (loss), Employee benefit, Insurance claim Normalized EBITDA THB 22,455 Mn and Normalized NPAT 9,016 Mn 1. Exclude 1,750 shops in shops/ sales counters in Thailand and 8 brand shops in Malaysia as of Dec 31, 2019 64,280 Mn / 33% 80,492 Mn / FASHION

SUMMARY FINANCIALS 11,105 2% 22,455 22,052 EBITDA* (normalized) 178% 6,500 2,338 11% 12,359 NPAT 6,608 62% 10,233 6,334 3% 25,814 25,123 EBITDA 3% 16,801 6,608 - 4% 26.9% 4.8% 4.0% 4.2% NPAT* margin % 10.4% 12.4% 10.1% 10.7% EBITDA* margin % 29.6% NPAT* (normalized) 27.1% 28.1% Gross profit from sales % 15% 2,943 2,558 4% 9,016 8,648 16,328 62,652 4Q 2019 and FY2019 180,614 11% 8,654 7,828 Rental & service income 12% 52,986 47,171 8% 195,355 Sales 2,242 % YoY 4Q 2019 4Q 2018 % YoY 2019 2018 Unit: THB Million *Normalized to exclude items: Gain (loss) on disposal assets/investment/entities, FX Gain (loss), Employee benefit, Insurance claim 7 1,923 17% 60,160 63,405 SG&A 17% 38,713 33,212 10% 142,352 129,937 COGs 19% 53,493 Other income 8% 222,737 206,620 Total revenue 86% 8,176 4,399 3% 18,728 18,178 4.6%

SUMMARY FINANCIALS 2018 +8% +8% 139,315 144,490 25,371 35,691 15,643 14,537 2019 180,614 180,614 195,355 +4% +44% Constant THB +10% Hardline Fashion 195,355 2019 Sales -7% 8 SALES BY SEGMENT, THB Mn SALES BY GEOGRAPHY, THB Mn % YOY 2018-19 +28% +2% +3% +41% 2018 +4% % YOY 2018-19 Food 50,583 39,550 64,280 62,765 80,492 78,299